8. Be silent when appropriate
Eloquence is wisdom, and wordless silence is wisdom, even greater wisdom. In business or private communication, being silent is perhaps one of the best options.
A printing business owner was very happy to learn that another unit was planning to buy one of his old printing presses. After careful consideration, he decided to sell it for $2.5 million and figured out why.
When he sat down to negotiate, there seemed to be a voice in his heart that said, "Calm down." Finally, the buyer couldn't contain his excitement and began to evaluate the machine endlessly.
The seller remained silent. At this point, the buyer said, "We can pay you $3.5 million, but we can't give you more." "In less than an hour, the deal was closed.
In everyday interactions, silence often brings you benefits, and on some occasions, silence can avoid gaffes. Many of us, when we lack self-confidence or try to be polite, may unknowingly say inappropriate things and cause trouble for ourselves.
Peter went to his newlywed brother's house for dinner, and the bride made him tomato jelly. Peter didn't like the dish, but as a token of his gratitude to her, he exaggeratedly said, "This jelly is amazing!" The bride remembered his words, and for the next 15 years, whenever he visited her home, tomato jelly became an indispensable dish!
Keeping silent at the right time is not only a wisdom, but also a tangible benefit. As the saying goes, "Silence makes no regret." This is confirmed by the experience of one woman, who said: When our first child was born, my husband was too busy with work and neglected me and the child, so after a few weeks, I felt exhausted and wanted to lash out. One day I wrote him a letter full of grievances, but for some reason I didn't give it to him. The next day, the husband offered to change the baby's diaper and said, "I think I should learn to do these things by now." ”
We tend to be bad at waiting, and waiting is often a strategy that works for every situation. Sometimes a moment of silence can have a peculiar effect.
Of course, sometimes it's important to speak. For example, fighting grievances, comforting friends, and eliminating misunderstandings. At such times, we have to speak, but we need to be careful to find the right words. At this point, a moment of contemplation makes what you say more precise and effective.
Scholars who study the rhythm of conversation believe that talking in a relaxed manner is especially important in interpersonal communication. Grad Goodman, a professor of psychology and author of The Art of Talking, explains: "Silence regulates the rhythm of speaking and listening, and silence is what silence is in conversation what zero is in mathematics." Although it is 'zero', it is critical. Without silence, no communication can take place. ”
Proper communication consists of two aspects: being noticed by others and paying attention to others. Listening quietly and intently creates a powerful magic that makes the conversational calmer and more rhythmic, and even the face and shoulders relaxed. In turn, the interlocutor will be more cordial to the listener.
When you're angry, worried, and want to lash out, ask for a glass of water or hold your hands and smile. This simple approach may help you manage your emotions.
In the past, psychologists used to think that we should talk things out and tell others, but people are gradually discovering that patience and silence are sometimes more necessary in our dealings with others, and we must recognize that silence is as expressive as well-crafted words, just as important as notes and rests in music. Silence produces a more apt harmony, a more intense effect.
Liu once went to the Great Wall and met a one-legged young man who struggled to climb up with a cane. Liu wanted to help him, but met a cold gaze: "You think I can't climb up, right?" He felt so embarrassed. But because of the strangeness, this embarrassment quickly dissipated with the crowd. When he ascended to the highest tower on the southern slope, he saw the young man come up and smile brightly at him. He immediately understood the coldness he had just given him, because they were strangers and knew him a little less.
When going downhill, they naturally came together and talked about Beijing, the Forbidden City, the Summer Palace, the red leaves of Xiangshan, and the Great Wall...... Heh, it was the first time for us to go to Beijing, and we met in Pingshui, but neither of us mentioned our respective situations and environments. It was a sunny day.
At the time of separation, he said, "Why didn't you ask me how I was disabled like others do?" This is a topic on the lips, someone must have asked Liu many times before, he can imagine that there must be a touching past behind that young man, he can understand but does not need to understand. So the young man said, "Because it's strange." He was silent for a while and nodded: "Yes, because of strangeness, there is no need to make a reciprocal understanding, and we should be content if we can make us happy." ”
Maybe that's true. In this world, we should always remind ourselves: care less about other people's privacy, I ask for peace, will increase a charm, get more opportunities.