31. Tattooed men
At two o'clock, the three instructors appeared at the door of 2608 on time, Sun Xia opened the door, the instructors stood at the door, and we entered the training room in turn.
We stood in the position, the instructors came to the podium, Dong Wenle: "Good afternoon, partners!" ”
"Good! Very good! Very good! ”
Dong Wenle: "Partners, everyone has worked hard, now start from a group, in turn to make a detailed description of the contact information to be arrived today, by Sun Xia Tutor to make a record, all partners report to the customer service to call back, our rules are, each number is 0.1 points, one point out of one, 0.2 points for the effective return visit, 2 points out of 2." Did you hear me clearly? ”
We answered loudly and heard clearly, and then started from Lian Xin, and reported to the mentors and partners about the process and basic information of customers for each contact information.
There are a total of eight of us, and only three of them have completed the task of ten numbers, Lian Xin, Li Qianqian, and Tian Xiaorui, I am six, in the middle and upper, most of them are three or four, and Song Yan has none.
Then, the three points of this link have nothing to do with her.
After counting the information, Sun Xia took it to customer service, and we continued to class.
In this lesson, Zhang Ping gave us a lecture on etiquette.
It turns out that there are so many ways to deal with people, and even there are many ways to deal with people.
For example, if you go to visit a customer, you usually have to stand on the right hand side of the customer, and keep a distance of about 50 cm, too far away will make the guest feel unappreciated, and too close will make people feel stressed.
Why can't you stand on the left hand, the tutor made a special explanation, the left side of the body is the human heart, this part is the core part of the person, people will deliberately protect it, standing or sitting close to the heart, especially strangers, will make people feel insecure, then in the communication, the host will have a strong sense of rejection, and the next thing may be to send off the guest.
Everyone has a field, and this field is about 50 centimeters around the body, just like their own territory, and entering this range will have the same negative effect as sitting on the left-hand side.
This knowledge sounds a bit fantastical, but when you think about it, it's really the same thing, we do business with strangers, and these are especially important.
Then we divided into four groups of two and practiced according to the etiquette given to us by the instructor.
I'm still in a group with Li Qianqian, and the two of us have had several interactions, and we have a tacit understanding of each other.
Especially knowing her sad past, I have more admiration for this little girl, compared to her, the little suffering I suffered is simply not worth mentioning.
Isn't my family poor? At least there is family affection and a good childhood, and she, that accident, made her family live a homeless life. The evil of her neighbors planted a bitter fruit in her young heart, which will accompany her for the rest of her life.
Fortunately, she didn't let the gangsters succeed in the end, if she couldn't escape the clutches that day, the fate of her and her family would be rewritten, and the ending would be unimaginable.
Although she is just over twenty, she is more mature than girls of her age, and her thirst for knowledge is stronger than that of her friends. Just now she introduced to her mentors and partners to the ten contact information she wanted, unlike all of us, she started from where she lived, and communicated with anyone she met, whether it was a target customer or not, she introduced the company to others, introduced the Internet, according to her: "She communicated with at least a hundred people, and then screened out ten numbers that she thought were valuable, in fact, she gained the contact information of more than 30 people this time."
To be honest, her spirit of doing things is beyond my reach.
While we were still thinking about the target customers, she didn't think about anything and took all the people she met as target customers.
Song Yan was still in a group with Lu Haichen, which made Lu Haichen miserable, Song Yan didn't cooperate at all, and stood aside and looked at us coldly, which made Lu Haichen so embarrassed and sat in his position at a loss.
Song Yan is more difficult to do, and even the tutors have a headache, in fact, to be honest, she is indeed several levels higher than us, she looks at our training, just like basketball Yao Tianwang watches the sketch Pan Moumou, you have to bend down to see it.
And we, we can't see the tip of her nose with our feet on our feet.
I haven't seen Wen Hong since the interview that day, and it is said that Song Yan went to her specifically for training, but the result is unknown, but judging from the tolerant attitude of the tutors towards her, it is estimated that it still worked.
About half an hour later, Sun Xia came in with a stack of printed call records and whispered to the tutors.
After waiting for a while, Zhang Ping asked us all to return to our original seats, and Dong Wenle took the results of the return visit and began to comment.
Lian Xin's ten numbers, three valid return visits, 0.6 points, Tian Xiaorui's ten numbers are valid for two returns, Li Qianqian's ten numbers are valid for three, and my six numbers are valid for six, which is currently the highest.
Song Yan scored 0 points in both items.
Gu Yuan is effective for two, Zhang Chun is effective for three, Liu Fang is effective for one, and Lu Haichen is also two.
In the end, I won the first overall score with an effective return visit, and the two items added up to 1.8 points.
Mentor Dong Wenle specifically commented on the case of the leather shoe store, not simply to introduce the product, but to make a long-term plan for the business, it can be said that this kind of customer digging deeper, will be a big market space.
His comment made me blush a little, and I admit that I was a little impatient and said those things without words.
I didn't expect it, but I got an unexpected effect.
Everyone applauded me, which made me even more embarrassed.
This was the end of the afternoon class, and we left the training room in twos and threes after saying goodbye.
Lian Xin said that she was going to Pudong to meet her classmates, and she was separated from us downstairs, and I went to take the car with Tian Xiaorui.
There is no Lian Xin today, and we are on the bus.
Take the subway needs to transfer, because Lian Xin takes the subway, we can sit together for a while, today she doesn't go with us, we just take the bus, you don't need to transfer.
Tian Xiaorui and I just sat in the seats, and suddenly two young people wearing hurdle vests came up at the door, and they attracted everyone's attention as soon as they came up.
They came up and glanced at everyone in the car, and then sat down in the single seat next to me.
Tian Xiaorui sat next to me and stabbed me with her hand, motioning for me to pay attention to the two people.
I turned my head to look at them, and although their eyes were slightly closed, the rest of their eyes were on me.
I don't know the two of them, I tried hard to recall, there were no such people under Teng Weiqiang last night, I was sure I hadn't seen them, so I didn't care, and continued to tell Tian Xiaorui about the phone call this afternoon.
When Tian Xiaorui got off the train at the station, she reminded me to be careful with her eyes.
I gave her a determined look and put her at ease.
She whispered, "The phone is ready." ”
Mobile phones are a popular choice for thieves, so good that they are easy to cash, in 09 years on a bus in Pudong, I answered a call on the bus, hung up and put it in my pocket, and the phone disappeared after getting off the bus.
I remember that it was a Nokia E63, a very easy to use full-keyboard mobile phone, metallic texture, and I regretted it for a long time after losing it.
Another time, at Hangzhou East Railway Station, I got off at the bus stop, and the kind conductor reminded us to look at the valuables, and her words just fell, and my mobile phone fell out, but fortunately, I tied a spring rope, and the thief who took out the mobile phone did not succeed, and walked away.
Far away, I believe that people who have experienced that era have heard or heard of the loss of mobile phones, at that time the streets were not very peaceful, and I will tell you about the things I encountered later.
When I arrived, I calmly walked past the tattooed man, and they didn't move their nests and their eyes didn't open.