On Sunday, the promotion day of the Xicheng Department Store, Jiang Xiaoyan, the leader of the short promotion team, was busy dealing with a series of troublesome disputes.

"Xiaoyan, there is a customer over there who came to return it, a tweed jacket I bought the day before yesterday, with a cut on it,

I told her that it wasn't for our short-term group to sell, and asked her to come back tomorrow to change it, but she said it was too much trouble to come all the way."

"Is the opening freshly opened?"

"I just came to you if I wasn't sure, and if I had opened a new one, I would have driven her away."

"I'll take a look."

Jiang Xiaoyan rushed to counter 11 and saw the woman who asked for a return.

She wore a gray cotton jacket, a half-worn green woolen scarf, and black cotton shoes with some fresh mud dots.

Jiang Xiaoyan felt that she should have walked a short way to come, and looking at her anxious expression, this dress should be quite important to her.

"Are you in charge of this little girl?"

The woman in the gray cotton jacket looked at Jiang Xiaoyan and felt that she was too young to have the final say.

Jiang Xiaoyan smiled and said, "Auntie, you can show me the clothes!" By the way, when did you find out that there was a hole? ”

"Look at it, my man came to buy it yesterday, but when he took it home, he found that there was a gap.

The relatives at home are going to have a happy event tomorrow, and he is waiting to wear it, but the old man is embarrassed to come back to change it, saying that he will not return it when he leaves the cabinet, so I said why didn't you see it clearly at that time."

"Really? Then let me help you see, auntie, what is your surname? ”

"Surname Zhou, little girl, take a closer look, my family has all been put in the bag and not taken out, it really wasn't us who broke it"

The woman gave Jiang Xiaoyan a tweed jacket, and kept saying that her own man was not.

Jiang Xiaoyan took the clothes, reached out and took out a magnifying glass from his pocket, and looked carefully at the place where the opening was drawn.

This is still Li Ye's idea for her.

The principle of close-up lenses in later generations is to add a magnifying glass in front of the lens to achieve the purpose of shooting macro.

Although the workmanship of the close-up lens is more exquisite than that of ordinary magnifying glasses, and there will be distortion, aberration, and dispersion when you really take photos with a magnifying glass, but the magnifying glass can fully meet the needs of the fiber shape of the cloth port.

As long as it is selling clothing, there is nothing that does not encounter damage to the goods, but whether it is cut during transportation or after the customer buys it, it is very difficult to distinguish and deal with it.

There is only one for state-owned units, and there is no return when leaving the cabinet, and there is a relationship between returning the return.

However, Li Ye, who once hated some e-commerce companies for not returning goods, asked Pengcheng No. 7 Factory to pay attention to "humanization" and not let customers bear losses across the board.

This puts forward higher requirements for a team leader like Jiang Xiaoyan, because if it is determined that it is not the customer's problem, she needs to sign for confirmation, and she may have to criticize the relevant salesperson in the future.

Why did the defective clothes go to the sales counter?

In short, this work is quite offensive, but it also trains people.

In order to increase her experience, Jiang Xiaoyan once took different discarded fabrics, tore and cut them with various techniques, and observed the subtle differences in them to accumulate experience.

Jiang Xiaoyan carefully looked at the stubble of the clothes in the magnifying glass, and finally made sure that it was not a newly opened opening.

"Aunt Zhou, we can return your clothes to you, but are you sure you want to return it, not change it?"

Aunt Zhou hesitated for a moment and said: "Girl, you are a kind person, I won't hide it from you, I originally wanted to change it, but we bought 55 the day before yesterday, but today we sold it for 44 at a 20% discount, then I must be uncomfortable in my heart, so do you say that it is appropriate to return or change to the appropriate?" ”

Jiang Xiaoyan smiled and said: "Auntie, you have misunderstood, our promotion today is five pieces and eight percent off, and if you buy one piece, it will still be the original price.

You'll have to scrape together five items to enjoy the price of $44. Then do you see whether to return or change? ”

"Girl, I understand when you say that, isn't this the difference between retail sales and Bao Yuan'er? Then I'll change it. ”

"Then I'll give you another one."

"Then thank you so much, girl, I heard that your service attitude here is different, but I didn't expect it to be true!"

Aunt Zhou left happily with the new Nizi coat, Jiang Xiaoyan took out the return voucher of the goods, signed her name on it, and then gave it to the counter sales.

The sales whispered to Jiang Xiaoyan: "Xiaoyan, that dress was not sold by our short department, you just changed it, and I went back to ask from the daily department, but I didn't want to find you." ”

Jiang Xiaoyan put the cap of the pen, put it in the pocket of her chest, and said: "It's okay, just let them come to me, it's right to do things and not people, if you are wrong, you have to admit it, and if you admit it, you have to be punished." ”

The salesman gave a thumbs up: "Okay, Xiaoyan, you are domineering enough, serve!" ”

After being the leader of the group for a few months, Jiang Xiaoyan has sharpened her courage to take responsibility, as long as it makes sense, she is not afraid of offending people.

A good man can earn a good reputation for being kind-hearted, but it is difficult to be on his own.

。。。。。。

Everything that happened on Jiang Xiaoyan's side was seen by Tian Hongshan, who was squatting at the corner of the stairs on the third floor.

Since Pengcheng No. 7 Factory entered the Xicheng Department Store, Tian Hongshan has such a habit.

Whether it is a promotional day or a normal working day, he will go to this position as long as he is free to observe the business process of Pengcheng No. 7 Factory and compare it with Xicheng Department Store.

Of course, he is very free and free now.

As a result, the more Tian Hongshan compared, the more frustrated and contrasted he became, and the more he felt that he was so reckless and reckless that he imitated Pengcheng No. 7 Factory directly in Xicheng Department Store.

[This is not a business gap at all, this is an institutional gap. 】

A group of students who are still in school, as well as aunts who "do odd jobs", are "on an equal footing" with regular employees, can you do this?

Do temporary workers in the unit dare to speak loudly in front of regular workers?

What's even more outrageous is that these "leaders" of short-term work turned out to be a female baby in her early twenties.

This is something that I can't think of in my own unit, it's not a joke to talk about seniority, what does that girl have to do with you? What is she capable of? Is the job good?

It's good if it really has a relationship, I'm afraid that it's really capable but it doesn't matter, do you know that spitting stars can drown people?

Besides, there are rewards and punishments, and it can't be implemented in the unit at all, because it won't take long for you to find out that there are always a few people who get bonuses, and those who are fined are always those "unlucky ghosts".

"Well, I'm the unlucky one!"

Tian Hongshan took out a cigarette and spit out large clouds of smoke, as if he wanted to cover the bitterness on his face.

Last winter, Tian Hongshan decisively closed the door and locked the door at the promotion site of the Xicheng Department Store, and returned and changed the clothes of the impulsive customers on the spot, nipped the looting phenomenon that was about to happen in the bud.

But the subsequent collective returns, as well as a series of sequelae, made him responsible.

"Who gave you the right to return four of the five bundled items? You are responsible for the loss of profits. ”

"With so many clothes, goods, and such a huge loss, you, the person in charge, have an unshirkable responsibility."

"Section Chief Tian, why didn't you pay the overtime pay that you told us at the beginning? If we don't send it again, we'll go to your house for dinner. ”

"Heh~"

Obviously, after that chaotic promotion, Tian Hongshan was no longer Section Chief Tian, but all the cause and effect were still buckled on his head and couldn't be abandoned.

Department stores are not stalls, they are all clothes handed over to customers by salespeople from the shelves, how can there be a lack of them?

Where's the less? Rely on me?

Just one day's overtime pay, can't afford to eat if you don't make it difficult?

The wall is down, and everyone pushes it!

Besides, it's not that the unit has run out of money to pay bonuses recently, and the finance department is not short of money.

After the failure of Tian Hongshan's innovation, Pengcheng No. 7 Factory quickly negotiated with Xicheng Department Store to settle in the conditions, and the latter can get a large profit every month.

At this time, there are many people who say strange things, he Tian Hongshan is not a person who is not a person, and he does not do a good deal that is ready-made, so he has to toss it himself, and he deserves it.

But Tian Hongshan didn't think so, after he carefully observed Jiang Xiaoyan and the others for a month, he seemed to see a tiger cub, stupid and cute, and he had faintly revealed the domineering spirit of the king.

When it grows up smoothly and grows into adulthood, when the tiger roars in the mountains and forests, how much stronger can the bloated Xicheng Department Store be stronger than rabbits and pheasants?

"Lao Tian, Lao Tian!"

A colleague hurriedly walked over: "I knew you were here, go quickly, the section chief is looking for you!" ”

"Oh, wait until I'm done with this cigarette."

"You still smoke. Forget it, it's up to you! ”

The colleague sighed and left directly, Tian Hongshan took a small sip of the cigarette in his hand, and then stood up and walked slowly to the supply and marketing department.

In the past, he was the head of the supply and marketing section, and after the failure of the promotion and innovation, he temporarily handed over the work to others, and then settled down to "learn and summarize experience".

A lot of old people, I learn to knit, what do I love.

In the past two months, Tian Hongshan has basically been rotten in the unit, and the new section chief is not as old as him! I hate each other, so I just don't care about anyone.

But today he suddenly called him, estimating that the wind he heard a few days ago was about to come true.

Tian Hongshan entered the supply and marketing department, and several colleagues looked up at him, and then lowered their heads one after another, and no one greeted him.

This made Tian Hongshan feel quite uncomfortable, thinking about it a month ago, he was still the boss of this office, but now he ended up ignoring it.

"Lao Tian is here, sit down!"

Tian Hongshan's successor was very enthusiastic, beckoned him to sit down, and then didn't say anything nonsense, and went straight to the point.

"Lao Tian, do you know the local product acquisition point in Yanqing in the north?"

"I know," Tian Hongshan said expressionlessly: "I still contacted and established the acquisition point." ”

"That's right, the unit also considered that you are more familiar with the local situation, and decided to send you over there to take over Ren Daping's work, you go to the personnel department and the labor department as soon as possible to go through the procedures, Yanqing has a subsidy over there, and you will get an extra six yuan and five yuan a month!"

"Six pieces of five, it's really a lot of miles."

“.”

Tian Hongshan hooked the corners of his mouth and laughed mockingly.

Yanqing is more than 100 miles away from the capital, and it is also separated by a mountain, compared with Sijiu City, it belongs to the authentic countryside.

And that Ren Daping was also assigned there after taking responsibility, and the person who stepped on Ren Daping's foot at that time was Tian Hongshan.

Isn't it ironic?

Thirty years in Hedong and thirty years in Hexi, people are going to raise their eyebrows.

But Tian Hongshan didn't care, but suddenly asked: "Section Chief Zhao, when will your nephew get married!" ”

"What?"

"Isn't your nephew going to marry Ren Daping's daughter?"

“.”

"Hehe~"

Tian Hongshan laughed twice, turned around and walked out of the office.

He is already forty-three this year, if he goes to Yanqing's side for a few more years, he will be able to pass plainly in this life, saving a subsidy of six yuan and five yuan a month, and maybe he can buy a color TV series.

But willingly?

Tian Hongshan asked himself, and unconsciously walked to the door of the personnel department, but the moment he raised his hand and knocked on the door, a crazy thought slipped through his mind.

A second later, Tian Hongshan turned to leave, walking faster and faster.

He squeezed into the promotion site of Pengcheng No. 7 Factory, and finally found Jiang Xiaoyan in the crowd.

After so many days of observation, he knew that the student of this aviation academy and that Manager Jin were fellow countrymen and could talk.

"Team Leader Jiang, I'm bothering you with something, can you help me contact your Manager Jin, I have something to discuss with him."

"Wait a minute."

Jiang Xiaoyan finished dealing with the matter at hand first, then took out his notebook, turned to one of the pages and tore it off directly.

"You can call, or go directly to this address."

Tian Hongshan was stunned for a moment and took the piece of paper, looked at the phone number and address on it, and couldn't help asking, "You wrote it for me in advance?" ”

Jiang Xiaoyan said with a smile: "Our boss said that if you are a person who is not willing to be ordinary, then you will definitely come to us." ”

(End of chapter)