Chapter 241: Reform, Must Reform

Chen Mu didn't go back to the dormitory for the past few days, so he decided to go back to the dormitory.

He was in a good mood, so when he passed through the hallway of the dormitory, even if he smelled a smell of feet, it didn't affect his mood.

Chen Mu even felt that if there was no smell of feet in the dormitory, it would not be a dormitory at all.

"Yo, Chen Mu, I'm very happy today."

Wang Hao found out that Chen Mu was in a good mood today, and he smiled sweetly.

He simply asked with a smile.

"yes, happy...... You don't need a reason to be happy. ”

Chen Mu asked rhetorically.

Then Chen Mu didn't say anything, just climbed onto his bed, and then lay down.

Looking at the bed that had been absent for a long time, Chen Mu missed it very much.

That familiar feeling is back.

It's just that the quilt is a little anti-damp.

This is also a normal phenomenon, if it is not for the heating in the villa all the time, the clothes in the villa and those quilts are a little damp, this is the weather in the south.

On rainy days, the south is particularly uncomfortable.

And it has been raining for several days recently, and I don't know if the Dragon King is also preparing to live in Hangzhou.

At this moment, Erfei and Wang Hao's mobile phones rang, and the two of them glanced at each other, then turned on his computer first, and then clicked on the chat software in the background, and found that someone sent him a message.

"Do you sell chicken noodles with lighters?"

"Damn, this kid is insane, we sell daily necessities, he actually asked us if we have turkey noodles, who the sells turkey noodles."

complained and complained, Erfei still typed and replied: "Dear, I'm really sorry, our family doesn't sell this thing." ”

As a result, the other party not only politely said that he was embarrassed, but instead sent a greeting.

"the feathers? You don't even have a turkey noodle, and you say what you do to open a department store? Isn't turkey noodles one of the department stores? ”

"Your uncle, what kind of madness, do you really fucking think you're an ancestor?"

Wang Hao couldn't bear to take the computer over, so he was about to spray, but he calmed down after thinking about it, the customer is God, so he asked patiently:

"Can you speak with respect to this guest?"

"I respect your uncle."

The other party was very rude, and replied to these words, and now Wang Hao couldn't hold back anymore.

For more than ten years, he has only sprayed others, how can anyone else ride on his head and?

So he pressed the keyboard: "You're sick in the brain, are you brain-dead?" Although the store opened by Lao Tzu is called a department store, does the department store have everything? ”

"Wouldn't you buy it somewhere else? What are you trying to do here? It's so big and you don't have a brain, right, you scold people at every turn, do you have in your head? ”

As a result, a warning pops up when the message is sent.

warned them to attack buyers, and according to the platform agreement, a deposit of 1,000 yuan was deducted, and the store entered the monitoring stage and was forcibly closed.

"I'll go to your uncle's ......"

Wang Hao was emotional, and slammed his fist on the table, and the mouse was shocked and flew far away.

"What's wrong?"

Chen Mu opened the curtain, then sat up from the bed, walked over and asked.

"What the fuck is this bullshit software, it doesn't make sense at all, and it doesn't matter what other buyers say? I replied that I was going to deduct my money, what do you say? Can we only scold the buyer for scolding us, and can't we scold him? I'm so angry. ”

Wang Hao jumped to his feet in anger and greeted the developer of this software.

Erfei also wanted to get angry, it was really a bit unreasonable, in order to make some money, they actually did this, they also understood, I don't know if the other party was sent by this software to deduct their deposits.

Looking at the chat inside, Chen Mu frowned.

Chen Mu had heard of such a situation before.

There have even been some people who specialize in scolding merchants, those people don't do anything, lie in bed and scold people, and earn 50,000 yuan a month.

In this regard, the platform did not give any explanation, so the reputation of that software became more and more stinky.

In the end, the number of merchants did not decrease, after all, there is only such a platform, and everyone wants to make money, but the reputation of those merchants has plummeted, and there are few people who really make money.

Chen Mu took out his mobile phone and immediately took a picture of the chat.

"Chen Mu, what do you say? Do you want justice for us? ”

Seeing this, Wang Hao and Erfei hurriedly stopped Chen Mu.

"Forget it, Chen Mu, it's just that 1,000 yuan has been deducted, and you don't need to go out."

Chen Mu waved his hand, immediately sent the photo to the old senior, and then dialed her phone.

"Did you see the picture I just sent you?"

The voice was connected instantly, and Chen Mu went straight to the point, not pressing.

"I see it."

The old senior replied.

Chen Mu asked, "Is this your idea?" ”

"This is the idea of the marketing department, I think it is no problem to adopt it, after all, we need to be better than other products, online shopping service is very important, so we implemented this."

Chen Mu talked with the old senior for a long time, and the old senior also chatted with Chen Mu about the innovation project of the platform at this stage.

"It's certainly okay to implement these good services, and it's also a business strategy, but you tell me, can you force the seller's status down to allow customers to have a complete shopping experience?"

Chen Mu asked.

"This and this ......"

For a while, the old senior was speechless for a while, and he couldn't speak.

Of course, he also considered this, but after all, because the merchant had to accept the management, he did not treat the merchant as a human being.

If a good company wants to make money, it must have its own corporate culture, otherwise it will not last long.

What is the corporate culture of the group community is to respect every user and bring them a good experience.

But the squeezing merchants do not give them a little power, and the merchants are also considered users of the platform, just because they have to make money from this, so they have to endure humiliation.

"Yes, Chairman, I see."

The phone fell silent for a long time, and finally held back an apology.

"Immediately set up a regulatory department, big data to investigate those who quarreled, and then manually conduct a management review, evaluate the attitudes and remarks of both parties, and finally how to punish it depends on the situation at the time."

"If there is a problem with the merchant, the fine will be fined, but if someone deliberately provokes and then blackmails the merchant, it must also be dealt with, and the service of customer service will be increased, so that every user can redress grievances and complain."

"In addition, set up a department to recruit people, recruit more people, and more customer service."

This will undoubtedly increase the company's expenses a lot, but the money earned is used to improve itself, so that it will develop better and better and make more money.

Instead of doing that kind of one-shot deal, when the money is made, but everyone is angry.