For public opinion analysts, it is generally recommended to deal with public opinion is not recommended to take delay, but the vast majority of units and individuals will choose to drag, as the saying goes, silence is golden, if you respond rashly, you are often afraid of being slapped in the face, or public opinion is further fermented.

As Ma Xiaoliang, who holds a public opinion analyst certificate, there are often units or friends who come to consult how to deal with negative public opinion, many of which are whether they can delete posts or delete manuscripts, or whether they can find a water army, Ma Xiaoliang often advises the other party to delete posts and delete manuscripts is illegal, but for some particularly good relationships or those that cannot be shirked, they will also provide legal channels to solve the problem privately.

Public opinion analysis is only part of Ma Xiaoliang's work, but it is only a part, not all.

The reason why he is engaged in public opinion analysis, of course, is related to Ma Xiaoliang's work, now business units and individuals are often interested in positive publicity, once they encounter negative events, especially negative public opinion, they are often at a loss, especially in today's rise of mobile Internet short video platforms, often a seemingly inconspicuous little thing will often detonate public opinion, for example, during this May Day holiday, the mother-daughter incident that occurred in a scenic spot in Zhejiang Province is itself a queue at the gate of the scenic spot. In fact, in normal times, this is just a very inconspicuous common trivial matter, but because of the young girl's sentence: "You provoked someone you shouldn't mess with", and the mother next to her viciously threatened with a hideous face: "We are not easy to mess with!" This picture instantly swept the whole network, and it was rumored on the Internet that there were local tyrant netizens who saw unevenness on the road and directly recharged 50,000, and finally succeeded in sending this short video to the hot search, followed by all kinds of spoofs to follow the trend, and merchants made car stickers, T-shirts and various peripherals.

Later, the girl opened Weibo and published her own explanation for the matter, but she was still unforgiven by unforgiving netizens, and there was even an Internet explosion.

However, in response to negative public opinion, Ma Xiaoliang's suggestion is to reply positively and quickly and sincerely, which often wins the sympathy of the public, and may eliminate all hidden dangers, but unfortunately most of them choose to delay, or say that they are silent and do not speak, of course, it is not excluded that there are secrets and backgrounds behind the parties that cannot be said, or it is hoped that with the new hot events, netizens will quickly forget, but this time it has been a month since the Guanzhou shared restaurant, and there is still no reply, and even the platform has begun to delete posts and ban or limit the flow.

Of course, some people will consult Ma Xiaoliang, and Ma Xiaoliang will not reply clearly, after all, he is in Guanzhou City, Jiangnan Province, and there are still many acquaintances in the provincial radio and television.

The answer, of course, is that it doesn't matter at all! You can't do things that offend people, not to mention that you can't get any benefits, it's nothing more than if the other party mentions this matter when you go out to face the customer, Ma Xiaoliang just laughs, people like to say what they say, just don't hear it, but the only thing that is depressing is to experience this incident, maybe the two trump card columns of the Minsheng Channel may be in a slump, and the attraction will be greatly reduced for advertisers in the future.