Chapter 447 is that everyone can be bullied, and he is not used to it
But then again, knowing that the family is difficult, even if the child was found to have intracranial hemorrhage at that time, Zhou Can would most likely not have such kindness. Conservative treatment is likely to be taken directly.
The vast majority of doctors who have suffered losses, after trying to get cold a few times, will inevitably initiate protective medical countermeasures when they encounter family members who have a lot of trouble.
Maybe the average person doesn't understand what this means.
But the vast majority of doctors understand.
And it's often used in the process of receiving patients.
For example, tell the patient, I'm sorry, I'm not very good at your disease, you can go to another big hospital to have a look. Or tell the patient, sorry, we have a shortage of beds here, and there are really no beds now.
This is just the most common protective medical countermeasure.
When encountering family members and patients who make the doctor hate, at this time the patient has already been hospitalized, it doesn't matter, the doctor also has a way. Every treatment consumables, medicine, and service fee must be remembered clearly. Ensure that business is done and never miss any of the fees that should be charged.
Then the checks that should be done should not be missing.
Tests that do not need to be done are also done by the patient as much as possible.
Because if something happens, the patient will not praise you for saving him money, but blame you for not finding out.
"Xiao Zhou, Xiao Zhou!"
Han Changqing, deputy director of the department, stood not far away and beckoned to Zhou Can.
Zhou Can walked over quickly.
"Director Han, what do you command?"
"Come, go inside!"
Deputy Director Han estimated that he was scared by his family last time. The arm was fractured, and it took more than three months to get better.
Now that these family members are making a lot of trouble, it's no wonder that Deputy Director Han doesn't hide it.
"Those people blame us for curing people to death, and they are clamoring for two million in compensation. There's nothing wrong with our emergency department, so we won't pay a penny. You can also see the attitude of the grandsons of the guards, and it is clear that they are watching the show with their waists crossed like last time. This time, I said that I would not directly negotiate with the family again. I have reported it to the medical department and the hospital has called the police. ”
Deputy Director Han mentioned the experience of being beaten by his family last time, and he hated it so much that he had a toothache.
At that time, the security guard of the security department stood there, watching him being violently beaten by his family, and did not stop him at all.
"I called you in, nothing else. It's just that you should stay out of the way, and don't go out of your way. When the medical department and the police came, they would naturally persuade the family members to leave. ”
Deputy Director Han didn't care so much about Zhou Can before.
Since that hospitalization in the orthopedic department, the treatment I received at first was businesslike. Later various green channels, special treatment.
At the beginning, Deputy Director Han thought that Director Lou had helped say hello.
Only later did I know that it was Zhou Can who secretly helped him beg for someone.
Since then, Deputy Director Han has been particularly concerned about Zhou Can. After returning to work in the department, the performance was more obvious.
Sure enough, it didn't take long for someone from the medical department to arrive.
Deputy Section Chief Yin Ying personally brought people over to persuade those family members.
Zhou Can also found that as soon as Yin Ying came over, the attitude of the security guards who were originally watching the play with their hands folded changed a lot. One by one, they began to actively intervene in the family members who made trouble, and they all protected Yin Ying to prevent her from being beaten by her family.
This is the real face of the Security Section.
There has always been a legend in the hospital that the security guards with connections are on duty in the administrative building, and there are few people and quiet, and there are few things.
The people who came to the administrative building were basically doctors and nurses looking for leaders, and they all came to the leaders to sign or do things, so they all whispered their voices. On duty at this time, it is quite comfortable.
There are no backstage security guards who are sent to guard the front and back doors of the hospital and the outpatient hall.
There are a lot of people coming in and out of those places, and there are often family members and patients who quarrel directly because they do not queue up or do not cooperate with the security command.
"The status of the emergency department is so low that even a security guard can bully the medical staff in the emergency department."
It has been less than a year since he returned to the emergency department, and there have been repeated incidents of doctors and nurses being injured. Doctors and nurses were not injured, but family members and patients were making trouble, and it was even more impossible to count.
If the security guards of the Security Section had been active, many of the incidents could have been contained in a timely manner, and even the families could have voluntarily given up the idea of making trouble.
No matter how Niu B's troublesome family members are, they are also cowards who bully the soft and are afraid of the hard.
Because family members who are really capable don't need to make trouble at all. Just go straight to court and sue, or clean up the director of the hospital.
Zhou Can couldn't help but move the idea of finding a fixed security guard on duty in the emergency department alone.
He reported this matter to Director Lou and others, but the emergency department was insignificant, coupled with the unified system of all departments of the hospital, as well as some interests, it was impossible for this matter to be allowed.
The relationship between the chief of the security department is very hard, how can it be possible to allow the hospital to have security guards who are not under the control of the security department?
You have to think of some flexible tricks in this matter, and you can't play cards according to the routine.
After a brief negotiation with the family, Yin Ying turned her head and asked the little nurse next to her.
"Which leader of the emergency department is on duty today?"
"Director Han!"
"What about others? The family is making such a fuss here, why didn't he come forward? Call him over at once. ”
The deputy head of the medical department, Zhou Can has taught her true face.
Being a person is particularly realistic, and it is purely the type of worship of high and low.
Deputy Director Han is the deputy director of the emergency department, but in her mouth, she looks like a subordinate, and directly orders the nurse to call people over.
The little nurse ran over to pass the word.
"Director Han, Deputy Section Chief Yin of the Medical Department is here, please come over."
"Got it!"
Han Changqing was obviously still a little worried about being beaten, and there was deep concern in his eyes.
"It's okay, I'll go with you. Our emergency department is in such a mess that we can't carry out surgery normally. ”
Zhou Can volunteered to accompany Deputy Director Han to face the family members of these troublemakers.
There is no security guard in the emergency department, so let him act as a security guard temporarily.
He can fight more than a dozen of them at a time, and these family members together are not enough for him to fight.
Of course, if you can be reasonable and don't do it, that's the best.
After the two walked over, Deputy Section Chief Yin glanced at the two of them, and when he saw Zhou Can, his eyes flickered slightly.
Don't think that she is looking down on Zhou Can, on the contrary, maybe Zhou Can's confrontation with her three years ago made her still hold a grudge.
Now that she sees Zhou Can, she uses the topic to play, and it is unknown what kind of revenge she is manipulating.
The administrative staff has zero ability to treat diseases, and the ability to clean up doctors and nurses is absolutely first-class.
"Director Han, the family members are making such a big fuss, how can you keep shrinking and not coming forward to deal with it? Even if your emergency department is reasonable, it will make people mistakenly think that it is wrong! ”
In terms of age, Deputy Section Chief Yin is more than ten years younger than Deputy Director Han.
In terms of status, she is not necessarily above Deputy Director Han. It's just that the administrative department is in charge of the clinical department, which has long become an unwritten rule. Therefore, the county official is not as good as the current management, and she has a certain sense of superiority in front of Deputy Director Han.
The implicit status is higher than that of Deputy Director Han.
"Doctor-patient disputes have always been the responsibility of the Medical Affairs Department and the Security Department. I saw the security guards of the security department coming, thinking that they would deal with it, and our department was very busy today with a lot of work, so I wanted to take the time to come over to deal with it. It's not that Section Chief Yin said anything. ”
Although Deputy Director Han is a bit pedantic and pedantic, it doesn't mean that he is stupid.
The inaction of the hospital security guards made him very angry.
At this moment, it directly threw the blame on the heads of these security guards.
"It's your doctor who took the blame and cured my son to death, and returned my son's life!"
The boy's mother had a dead son, her hair was disheveled, her face was haggard, and her eyes were swollen from crying.
She saw that the hospital leader came out and went straight to her sprinkling performance.
"When people send it, it's already gone. Our hospital has fulfilled its duty to resuscitate, and if you have any objections, you can go to the autopsy and go to the court to sue us. "Deputy Director Han is not used to this kind of sloppy family.
"Don't ask your family to sue the hospital at every turn, you are also the deputy director of the emergency department, you are a leader, how can you speak irresponsibly?" Deputy Section Chief Yin directly rebuked Deputy Director Han in front of so many family members and medical staff.
There is no emotion at all.
Behind this, of course, there is her usual arrogance and arrogance, and it is even more disrespectful to Deputy Director Han.
When many leaders deal with problems, they use their own people to establish authority and status, so as to enhance their weight, in order to show that they can be the masters of the house and have the right to speak in the process of negotiation with their families.
Deputy Director Han was so angry that his face turned red.
The deputy chief of the medical department, Yin, came here to deal with the problem, and he obviously came to arch the fire.
"I think Director Han of our department is very responsible, and our emergency department has fully fulfilled its rescue obligation when rescuing the child. People can't be saved, and that's a situation that none of us want to see. But it has happened, and we can understand the grief and mood of the family. If family members feel that there is a problem in the medical process, they can directly ask the higher authorities to intervene, and they can go to the court to file a lawsuit, instead of pulling banners and burning paper money to make trouble here. ”
Zhou Can spoke.
He has dealt with a lot of rotten people, plus he has dealt with the directors of major departments, and even the vice presidents and directors of hospitals.
In addition, he himself has a fortune of more than 100 million yuan and is one of the bosses of Jinyu Interactive.
These all made him feel full confidence in the face of his family and Deputy Section Chief Yin, and he showed that he was calm, confident and calm.
What he said was also justified.
"It's not that whoever makes trouble is justified, and the court will make a fair judgment. At that time, if it is really determined that our hospital is at fault, we will be compensated as much as we want, and we will be punished as we punish. ”
Zhou Can added word by word.
The family was really intimidated by his momentum for a while.
It is also reasonable, and they can't find the words to refute it.
Unless it's a mess of sprinkling.
"Xiao Zhou, what qualifications do you have as a little doctor to be the master here? Didn't you see so many leaders present? I, the deputy head of the medical department, have already dealt with it myself, do you think things are messy enough? ”
Deputy Section Chief Yin didn't know if menopause had arrived early.
ran over to deal with the family, not to help the emergency department deal with the family together, but here in the nest, playing her official authority against Deputy Director Han and Zhou Can.
"Did you handle it yourself? With all due respect, apart from seeing you running over and playing official, I didn't see a positive attitude towards handling things at all. Also, no matter how weak our emergency department is, it should be respected. There are so many patients out there waiting to be treated, but you don't care about them and don't try to restore order in the emergency department. I just want to ask you, what do you want to do? ”
When Zhou Can was just a regular trainee before, he was not afraid of her.
Now I won't get used to this woman.
As far as her level of work is concerned, I don't know how she became the deputy chief of the medical department.
It can only be said that many administrators in the hospital are 'god'-like beings.
At work, in addition to knocking melon seeds, chatting, and making a cup of tea and drinking slowly, the rest is to think about how to clean up the 'rabbit cubs' in the clinical department. They also don't want to think about where they would get their wages if it weren't for the clinical doctors and nurses working hard to generate income.
At present, even if it is a public hospital, the official subsidy is only about 10%, and the remaining 90% needs to be borne by the hospital.
In many public hospitals, 30 clinical nurses have to support 50 administrative and logistical staff.
However, these people are obviously supported by clinical medical staff, but they are still high above and do not treat clinical medical staff as human beings.
The ugly face of this deputy section chief Yin is definitely just the tip of the iceberg.
"You, you dare to teach me?"
Deputy Section Chief Yin was questioned by Zhou Can, and his face turned green.
"Teaching the leader is something that I would never dare to do as a young doctor. It's just that Section Chief Yin is not in his position, and he is a corpse meal, which inevitably makes people wonder. You don't think about the interests of the hospital, don't solve problems for those patients waiting for diagnosis and treatment, but you are bent on playing your official authority here, worthy of the job you are holding? Is it worth the five-figure salary you get every month? ”
Zhou Can is not polite to her, a sin hat is buttoned down, it depends on how this mother-in-law takes it off?
The answer came out quickly.
Deputy Section Chief Yin's body shook, covering his forehead and seemed to have a tendency to faint.
She was scolded as a dog by a small doctor in public, and she couldn't refute it, and she had begun to doubt her life.
The family members of the patients in the emergency department who were waiting in line for treatment applauded Zhou Can one by one, and accused Deputy Section Chief Yin of ignoring the patient's life or death.
In particular, there are three family members of patients who are in critical condition, and they scolded her the most.
Their appeal is simple: to restore the order of diagnosis and treatment as soon as possible, so that their relatives can receive timely treatment. It doesn't matter if the average emergency patient waits, those who are critically ill will really die.
And as the time approached 8 a.m., the rush of consultations was approaching.
There are more and more patients waiting outside for treatment.
Deputy Section Chief Yin and the family members who made trouble have gradually become the public enemies of the patients and their families.
Just as the situation was chaotic, the police arrived at the scene.
The family members also restrained a lot at this time.
Both parties were taken to the Office of Doctor-Patient Disputes for mediation.
When he was helped away, Deputy Section Chief Yin didn't forget to glare at Zhou Can viciously.
"You little doctor, wait!"
The following is that the old lady can't kill you.
Zhou Can shrugged indifferently and didn't care at all.
It's not that he is not afraid, a deputy head of the medical department is willing to wear small shoes for him, a little doctor, which will definitely bring a great threat to Zhou Can.
But he wasn't worried.
First of all, Director Lou will do everything he can to protect him. In addition, he is not an unknown doctor now, but a reserve famous doctor in the emergency department and pediatrics who has gradually gained a certain reputation.
Deputy Section Chief Yin wants to make him stink, which will touch the interests of the hospital, and the hospital management may not necessarily agree.
Unless this mother-in-law's backstage is particularly hard.
This can only be done one step at a time.
At half past twelve o'clock in the afternoon, after Zhou Can had surgery, Dr. Xu told him that he would get off work in the evening and let him follow Director Lou and Deputy Director Han to the hospital.
It doesn't look like it's over yet.
(End of chapter)