(361) Solve problems through mediation
Zhang Jianxiong's father and son could only wait by the side and let Zhang Jianbin deal with the scene first. Taking advantage of this free time, Daniel Zhang briefly talked about the process of getting to know Zhang Jianbin. Zhang Jianxiong frowned when he heard this, only feeling that Daniel Zhang had changed too much in recent years, and he didn't know his son a little.
The father and son were chatting, and Cao Weiguo also arrived with someone. The city center was originally his jurisdiction, and Chinese New Year's Eve was a sensitive period, and this matter was not small, and he had to deal with it personally. When he heard that it was Daniel Zhang who caused trouble, he also had a bitter smile on his face and felt a little scratching his head.
After a brief exchange with Zhang Jianxiong's father and son, Cao Weiguo had a basic understanding of the ins and outs of the matter. Combined with the information learned by the peripheral masses and customers, it can be determined that Daniel Zhang's statement is basically true. This made Cao Weiguo breathe a little sigh of relief, and felt that it was not so tricky.
The main reason is that the communication business hall is at fault in the first place, and it takes the initiative to let the security guard drive away customers, which is the place of loss. They made the first move, fought more and fought less, and they were beaten to a mess, and Cao Weiguo was not interested in listening to their quibbles. When the police had basically finished recording the confession, the manager of the business hall was late.
The thin middle-aged man, wearing a delicate suit, nodded at Cao Weiguo and said, "Director Cao, we really don't blame us for this." Binding the sale of mobile phones and mobile phone cards is the meaning of the superior head office, and our small local business hall can't be the master. ”
Cao Weiguo frowned and said: "The superiors have repeatedly ordered that they are not allowed to do this, and they also issued documents two months ago, so you just fell on deaf ears." Now that something has come to light, you will shirk the blame. It seems that you haven't done this kind of thing once or twice, and this time you hit the iron plate, right? ”
The middle-aged man said with a bitter face: "We can't help it, the officials at all levels are mothers-in-law, and no one can afford to provoke them." We also suffered a loss in this matter today, and they injured several of us. ”
Cao Weiguo said with a serious face: "How do you say to deal with this matter today?" Will the two sides settle, or will they go through the procedure? For the New Year, let's go to the office and say, when to make it clear, when to leave. If you settle, I will mediate on the spot, and you will communicate. ”
The middle-aged man glanced at Zhang Jianxiong, who was sitting in the distance, thinking about the tragic scene he had just seen with the security guard, his heart trembled, and he asked cautiously: "How long will it take to go through the procedure, and how many years can they sentence?" ”
"How many years?" Cao Weiguo was angry and reprimanded: "I think you didn't understand the situation, it was your people who made the first move, and they were just legitimate defense." Even if it goes to court, people will apologize to you at most. You take care of the rest, change the door and close the door, and rectify it. ”
"Do you want to close the door for rectification?" The middle-aged man's face changed. During the Chinese New Year, it is the time to do business, and at this time, it will be a big loss to close the door for rectification.
Cao Weiguo snorted coldly: "Of course, you have to close the door for rectification, this is a that you have done by bundling sales." You sue him for a security issue, he sues you for a consumer protection issue, each with its own laws. Once you go through the procedure, the above will definitely investigate your bundling, and you can figure it out for yourself. ”
The middle-aged man was silent, this matter has to be investigated, not only his business hall, but other business halls will be unlucky. Such a serious matter is not something that a small business hall manager can bear, so he has to take the time to call the above and ask for instructions on how to solve it.
Cao Weiguo didn't pay any more attention to him, walked to Zhang Jianxiong's father and son, and sighed: "Old Zhang, it's not me talking about you, you are too impulsive." This kid is already a violent temper, and you do it again, can he still bear it? It was originally a trivial matter, but now it's like this? ”
Zhang Jianxiong was not too tough against the police, so he had to say: "The main thing is that they deceive people too much, I just came to apply for a card, and they look like they are looking down on people, which is really a bit of a nest." You say that this is the New Year, who wants to be angry like this. ”
Daniel Zhang was not happy and defended: "Uncle Cao, it's not that I'm grumpy, it's that they always provoke my bottom line." Besides, bundling is a fact, right? It's a good thing that Sister Xuan gave my dad a mobile phone, but if they all come according to them, my dad's mobile phone will become an ornament, isn't this a pit for money? ”
Cao Weiguo was a little speechless and said, "Let's meet several times, you just said that you didn't fight and cause trouble?" Although you take advantage of it every time, it is not a problem all the time. You're already a high school student, so you have to be calm and don't do it if you don't agree. ”
Daniel Zhang still wanted to refute, Zhang Jianxiong patted his son and said: "Director Cao is right, you just love to do it too much, you can endure it in the future, don't be so hot." It's also my fault, I've been away from you for the past few years, no one cares about you, and your mind is wild. ”
The three chatted for a while, and Zhang Jianbin came over and said, "Master, I asked the hospital, and it was not a major injury, but only a slight injury." ”
Cao Weiguo nodded and said: "It's easy to deal with a slight injury, wait a minute, try to mediate, talk about the matter, and sign a settlement agreement." ”
So under the organization of Cao Weiguo, Zhang Jianxiong and his son and the manager of the business hall coordinated to solve the matter in the office next door. This matter is not very demanding for Zhang Jianxiong and his son, just to ask for an explanation, and by the way, he asks for a reasonable mobile phone card, but it is different for the manager of the business hall.
There was a fight just now, and the damage to the business hall was not small. In addition to the security guards who were knocked over on the ground, the tables and chairs used to entertain customers, and the counters where samples were displayed were damaged. Fortunately, the prototypes in the counter are all models, and there is nothing to lose in terms of goods.
Regarding Zhang Jianxiong's request for a card, the manager of the business hall agreed. However, with regard to the compensation for the loss of the business hall, the two sides did not budge an inch. The manager of the business hall wanted the Zhang family and his son to pay a little bit to facilitate the explanation to the above. But Zhang Jianxiong believes that if he chooses to lose money, he will admit guilt in disguise.
Seeing the two sides arguing, Cao Weiguo was also a little impatient, and interjected: "You always talk about these trivial things, just do the main mediation." As for compensation, I think let's take a step back. I'll make a suggestion, can you see if it's okay? ”
Zhang Jianxiong and his son glanced at each other, nodded in agreement, and then looked at the manager of the business hall. The manager of the business hall looked at Zhang Jianxiong and his son, then at Cao Weiguo, and then nodded.
Cao Weiguo said at this time: "The people's medical expenses business hall is responsible for itself, and it is you who move first, and if you lose, you will suffer by yourself." The repair cost of damaged tables, chairs, benches and counters is shared equally, in fact, there is not much money, and most of them can be used after repairing, but the glass of the counter is slightly more troublesome. ”