Chapter 449: Dead knock didn't end well, Pang Yuanzhu
"Director Lou is here!"
Director Fang saw Director Lou entering the door at a glance and hurriedly greeted him.
She has been able to sit firmly in the position of the director of the hospital office for many years, and she has never been shaken, and she has her own outstanding skills.
The director of the office is equivalent to the cabinet minister of the president.
The will and instructions of the dean, no matter how big or small, are basically implemented by the director of the hospital office. There is also the coordination of various departments of the hospital, which is also led by the hospital office in many cases.
Speaking of which, it is necessary to mention the hospital assistant.
First of all, the status of the hospital assistant is very high, and he is also a hospital-level leader. Secondly, it is very incorrect to understand the assistant directly as the secretary of the dean.
In many cases, the assistant may even act as the dean.
When a sensible doctor sees a hospital assistant, he will never call him the assistant to the dean of so-and-so, but directly call him the dean of so-and-so.
The word assistant is automatically omitted.
It's like a lot of novice doctors and nurses, who like to call everyone a teacher.
In reality, he may be very unhappy to call the chief physician a teacher. It is safest to call him Director So-and-so.
"It's not our department that is in trouble! It's so tired that you and Section Chief Yin didn't get off work so late. "Director Lou's deliberately admitting mistakes is actually very clever.
Adults never fight for winning or losing, and what they care about most is always the real benefits they have.
"Yo, Director Tang, why are you here too?"
When Director Fang saw Director Tang Fei, he immediately got up to greet him. The attitude towards Director Lou is warm on the surface, but it is far less polite than when he treats Director Tang Fei.
No matter what time it is, strength is the greatest confidence for an adult to speak.
Director Lou is now here to talk as the head of the department, and the strength of the emergency department directly determines his status.
The strength of a department is mainly reflected in the ability of a department to generate income. Nowadays, revenue generation has become a number of indicators, including the CMI index of the department's main doctors, the higher this index means the higher the level of the department's diagnosis and treatment of difficult diseases. Naturally, the more well-known the doctors in this department will be, the lower the outpatient volume will definitely be.
As long as there are enough patients to be admitted, the income generated will generally be substantial.
In addition, this index will also affect the amount of medical insurance prepaid by the superior to the hospital.
This is also an important revenue generating metric.
Nowadays, if the big hospitals do not have the support of medical insurance, they are afraid that they will not last for three months and will have to close down.
At least more than 70% of patients will use medical insurance to pay for their hospitalization, which is the main source of revenue for hospitals.
In addition to the above, the strength of the department also includes the number of SCI papers of doctors, the impact factor, and the scientific research results. A comprehensive medical school like Tuya, which integrates medical care and education, also considers teaching achievements.
In short, every indicator to measure the strength of the department is extremely difficult.
Pediatrics far surpasses the emergency department in terms of income generation, the number of famous doctors in the department, the number of young outstanding doctors, scientific research achievements and scientific research capabilities, and the number of SCI papers.
This is also an important reason why Director Fang will be so polite when he sees Director Tang Fei coming.
If Director Xie of the Department of Surgery or Director Tan of the Department of Internal Medicine came over, the attitude of the Director of the Room would be even more exaggerated.
Like Director Xie, Director Tan, and Director Zhang, their status is basically only a little weaker than that of the vice president.
"I happened to have something to do with the hospital, so I followed."
Director Tang Fei didn't say anything.
"It's okay, you guys have something to talk about first! I'm just going to take care of the department's affairs first. Director Tang Fei pulled out a chair and sat down by himself.
Director Fang personally made tea for her, and by the way, Director Lou, Deputy Director Han, and Zhou Can also made a cup each.
"You sit down for a while, and I'll ask the assistant and Section Chief Xin to come over for a while."
Today's medical incident, to put it bluntly, there is no problem in the emergency department's diagnosis and treatment procedures. No matter how fierce the family was, they finally obeyed the mediation of the police and sent the body to the funeral home for cremation.
Today, it has become an internal problem in the hospital.
Conflict of interest between several departments. How to reconcile is not up to the director alone.
For example, in the security department, the person who really manages this department is the hospital assistant.
One of the responsibilities of the assistant is to assist the dean in the administrative management of the office, teaching, and laboratory sites, such as safety and security, cleaning and sanitation. The security department also fell under the management of the hospital assistant.
At the same time, the Security Section is a subordinate department of the General Services Section.
The General Services Section is also responsible for the Security Section.
The intricate relationship of interests is like the intertwined roots of a tree.
But a hospital has a hospital.
Take Tuya as an example, the affairs of the security department are basically decided by the hospital assistant.
According to rumors, the vice president in charge of logistics and general affairs is the uncle of the hospital assistant. He is only three years older than the hospital assistant.
So there is no one who promotes the two, everyone is on the top of the position based on their own abilities.
At most, the vice president of logistics and general affairs will give some care to the best of his ability when the hospital assistant enters the hospital. Of course, who takes care of whom, this matter is only clear to the parties concerned.
In any case, the small security section involves the interests of a vice president and an assistant of the hospital, and the energy behind this is quite terrifying.
This is also an important reason why no one has made suggestions for rectification even if the hospital's security is not performing well.
As long as there are no major problems, it is estimated that even Dean Zhu is reluctant to move this department.
It didn't take long for Xin Wanshan, the chief of the medical department, to arrive first.
After coming, a greeting is indispensable.
After greeting Director Fang, Director Lou, and Director Tang, Xin Wanshan's eyes looked at Zhou Can.
"Doctor Zhou, I have to criticize you, next time in front of everyone, I am not allowed to contradict Section Chief Yin again. Even if our medical department has inconsiderate things when handling things, which makes you feel very aggrieved by the clinical medical staff, you can also go to the medical department to communicate with us afterwards! Look, how aggrieved Section Chief Yin is now! ”
It can be seen that Xin Wanshan's attitude towards Zhou Can is still very friendly.
On the surface, he was criticizing Zhou Can, but in fact, he was trying to give Deputy Section Chief Yin a step down.
In other words, Zhou Can's public confrontation with Deputy Section Chief Yin is likely to be revealed.
If Xin Wanshan didn't take the initiative to mention this matter after he came, or his face was expressionless, then it would be possible to make a big deal about it.
"It's true that I'm too young, and I'll definitely pay attention to it in the future."
Zhou Can was also very knowledgeable, sliding down the pole on the spot, bowing his head and admitting his mistake.
Even if he stands on reason, it is taboo in any unit to commit the following crimes.
If everyone is labeled as no one in his eyes, it will be very detrimental to his future promotion and work.
"Section Chief Yin, in front of Section Chief Xin and Director Fang, I apologize to you. I was too angry at the time, I couldn't control my emotions, and I bumped into you, I'm sorry, please understand. ”
Zhou Can took the initiative to look at Deputy Section Chief Yin and apologized to her.
Deputy Section Chief Yin obviously didn't want to just forget it so easily, so he turned his head and said nothing.
"Section Chief Yin, I'll forget about this matter! Zhou Can, a young man, is young and vigorous, and it is inevitable that he will be a little impulsive. I also learned about the scene at that time, and even took a video of the scene, and there were indeed certain flaws in our medical department's handling of the problem. ”
Xin Wanshan was a peacemaker next to him.
also deliberately knocked on the side of Deputy Section Chief Yin, and asked her to accept it when she saw it.
In fact, the first and second leaders of many departments do not wear a pair of pants, but there may be secret competition. The boss guards against the second, and the second wants to bring down the boss, which is the most direct conflict of interest.
In dealing with many affairs in the department, it is often the boss who has the final say, and the second child has to do it whether he wants it or not.
"Speaking of which, I also learned about the situation at the scene from the side, and those family members made a fuss in the emergency department for more than an hour, which seriously hindered the normal work order of the emergency department. It's excessive, indeed. ”
The director spoke very tactfully.
did not explicitly accuse Deputy Section Chief Yin of doing something wrong, only said how hateful the family members were, and the trouble took a bit long.
"Zhou Can, this young man grew up with my own eyes, and he usually knows how to be polite. It is estimated that there is no malice in this confrontation with Section Chief Yin, and he is not right about things. Section Chief Yin, or you can forgive him! The work of first- and second-line clinical doctors is indeed very hard, and our administrative department should understand their difficulties more. ”
Director Fang saw that Deputy Section Chief Yin was still twisting his head, and his words became a lot heavier.
If Deputy Section Chief Yin really doesn't get in, he will have to fight Zhou Can to the end.
even thought about expelling Zhou Can.
At that time, I am afraid that the person who should come forward will be the vice president level, and even Dean Zhu will come forward to express his position.
If it really comes to that point, Deputy Section Chief Yin will definitely not be able to get any benefits.
After all, the director of the hospital office represents the position of Dean Zhu. She doesn't take her stance lightly.
Once the statement is made, it can basically be understood that this is what President Zhu meant.
"I just couldn't get angry with his arrogant face at that time, how could he take me, a superior leader, in his eyes! If we all learn from him, how will our medical department manage those clinical medical care in the future? Today, for the sake of Chief Xin and Director Fang helping him say good things, I will not pursue this matter anymore. ”
Deputy Section Chief Yin saw that the situation was no longer on her side, and she also understood that there was no good fruit to eat if she continued to struggle.
At that time, it will not be just a matter of face, and it may not even be possible to keep the position of deputy section chief.
There are really a lot of people staring at her position.
"Good! Section Chief Yin is worthy of being a leader, and he is very generous. ”
The director of the room praised her approach at the right time.
To put it bluntly, this matter is that Deputy Section Chief Yin was lost face by Zhou Can, and he felt that he couldn't swallow this breath.
If it was an ordinary small resident doctor, she would have been killed by her eight hundred years earlier.
But Zhou Can's thighs were thicker than her waist, and she couldn't shoot at all.
Looking for Xin Wanshan to complain, it didn't work.
Looking for the director of the house, I heard a lot of comforting words. The final result is still the same as Xin Wanshan, forgive Zhou Can, and the matter has been revealed.
Through this incident, I believe that Deputy Section Chief Yin has also sobered up a lot, at least he has seen Zhou Can's true strength and status.
Fortunately, she accepted it when she saw it.
Otherwise, if Zhou Can is really moved, the bigwigs of the clinical department will speak out in unison, and the battle will be extremely terrifying. In the past, Zhou Can had only just become a trainee, which was enough to force the vice deans to bow their heads.
Now, no one really knows how terrible it is.
At a critical moment, after all, it is also a test of human nature.
Standing up to help Zhou Can speak out means that he will offend a certain leader of the hospital.
"Ahem!"
A majestic figure walked into the office of the hospital office.
At the age of about forty, he looks quite young. The real age of this Pang Yuanzhu should be at least over fifty years old.
Some leaders don't have to worry about anything because their lives are nourished, and the work pressure is not particularly great.
Or the ability to withstand pressure.
So don't look old.
"Dean Pang, I'm really sorry to invite you over at this point. Director Lou of the emergency department, Deputy Director Han, and Zhou Can, the doctor involved, have all been called. ”
After Director Fang finished his introduction, he stopped talking, and waited for Pang Yuanzhu to talk directly to Director Lou and others.
"I heard that your emergency department has a lot of complaints about the security guards in the hospital!" Pang Yuanzhu's aura was very powerful, and when his sharp gaze swept over the three doctors in the emergency department, he was completely crushed.
"Assistant Pang Yuan, Director Fang, please look at this statistical table! This is the statistics of doctor-patient disputes that have occurred in our emergency department in the past six months. The kind of thing that is just a casual scolding sentence is not included in the statistics at all. It's like settling accounts, it's not that you don't know, but you're shocked when you calculate it. When I saw the results of this statistic, I could only describe it as shocking. ”
Director Lou looked usually very low-key, and he was angry like a sandbag everywhere.
But at the critical moment, Zhou Can didn't see him afraid of anything.
Also, Deputy Director Han seems to have come with him as if he was making soy sauce. No one spoke of him from head to toe. In fact, he is sitting here to support the emergency department the most.
The two directors of the emergency department were present, and their statements were basically equivalent to unanimity.
Many departments have at least two deputy directors.
The situation in the emergency department is more special.
Dr. Xu is actually the deputy director of the department, but because he is a prisoner, the hospital does not dare to give him this title for the purpose of protection. But it gave Dr. Xu this real power.
Whether it is the discussion of major affairs in the emergency department, or the operating room, or even some big and small matters in the department, Dr. Xu has a strong right to speak.
These powers are not available to an ordinary attending physician.
"The current medical environment is indeed a bit poor!"
After reading it, Pang Yuanzhu just said this sentence without being salty.
"I sat in my office, but I didn't expect the clinical department to be so horrifying."
The director of the house is also more neutral.
Slightly better than Pang Yuanzhu.
A lot of times, everyone is not concerned about themselves, and they hang high.
No matter how acute the contradiction between patients, their families and medical staff is, the administrative department is also light. Anyway, the family members are not sitting in the office, the director of the house, Pang Yuan to help these people.
If some family members are not satisfied with the treatment effect or think that the treatment fee is too expensive, they do not bother the doctor, but rush to the political department to beat the staff of the medical department, rush into the hospital office, the president's office, and beat the director of the room and Pang Yuan's assistant.
If there is a family member who discounts Pang Yuanzhu's arm.
Guaranteeing that Pang Yuanzhu will never be the attitude he has now.
I have long since figured out ways to hold a hospital-wide assembly, strengthen security, and find ways to prevent family members and patients from beating people.
"Our pediatric department also counts a doctor-patient dispute data, which is not much better than the emergency department. Now there is a nurse who was beaten by a patient with a concussion and is being hospitalized! ”
Director Tang Fei also took the opportunity to speak out together.
Director Fang and Assistant Pang looked at Director Tang Fei with some surprise, when did the pediatrics and the emergency department become united?
(End of chapter)