Chapter 22: Point to Point
"Before processing the customer's repair order, I also did a popular science experiment with everyone to see if the camera's coms are really so fragile."
Kangchi did not rush to repair the camera, but first took out a lens of Daqin Optics, and then used a knife to cut a piece of plastic from the lens.
Then, he took out a good camera, opened its shutter curtain, and put the plastic piece cut from the lens body directly into the camera's coms without the lens attached.
"Okay, now that the plastic has been placed on the coms, I will directly turn on the camera and record a video for a long time to keep the camera running under high load, and see if the plastic attached to the coms will really cause damage to the coms."
This experiment is very simple.
Instead of waiting for the results of the experiment to come out, Shuichi Sakata also knew that COMS would definitely not be broken.
Although this thing is delicate and valuable, it is actually not that fragile.
As long as you don't focus it with super light for a long time, or scratch it with something to cause physical damage, there is usually no problem.
"This ...... What if the coms are not broken? ”
Bian Dongjie began to be a little anxious.
"What's the panic? Even if he doesn't break it, we're bad anyway. In the face of so many real cases, what can he clarify with a non-rigorous experiment? ”
"That's right."
Bian Dongjie put his mind at ease and continued to watch with Shuichi Sakata.
While the experiment is being carried out, Kangchi in the live broadcast room is also carrying out camera maintenance.
"Well, this camera and lens were sent by the user together, and when we repair the camera, we will check the lens first."
Kangchi's fingers nimbly disassembled the lens, then carefully searched for the so-called falling plastic shavings, but found only one noticeable gap.
So he directly magnified it with a magnifying glass and showed it to the audience at the same time: "You can see that the surface of this notch is very smooth, not at all like it falls off naturally, and I even suspect that it was cut directly by some sharp weapon, but I can't define it until there is no evidence." ”
"In addition, the COMS of this camera is indeed damaged, and the wound is a bit like it was scratched by a sharp weapon, although I have reason to suspect that this camera and lens are damaged by human causes, but it doesn't matter, our Daqin Optics is supposed to give benefits to the user, and still help this user repair the machine for free!"
“??!”
Seeing this, Shuichi Sakata was a little confused.
How is this different from the script he had in mind?
You obviously found that something was wrong, how can you fix it?
Shouldn't you fight on the basis of reason, and don't repair the last one?
If Kangchi does this, Shuichi Sakata will be very hype,
What Daqin Optics refuses to admit that it is its own product problem, deliberately shirks the responsibility to users, and shows its ugly face and other topics......
It's so easy for the masses to stir up emotions!
No, you don't need money to help people repair machines?
Sakata Xiu kept staring at Kang Chi in the picture, unable to figure out what kind of medicine he was selling in his gourd.
Camera maintenance is actually a time-consuming and quite boring thing, so most people in the live broadcast room can't actually watch the whole process, many people just came to see the opening, and after Kangchi really repaired it, he felt too bored and left, and then came back occasionally to take a look.
In one night, Kangchi was stunned and repaired five cameras.
It's also thanks to Shuichi Sakata and Bian Dongjie that they watched the whole process.
"Well, that's all for tonight, and we'll check this camera COMS that has been shooting videos for the last time before the next broadcast, to see if it's broken."
Kangchi directly mounted the lens and tested it for the audience, and found that even if the camera recorded four hours of video with plastic chips attached to it, there was no damage to the COMS.
"Of course, this experiment is not very rigorous, which can only show that coms are not as fragile as everyone thinks, whether it is our product problem, it remains to be further verified, thank you for coming to the live broadcast room, tomorrow morning at eight o'clock, I will continue to broadcast after-sales maintenance."
“……”
That's gone?
What kind of medicine is he selling in his gourd?
Sakata Shuichi was tired and accompanied Kangchi until twelve o'clock, but he didn't expect this result to come.
From beginning to end, Kangchi's investigation of the cause of the damage to the camera was point-to-point, and he did not look like he was in a hurry to get to the bottom of the problem and wash away his grievances.
The next day,
Day 3......
In the next few days, Kangchi insisted on repairing the camera in the live broadcast room, which made people feel that Daqin Optics seemed to have tacitly acquiesced that their products had design flaws.
But regardless of whether it is really defective or not, people's attitude is at least good, very trustworthy, generous and serious to repair the machine.
"What's going on? This is already the fifty-sixth unit, didn't I let you strictly control our COMS parts? Where did he get so many coms? ”
Shuichi Sakata, who has been paying attention to this matter, finally couldn't help but call Bian Dongjie to the office that day.
He didn't believe that Kangchi was really wronged, and bought parts from them at a high price.
"I don't know," Bian Dongjie also expressed his doubts, "Since we increased the price of COMS parts by five times, basically no retail investors have bought them." ”
The price of a COMS can buy a camera directly,
Only fools buy it!
Shuichi Sakata was obviously not satisfied with this answer, and snorted coldly in displeasure: "Then how do you explain this situation?" ”
"I ......"
Bian Dongjie didn't know how to explain, and his forehead was about to sweat.
"Wait!" Suddenly, he seemed to think of something, and hurriedly said: "I'm going to check the COMS orders for the last month!" ”
With that, he immediately ran out.
After about ten minutes, he took a stack of materials and rushed in: "Found it!" On December 1st, a customer in Dongyang City placed an order for a full 200 comms! ”
"200 pieces!?"
This number is obviously too abnormal.
COMS is not a vulnerable part, under normal circumstances, the repair shop has a lot of tuning, directly tuning 200?
Their official after-sales points may not be so many!
"This is the first three days before we raise the price of coms," Bian Dongjie said with some confusion, "Did they expect that we would make a fuss about coms?" ”
Shuichi Sakata also showed a hesitant expression,
After pondering for a moment, he frowned and analyzed: "It shouldn't be, their current performance is not like they expected it in advance......"
"And even if it was expected? Did he think two hundred coms would solve the problem? ”
"We can send him 300, 400, or even 1,000! It depends on whether we have more machines or more comms, and once he runs out of 200 comms, I want to see if he has the money to buy our coms! ”