Chapter 1120: Customer Service
Su Nan flipped out the bank's phone number and dialed it directly.
A female voice came from the phone without much emotion.
"Dear customers, this is China XX Bank, please press 1 for balance inquiry, please press 0 for manual customer service"
Su Nan decisively pressed zero.
After a few seconds, the bank connected.
"Hey, can I ask if there is anything you can help with?"
Su Nan took a deep breath, "Hello, I would like to ask what happened to the abnormal balance of my account with the tail number 1234"
"Can you elaborate on the anomaly?"
Su Nan explained the situation in detail.
After listening to this, the other party expressed his understanding.
"Wait a minute, I'll help you check the account transaction history."
"Okay."
After waiting for about ten seconds, there was feedback from there.
"That's right, ma'am, according to the transaction record inquiry, you have a transaction expenditure of 500 yuan at about 6:10 p.m., and the transaction method is Tenpay."
Su Nan was stunned.
Six-ten
No way.
She should have gone to the shower by then.
"Could it be that I made a mistake and didn't make any transactions between six and seven o'clock, and, if there was a spending, why didn't there be a text message?"
The two text messages were next to each other.
The voice of the customer service is still sweet and friendly.
"Hello madam, after verification, our bank has sent a transaction reminder text message on the spot, you can check whether it has been deleted by mistake."
Deleted by mistake
Su Nan went through her deleted text messages, and suddenly felt cold.
The latest one in it is a 500 yuan spending text message.
Su Nan gasped.
Her phone was tampered with
Su Nan clenched his phone and asked customer service
"Can you help me find out who the payee is?"
"Sorry ma'am, we can only find out that the other party received the money in the form of Tenpay, you can look through your WeChat transfer records, or call WeChat customer service."
"Okay, thanks."
"You're welcome, is there anything else I can do to help you?"
"No, thank you."
Su Nan hung up the phone and did not call WeChat's customer service in a hurry, but went to look at her WeChat transfer records.
There was no trace of the 500 yuan in the transfer record.
Su Nan closed his eyes, and when he opened them again, he just wanted to dial, but he hesitated a second before pressing the dial button.
Su Nan extinguished the screen and glanced at the washing machine that had begun to start, today, I really have to thank this washing machine that suddenly jammed.
Su Nan turned around and strode back to the dormitory.
When I returned to the dormitory, Cao Yuhua and Xie Wen were there, and Zhuoer seemed to have gone to her Y club.
Since the breakup, Drow has gone to clubs almost whenever he has time, and the phone call at night is no longer a noisy fight with his boyfriend, but a chat with a good friend.
Seeing Su Nan coming back, Xie Wen ignored it as usual, but Cao Yuhua asked casually
"Why did it take so long to come back?"
Su Nan played the acting skills that Cheng Siyu taught him, frowned, and said with an unhappy face
"The washing machine was choked, I waited there for a while before it started moving, and what was even more outrageous was that my card seemed to be missing 500 yuan, and I just called the bank, but the bank said that it was not under their control, so I asked me to find WeChat customer service."
Cao Yuhua was shocked, "What's the matter with the five hundred yuan missing from your card?"
Even Xie Wen turned his gaze over, "What do you mean that the bank swallowed five hundred yuan less?"