Chapter 9 Sincere Cooperation
Two months passed quickly, and I had already moved into the branch manager's office. Accustomed to a person sitting quietly in a huge office and thinking about things. I am used to it, and the directors of each category report to me, and when I get used to it, I gather everyone and hold a business analysis or store meeting.
But in general, I still remain the same, I like to patrol the store, I like to communicate with everyone anytime and anywhere, solve problems in a timely manner, and work on site. I like to take the initiative to greet everyone, and I like to find and solve problems in casual chats.
I strictly grasped management, assisted in business improvement, put myself in the right position, and saw the situation clearly. Business operation is really beyond my ability at present. Do a good job in the work in front of you, and advance steadily step by step. This is what my mother loved to say to me when she was alive. You can't be ambitious. Don't be too greedy.
Compared with the chickens and dogs of other branch business managers and shopping mall managers, the home appliance branch is surprisingly harmonious. I gave full play to Sister Hong's role as a connecting link, and discussed with her more in case of trouble. One is that she is a senior director, has a certain prestige among the staff, and is very familiar with the business. I managed five categories at a time, but I couldn't catch them, so I could only break through and go deeper one by one. I'm happy to worry about the sound, and it's last. If I interfere by force, I will definitely get half the result with half the effort, and I will have to jump with chickens and dogs.
Why don't you put it on hold, after I reorganize the old mountains and rivers. There is no hurry.
Sister Hong felt my trust and kindness. The work is more and more hard, the management is well organized, and the sales are increasing rapidly. In the words of the general manager: Don't care who it is, it is the real ability to turn no matter who it is into my person. I thought so, and I practiced it, and it started to pay off. Sometimes the strategic concession is just for a better offense. It is better to evolve peacefully, there is no need to fight each other, destroy 1,000 enemies, and lose 800 yourself. Not cost-effective! From October 8, I will no longer be a student, but a good businessman, I am serious.
Small household appliances, the director is Xiao Huier, who is less qualified than me. I am also very familiar with the employees, and most of the manufacturers are small self-employed, except for Sakura and Haier, which are operated by the factory offices. This part of the business, management, docking, is very smooth. In two months, I have been very familiar with the manufacturer, dealing with customer complaints, helping the manufacturer to check the marketable goods, and helping employees to stock up on goods in the peak season.
Ice washing and TV are mostly operated by the manufacturer's office, and the manufacturer's business telephone contact information is gradually familiar, handling customer complaints, assisting in adjusting the goods and making suggestions, and can also contact and cooperate happily.
Most of the audio and video are consignment and joint sales, and the manufacturers are all individuals, many of whom are in other places, and they are generally the booth chiefs who communicate by phone to replenish the goods and transfer the goods. Audio, video and audio are the business scope of Manager Yang's base, when he was the deputy manager of the home appliance mall. He has always been regarded as a forbidden body. He directly dealt with major matters, and Sister Hong solved small matters, including customer complaints and goods management. I couldn't intervene, but I never held me back.
So in line with the fact that the work is not done alone, everyone tacitly cooperates happily, and supports each other in case of discussion, and is a group of harmony.
As for the open and secret, the five major categories of manufacturers communicate with Manager Yang, and I am all slightly, slightly, slightly.....
Not humble or arrogant, sincere cooperation. It's all about selling. Do what you do first, improve your abilities, and then talk about other things.