Someone complains that your boss is not doing a good job, and it just so happens that he is not there, and you answer the phone, and the other party is full of anger and vents to you, and ugly words appear. Since what the other party said is indeed well-founded, you have no way to explain it, so you have to make promises. At this time, how do you use the strategy of "hiding from the world"?

Actually, the question is, after hanging up the phone, should you tell your boss and the plate? Or do you want to ask other colleagues for advice? Or just pretend that you haven't heard the call?

None of these approaches are good. Repeating the complainant's words to your boss word for word, what do you think it is like to be "criticized in public"? This is equivalent to leaving the boss with no room to go down the stairs, so you yourself will also have no good return, and you will even be thought by the boss that you are deliberately making a fool of him.

Asking other colleagues for advice, isn't it just to expose the ugly matter of the boss? Give those who usually don't get along with their bosses a chance to raid? Self-defeating, never-before-all. If the complainant does not get a response, he will inevitably complain again, and the matter may become bigger and bigger, and even the consequences are unimaginable.

So, when you answer the phone, you should tell the other person: "I'm sorry, I apologize to him first, please call again in an hour, I think it would be better for him to handle it himself." Then report to your boss and let him solve the problem.

Once the personnel struggle involves your boss, it will also affect you indirectly. The only thing you can do is to be an eternal supporter of your boss, don't be afraid to give people the name of "patting horses", think deeper, even the top boss betrays the person, is there anyone willing to trust or reuse him? You will make an informed choice.

Should I report someone who speaks ill of my boss right away? Of course you should, but you shouldn't tell each other word for word, especially some unpleasant words that damage the dignity of your boss, you can omit them, just convey the gist of the bad words, and ask the boss to be mentally prepared.

If someone asks you for your opinion, calmly say, "I'm sorry, but my responsibility is only to do things for my boss, and I don't have time to worry about the rest." ”

Or, if you know that something was deliberately done by your boss, please pretend not to know (including your boss), so that you can skillfully avoid getting involved in the personnel whirlpool and causing unnecessary misunderstandings.

The embodiment of the strategy of "hiding from the sky and crossing the sea" in business is that in the face of well-prepared competitors, it is impossible to win without resorting to tricks. And concealing the truth, creating a false impression, taking it by surprise, and attacking it unprepared, is precisely to promote a good opportunity to "take advantage of the gap and sneak attack".