Chapter 262: Something Goes Wrong
Time flickered, and the seven-day National Day holiday ended like this, it seemed to be very fast, and it seemed to be quite a long time.
But these seven days off are quite happy for me, after all, it has been a long time since the family has been in order.
The holidays are over, and it's back to busy work.
The company has just completed the internal rectification, and all the previous ten departments have been integrated, and now only six departments remain.
It is true that there has been a lot of opposition during this time, but there are also many supporters, and no matter how many voices there are, the reform of the corporate system must be experienced.
However, I haven't started a new project yet, so I temporarily asked Li Gong to lead a project team to take over the two old products that had not been completed before, and first run in with the engineers below to prepare for the new projects in the future.
The battery that was sold in the early stage finally had a big problem.
That afternoon, when I was discussing my next step with Liang Bo, I suddenly received a call from Li Gong.
On the phone, Li Gong hurriedly reported to me about the general process of the incident.
When a hotel employee was using a robot vacuum cleaner produced by our company, the battery caught fire due to a short circuit, and the machine was not only scrapped, but also almost caught fire.
Although the casualties and huge property damage were not completed, the accident was indeed caused by the product itself after testing.
Now the hotel asks our company to give an explanation and bear the loss.
When I learned about this situation, I felt helpless, but I had to accept this fact.
I called Li Gong to the office to learn more about the situation.
When Li Gong came over, his expression was extremely serious.
"Mr. Gao, this time it's bigger, if we sign a quality agreement with the hotel over there, we will have a big deal this time!"
Maybe he was in a hurry when he came over, and he was still a little out of breath when he spoke.
Although I was in a hurry, I have to calm myself down as the general manager of the company now, and being in a hurry will not solve the problem.
I lit a cigarette and asked Li Gong, "Are you sure it's a problem with the battery?" ”
"Sure, I went to the scene on purpose, and the batteries of that batch of products were all problematic."
I nodded and said in a deep voice, "What is the appeal of the hotel?" ”
"Their manager is still very reasonable, just need us to replace the batteries of all products, and then compensate for some necessary losses...... But I estimated that even then, we would have to pay at least more than one million. You see, how to deal with this"
I pinched the cigarette butt, frowned, and thought quickly.
After a while, I decisively said to Li Gong: "Li Gong, this matter is indeed our responsibility, you first help the hotel deal with the battery replacement, and I will talk about compensation." ”
"Okay, but ......" he paused with a serious expression, as if there was something unspeakable.
I motioned to him, "Li Gong, if you have anything, just say it directly." ”
He nodded and said to me in a deep voice: "Mr. Gao, do we want to count those products that have been sold and have battery problems?" ”
This is a matter of statistics, but this is a very troublesome matter, you need to check the previous orders, and then check the previous contract with the battery factory little by little.
It is very time-consuming to check this batch of products, and if such a large-scale replacement is carried out, it will inevitably lead to customer dissatisfaction, and we will be sued.
This is not a trivial matter, so I can understand Li Gong's desire to speak again.
I'm also annoyed, but I can't monetize myself, what can I do?
But this is not a way to dodge, and one day it will be like the hotel where the accident occurred, and then it will be even more tricky.
After thinking about it for a while, I finally said to Li Gong: "Li Gong, do you estimate, if all those problematic products are recalled and reworked, how much work will be done?" ”
Li Gong pondered for a moment and said: "It's hard to say, I don't know how many problematic products there are now, but if Mr. Gao orders you to be recalled for rework, I can guarantee you that it will be completed overtime." ”
What I wanted was his words, I nodded heavily and said, "Okay, then I've worked hard for you, Li Gong." ”
"It's okay, Mr. Gao, your pressure is much greater than mine, I can help you share a little bit."
I am still moved in my heart, there are so many people in the company who are willing to follow me Gao Chang and work hard.
After sending Li Gong away, I called Mr. Wang from the legal department to the office.
"Lawyer Wang, Mr. Ye has already been sentenced, right?" When he came in, I poured him a cup of tea and asked casually.
"Sentenced," Lawyer Wang took a sip of tea from his teacup and said lightly, "Sentenced to four years." ”
My heart sank, and although I had been mentally prepared for a long time, when I heard the news, it was inevitably a little difficult to accept.
After a moment of silence, I asked again, "Have you found some problems now?" ”
Lawyer Wang shook his head and sighed: "I have been investigating this matter for a while, and I don't have any clue, I think maybe I have to go to a foreign supplier to find out, maybe there will be some breakthroughs." ”
I nodded and said, "Have you figured out when you're going?" ”
"Just recently, take care of the matter at hand and go."
"Okay, you can arrange it."
I nodded, and then said to him: "By the way, Lawyer Wang, let me ask you something, we have a batch of product batteries that do not meet the requirements before, but they have been sold, and now there are customers who have found the problem and asked us to compensate for the loss...... What do you think about this? ”
Lawyer Wang didn't seem surprised, he sighed lightly and said: "Mr. Gao, to be honest, I know that this matter will come sooner or later, I mentioned it to Mr. Ye at the meeting, and he didn't give me feedback......
As he spoke, he paused, and then said with a straight face: "Mr. Gao, this matter is our responsibility, we have to admit it, otherwise it will be bad if the matter becomes big...... On the compensation side, I went to find the previous contract with the battery factory, and they should be responsible for this compensation. ”
That's right, Lawyer Wang really reminded me when he said that.
In this case, we are actually the victims, and the battery factory should be responsible for this compensation.
Hearing the news, I immediately breathed a sigh of relief and smiled: "Okay, then Lawyer Wang has made a trip." ”
Lawyer Wang shook his head and said: "But Mr. Gao, you have to hand over the accurate order information to me, and we didn't settle accounts with them at that time, which doesn't mean that this matter will not be investigated." ”
I appreciate Mr. Wang's character, which is a typical person who doesn't talk much.
But in any case, this incident can be regarded as a lesson for me to learn from the past, and I can't do anything without a conscience.
Before I got off work, I received a call from Xiaohai and asked Xiyue if the Paramela was selling.
I knew Xiyue's attitude, so I didn't call her separately to ask, so I answered for her.
Xiaohai sent me a location, let us drive the car directly to his location, he is waiting for us here.
I backhanded this location to Xiyue, and then told her to drive here now and sign the contract today.
Xiyue asked me to go with her, so I had to tell her that I would take the car over now, and we would meet up there.