Chapter 198: Queue for returns

Liu Chen waved his hand and said, "No, we'll wait for Jiang Xiaoyang's news now, and we won't move anything else." ”

"Why? Now public opinion is very bad for us. Zhou Xingge said.

Liu Chen said: "It is precisely because public opinion is very unfavorable to us now, so the other party has long thought of suppressing us through public opinion, and now if we fight back in public opinion, the other party will suppress us even more, so we might as well take a step back and let them punch the cotton, and when Jiang Xiaoyang has news, everything will be decided, and in the end, all these public opinion attacks they have done today will slap them in the face, understand?" ”

Ye Xiao said: "Xingge, it's right to listen to Mr. Liu, and I don't recommend counterattacking media public opinion now." ”

Zhou Xingge said: "Okay, then I'll continue to produce." ”

Liu Chen and Ye Xiao drove away from the factory together, and went to various pharmacies in Mozhou that sold trace liquid and Hexiang Pharmaceutical's direct stores to check on the spot, and found that in some pharmacies, there was a long queue in front of the trace liquid counter to return the goods, no matter how the salesperson explained to the customer, they just didn't agree, and they had to ask for a return.

In the direct store of Hexiang Pharmaceutical, there is a long queue for returns.

Ye Xiao asked, "Mr. Liu, what should I do?" ”

Liu Chen said: "It's easy to do, refund, but I want them to know that it's easy to return the goods, and it's not so easy to buy them again." ”

After speaking, Liu Chen dialed Zheng Bin's phone and asked Zheng Bin to notify all the following agents and distributors, as long as there is a return, all will be returned, including agents, all agree to return, but tell them that if the customer returns the goods, the price will be doubled if they want to buy in the future, and once the agent returns, they will directly cancel their agent qualifications, and never accept them as agents again.

Zheng Bin was busy with the return incident, and when he heard that Liu Chen had a countermeasure, he immediately agreed.

Ye Xiao said: "The agent is okay to say, but these customers return the goods, how can they remember?" ”

"Not for now, it's just a way to express our attitude to our customers, but you're right, it seems that we should develop a customer relationship management system."

"Customer relationship management system? What is this system? ”

"Referred to as cRm, it is to manage customers, which is of great help to our sales, and after the computer company develops an e-commerce website system, let them develop cRm, it is estimated that it will be soon."

The two drove back to Shuanghe Village.

On the way, Liu Chen received a call from Gao Shun and invited him to take a look at the food factory site.

Liu Chen agreed, drove to Linhu Town, and Liu Chen turned around and went to the food factory site.

The food factory construction site is in full swing, the workers are in full swing, and now the food factory has begun to take shape, all the buildings have been capped, and it will be completed in less than half a month at this rate.

Gao Shun had already arrived and was chatting with Li Changhe.

Liu Chen and Ye Xiao walked over and greeted them from a distance.

"Lao Li, thank you, this speed has exceeded my expectations." Liu Chen and Li Changhe shook hands and said.

Gao Shun said: "Not only is the construction period fast, but the quality is also good, I just went to see it, and the quality is absolutely guaranteed." ”

Li Changhe said: "You are the president of our construction association, we can't do your project well, so how can we take on other projects in the future, right?" ”

"Hahaha......"

Everyone laughed at the same time.

Liu Chen asked, "Lao Li, are there any difficulties now?" ”

"It's not difficult, but everyone is working 24 hours a day, if you can pay everyone a part of the salary first, I think everyone will definitely be more motivated." Li Changhe said.

Gao Shun immediately said: "Lao Li, what you said, now that the project is not over, how can you pay wages, isn't this a mess?" ”

Li Changhe said with a smile: "Hehe...... I'm just making a suggestion, and that's my personal suggestion, and the workers don't make it, that's my personal opinion. ”

Liu Chen turned his head to Ye Xiao and said, "Mr. Ye, I will let Lao Li leave the card number later, and when I go back in the evening, I will call 1 million yuan first and pay the wages to the workers." ”

"Okay." Ye Xiao agreed to come down.

Li Changhe was so excited, he held Liu Chen's hand tightly and said, "Thank you, President, I believe that the workers will be happy when they receive their wages." ”

Liu Chen nodded and said, "I'm not a miser, let alone the kind of profiteer who is unkind to the rich, as long as everyone's engineering projects are done well, I will definitely not be stingy with money." ”

"Thank you! I thank you on behalf of the workers. ”

At this time, Gao Shun waved his hand at Li Changhe, "You go get busy first, I'll walk casually with Liu Chen and Mr. Ye." ”

"Hey, okay." Li Changhe turned around and left.

Gao Shun, Liu Chen, and Ye Xiao walked along the construction site, Gao Shun's face became a little heavy, and he asked: "Liu Chen, you didn't make it clear on the phone yesterday, now you tell me well, what's going on with your medicine?" ”

Liu Chen said: "There is no problem with my medicine, didn't you also use the medicine I gave you, no problem." ”

"Of course the medicine you gave me is fine, let me ask you, have you checked it in the factory? I'm worried that if something goes wrong in the factory, if there's a problem on the production line, will it cause the situation that the news says? ”

"No, it won't."

Gao Shun looked at Liu Chen and said, "Yesterday on the phone, you told me that it was okay, and you swore that you could handle it, you tell me, what's going on?" Do you know who did this? ”

Liu Chen nodded, "That's right, Mayor Town, I know who did it, and now that I'm already dealing with this matter, it won't be long before you see the results on the news." ”

"You tell me what's going on, and I can give Gao Fen a reply, I can tell you, I asked you these words today, Gao Fen asked me to talk to you, you also know his position, this matter has not reached him for the time being, if it gets to him, he must investigate, and once a working group is sent from him to investigate this matter thoroughly, it will have a great impact on you."

"Thank you Mayor for your concern." Liu Chen expressed his gratitude from the bottom of his heart and said, "Mayor Town, please call Director Gao back, just say that there is nothing wrong with my medicine, as for what is going on behind it, it won't be long before I can give an explanation to the society." ”

"Now that you know, tell me about it."

"Hehe......" Liu Chen smiled and said, "Mayor Town, I really can't say it." ”

Gao Shun raised his hand and pointed at him, and said with a smile: "You kid, what's the matter, even I don't believe it?" ”

"Of course I believe in the mayor, but before this matter is completely resolved, I don't want to leak it out, I'm afraid that there will be other problems in the end, and everyone will be happy again."

"Okay, okay, since you don't want to say it, I won't ask, Gao Fen called me and asked me to tell you, as long as it is on the premise of not violating the law and principles, if there is anything that needs help, you can just say it, and we will help you."

Liu Chen agreed and thanked him again.

After chatting, Liu Chen drove Ye Xiao back to Shuanghe Village and went directly to the research institute.

As soon as the two got out of the car and walked to the door of the office, they heard Yang Changqing in the room scolding loudly, "Turtle King Bastard!" Beast bastard, dare to fucking ruin my reputation, if Lao Tzu knew who it was, he would definitely chop his mother's turtle bastard alive! I'm so angry, I'm so angry......"

Liu Chen and Ye Xiao pushed the door in.

"Get out, get out of Lao Tzu...... Yang Changqing scolded angrily, but when he saw that it was Liu Chen and Ye Xiao, he stopped, pointed at Liu Chen and asked, "Let me ask you, Liu Chen, do you know that someone said on TV that there is a problem with our trace remover?" ”

Liu Chen said with a smile: "I already know, and I also asked Jiang Xiaoyang to collect evidence, don't worry, this matter will be solved soon." ”