As soon as they entered the lobby, the two were attracted by the sound of a heated quarrel at the front desk check-in.

"Why don't you have a house? I booked half a month in advance! A young man about 175 tall, wearing a floral shirt and blue jeans, was ranting loudly at the front desk attendant.

Not far behind him, a beautiful young woman about the same age as him was sitting on the leather sofa in the lobby, looking at the front desk and sneering slightly.

"I'm sorry, Mr. Chen. The system originally assigned you a room, but this afternoon suddenly the water pipe burst, and our other rooms are full, so we can only find you this hotel of the same brand in another part of the city. ”

The receptionist at the front desk looked a few years older than the young man surnamed Chen, and this situation seemed to be commonplace.

No matter how angry the young man surnamed Chen was, he insisted that there was no other solution under the premise of being very polite and smiling.

As soon as Han Xueqing entered the door, the young woman who was originally on the sofa had nothing to do with herself, was immediately attracted by her top-notch appearance!

After she saw Han Xueqing's appearance, she was stunned for a moment, then her brows furrowed slightly, and a moment of jealousy and anger flashed in her expression.

Then his eyes turned to Ye Mo's face, and then he was a little helplessly relieved, flattened his mouth slightly, snorted softly, and turned his head to look at the scenery outside the window on the other side.

At this time, the young man surnamed Chen, who was still entangled with the receptionist at the front desk, was still focused on having no room to live here tonight.

Completely unacceptable, he continued to yell: "The place you are talking about is a full twenty kilometers from here! And it's still a suburb, when I first booked a room, the price was hundreds cheaper than here! ”

"I'm sorry, Mr. Chen." The receptionist at the front desk remained polite: "We can refund you the full amount of the difference between the room rate when you book here and that place, and give you two days of standard breakfast for free, do you think it's okay?" ”

Ye Mo saw that the man was emotional, so he asked Han Xueqing to sit on the sofa in the lobby first and look at the backpack for the two of them, and then asked her for her ID card, and he went to the front desk to check in, so as not to dispute the position of the front desk too much and accidentally hurt Han Xueqing.

The man surnamed Chen was still very dissatisfied with the receptionist's reply, and he immediately refused: "Are you kidding? You think I don't understand? In this case, the minimum refund is one to three, and you want to send me away for breakfast in two days? No way! ”

At this time, when he saw Ye Mo coming over, he took the initiative to ask without seeing it: "I said brother, when did you book a room?" ”

Ye Mo, who only booked a room one day in advance, didn't want to make a fuss after listening to the dispute between him and the hotel receptionist.

So he responded vaguely: "It's a long time in advance." ”

Then he handed the ID cards of him and Han Xueqing to the receptionist and said, "Excuse me, help me check in." ”

After the receptionist got his ID card, he used his identity information to find a room for Ye Mo and Han Xueqing.

sighed softly, and quickly smiled at Ye Mo and said, "I'm sorry sir, the two double rooms booked by you and Ms. Han are being actively repaired because one of the water pipes has been ruptured, so we can only check in one for you temporarily tonight." ”

Before Ye Mo was surprised to defend his rights, the man surnamed Chen who was standing beside him suddenly became even more angry!

"What kind of hotel are yours? Isn't it a four-star standard? Why is the water pipe in the room I booked broken, and the water pipe in the room he booked also burst? ”

"If a ruptured water pipe in one room is an accident, what does it mean to have multiple water pipes ruptured?"

"No, you can take us to the two broken rooms we booked, if there is no such room, I will call the police now and say that your hotel is cheating consumers!"

Generally, when encountering this situation, Ye Mo knows that he should first find the platform for booking to help communicate with the store, and if it is really impossible to solve it, he must call the consumer complaint hotline.

However, when he heard the man surnamed Chen say this, he knew that he had not received a satisfactory answer from the first two methods, so he took out his mobile phone and threatened to call the police.

It's just this kind of thing, even if the police from the tube piece come, at most it is to help mediate.

Ye Mo also knew very well that the man surnamed Chen was going to take him to see the "Water Pipe Cracked House", which also meant that there were many people with great strength.

Considering that it was already very late, it was not safe to let Han Xueqing wait for him alone in the hotel lobby.

So Ye Mo first asked the receptionist at the front desk to check in with Han Xueqing's ID card for a big bed room that he could have.

Then he told the man surnamed Chen that after he had set up his companions and things first, he would immediately come down with him to verify whether the "water pipe ruptured house" really existed.

The two took their backpacks and came to the elevator room, and after entering the elevator, after Ye Mo pressed the tenth floor, Han Xueqing said to him: "Do you think that the hotel has no room really because the water pipe in the room is broken?" ”

"It's not impossible." Ye Mo first admitted it from the point of view of probability, and then said in complete disbelief: "But if there are two rooms in a row, this is the case, unless the entire pipeline is completely broken!" ”

The tenth floor soon arrived, the two of them walked out of the elevator, Ye Mo looked for the way in front, and soon found room 1011 and opened the door with the room card.

After putting the backpack away, Ye Mo instructed Han Xueqing: "Okay, you are tired after a few hours in the car, you can rest first, and I will go to the first floor to see how my room is with my buddies." ”

The implication is that this room that has been confirmed to be able to live will be used by Han Xueqing first.

Han Xueqing felt warm in her heart, and couldn't help but care about Ye Mo before leaving: "Be careful in everything, that man doesn't seem to be easy to talk to, and if there is something, call in time." ”

"It's okay, don't worry!" After Ye Mo left, he closed the door with his backhand, exhaled lightly, re-entered the elevator, and pressed the button to go to the first floor.

In fact, for reasons like the hotel front desk, Ye Mo has read some relevant information on the Internet before.

Usually every May Day and November tourist peak, most hotels will adopt some completely different strategies from their usual operations.

First of all, for the days when there is a peak number of people, we will sell some rooms at about twice the usual price, and then gradually increase the booking price according to the gradual reduction of the remaining rooms.

This is the reason why the man surnamed Chen booked a room half a month in advance, which is much cheaper than the current price of the hotel.

However, in order to pursue higher profits during the golden period of tourism, some hotels will try their best to persuade tourists who have booked at a low price to check out after selling all the rooms for various reasons.

Or, as the receptionist did before, divert customers to other stores that are further away from the city center or tourist areas, thereby increasing the high margins of the "core revenue generating stores".