This year, the statistical work of the supervision engineer's performance is nearly a week slower than last year.

Because there are too many people signing up for classes this year!

Last year, there were only two face-to-face crash classes, and the total number of students was less than 450, including the 10 people in the question class.

This year, the online school is open to the whole country, and the classes are also diversified, covering four offline and online classes, with more than 15,000 online school orders and 600 face-to-face sprint classes.

As of the end of July, according to the statistics of the online school, the number of applicants for the general intensive class this year was 11,700, accounting for 75% of the total number, and the pass rate was about 8%, that is, 936 people.

The reason why "appointment" is used is mainly because a large number of people can't be contacted, or they also change their mobile phone numbers after changing construction sites, or they are engaged in infrastructure construction in a deep mountain and old forest, and there are no conditions for Internet access......

The 3,300 people who applied for the high-efficiency class have only contacted seventy percent of the people for the time being, of which 550 people have successfully cleared the customs, with a pass rate of 16.7%.

In other words, accompanied by Wang Li and other class teachers who urge them to study and check in every day, they have basically mastered the ways and means of learning, and they are very satisfied with the quality of the courses and teaching services of the online school.

If the pass rate of the efficient class is satisfactory, the 318 people in the Supreme Worry-free class say that 5880 yuan is too worth it!

Led by four lecturers including Zhang Yi and Xu Ying, the worry-free class directly established its "true fragrance" status with a high pass rate of 65%! (There are only 660 orders for the carefree class.) )

In contrast, the face-to-face sprint class at the price of 6,000 yuan only passed 318 people this year, and the pass rate reached 53%, which was a little less satisfactory.

When this set of data was published on the official website, many people said they were very confused.

In particular, a few candidates who have applied for the face-to-face crash course and have not yet cleared the customs feel particularly unbalanced.

They either went to the official website to leave a message and complained, or called the online school to complain.

"Why do I spend more money than them, I haven't passed the exam yet!"

After receiving the call, Wang Li patiently explained: "Hello sir, what needs to be explained here, first of all, the worry-free class is an online class, and the students who passed the exam have carefully completed the preparation plan we have formulated, and they have spent a lot of time in learning. ”

"And the students who participate in the face-to-face class, everyone's foundation is different, according to our understanding, some students have not even read the book, so they come to listen to the sprint class, counting on the last temporary cramming, to be honest, it's a bit unrealistic, you say?"

When the student heard this, he immediately stopped complaining, he is the kind of person who usually doesn't read much, and expects to go ashore after listening to the four-day sprint class.

"Are you there, sir? Please provide us with your name and contact information, as well as the results of each subject this year, and we will make a free preparation plan for you next year based on your results. ”

Under Wang Li's patient explanation, the student sighed and said, "No need, the construction site is too busy this year, I'll read the book honestly next year." ”

This kind of student is quite reasonable, but when he encounters some unreasonable, he can be angry to death.

"I suspect that your online school is a cheater, I am a face-to-face second class, there is only one lecture by Zhang Yi in the whole process, he is tired of coping on the last day, I didn't pass the third control difference of 6 points this year, and the online school must refund me part of the fee!"

"Hello this student, first of all, congratulations on passing the three exams, as for your three control difference of 6 points, we express great regret, but according to the training contract we signed, we are a face-to-face training class, not a 'package class', so your request for a refund does not meet the requirements of the contract......"

Wang Li bit her lip and explained very politely.

As a result, the student couldn't listen at all because of the difference of 6 points.

"I don't care, you give me at least 1500 back, I heard them say that the three controls mentioned by Teacher Xu Ying are a hundred times stronger than Zhang Yi! The three controls of the other two classes are all taught by Teacher Xu Ying, and everyone has passed the test, why is Zhang Yi in our second class! ”

"This student, can you provide your name and contact information, and we will have a class teacher contact you later to plan for next year's exam preparation plan for free."

Wang Li felt that this was not the solution, and immediately transferred to the after-sales process.

When Lulu came back to work, she focused on strengthening the after-sales department of the online school, and cultivated several girls who were super resistant to pressure at heart, specializing in dealing with such extremely difficult people.

"What do you want my name and contact information for? I'm telling you, don't play this game with me! This guy danced and chirped: "Don't refund the money, okay, I'll go to the online school message area to post a post so that everyone can see your attitude!" ”

Listening to the busy sound, Wang Li put down the phone and slammed the table twice.

"What's wrong with Sister Li?" Someone asked.

"There's a guy who has a difference of 6 points in three controls, let's give him a thousand and a half!" Wang Li said angrily.

"And this kind of person??"

"This guy is too tasteless, the exam is not certain, how can there be a 100% guaranteed class!"

While everyone was chattering and complaining, someone shouted.

"Look, that guy really went to the comment area to post, oops, there are other people who help him like the post!"

Wang Li hurriedly opened the message area on the official website, good guy, in such a short period of time, many people have already left messages.

"I am also a face-to-face second class, and I have not taken the third control test, I feel that the landlord is right, Teacher Xu Ying is a hundred times stronger than Zhang Yi!"

"Agree, Teacher Xu has a beautiful voice and a good voice, and I won't fall asleep during her three-control class!"

"Upstairs, how many points do you have for your three controls? I'll talk about mine first, on Mr. Zhang's three controls, only 130 points, I compared Mr. Xu's trial class, I feel that Mr. Zhang's lecture is too broad, not as careful as Mr. Xu's, if I listen to Mr. Xu Ying's course that day, I estimate that I can score more than 140 points! ”

"Upstairs pull hatred, right, 96 points pass, what are you doing with so many points!"

"I suspect that the upstairs upstairs is pretending, I listened to Mr. Zhang Yi's three-control class, and I only scored 125 points, what a shame!"

Seeing that the good building was crooked like this, the landlord immediately jumped out to correct it.

"Don't pretend anymore, you guys who have taken the test, we're talking about getting your money back!"

"Yes, return the money, you have to return the money!"

"Yes, the second class didn't pass the test, let's go ask for an explanation!"

"Assemble, count me in, you have to give an explanation!"

"Spend the same money, don't enjoy the same teaching quality, who will pay if the online school doesn't pay?"

The number of people who signed up to discuss the explanation is increasing, even exceeding more than 300 people.

Moreover, on the side of the online school, I receive nearly thirty or forty complaint calls every day.

These people claimed to be students of the second class of face-to-face teaching, because Zhang Yi replaced Xu Ying in class, so they did not take the three-control subject.

When Ning Suian asked them to leave their contact information, the gang began to hesitate and refused to provide contact information for various reasons.

For a while, Zhang Yi became the target of public criticism, and was attacked by this group of people who had not taken the test.

"These guys are too much!" Ning Suian said angrily: "I think they are here to spread rumors!" ”

Wang Li also nodded and said: "Yes, I carefully checked the pass rate of the second class of face-to-face teaching, and found that the pass rate of the second class is the highest, and the high scores of the three controls are concentrated in the second class." ”

"Is it possible that a peer is making trouble?" Some people questioned it.

Ning Sui'an said: "Do you still need to ask, this kind of thing is not far from ten, it is definitely because others see that we have a high pass rate and are blushing to do things." ”

"That'...... What if they do come to the company? ”

Wang Li said with a smile: "We have signed a contract, face-to-face classes do not necessarily guarantee a 100% pass rate, and we have been informed before signing the contract, even if they come to make trouble and return the money, there is nothing we can do." ”

At the same time, Yu Shuang also fed back the news to Zhang Yi in a timely manner.

Zhang Yi and Shen Ye were on their way to the Qinghe Pipeline Sewage Cleanup Project.

After hearing it, he said lightly: "I know, if they concentrate on making trouble, just call the police directly." ”

"If you call the police, won't it have a good impact?" Yu Shuang was a little worried.

Zhang Yi said with a smile: "Call the police first, and leave the rest to the legal department to deal with, they are more professional than us in this kind of matter." ”

"Is it really okay?" Yu Shuang is still not at ease.

Zhang Yi sighed and said, "What are you afraid of, I will be responsible for the problem." ”

"Okay, I know how to do it." Yu Shuang nodded.

She still has less experience in this regard, otherwise she wouldn't have asked Zhang Yi for advice.

"One more thing, Teacher Xu Ying......"

"What's wrong with her?" Zhang Yi frowned.

Yu Shuang said: "The message area on the official website is full of posts scolding you, and she was very unhappy when she saw it, saying that if it wasn't for her absence from class, you wouldn't have been scolded." ”

"Hey......" Zhang Yi sighed and said, "Anyway, you know I'm not good at comforting people." ”

Yu Shuang empathizes with him, comforting people for this kind of thing, and he really can't count on him.

If you ask him to persuade people, he can even operate in the opposite direction, and sometimes he can be half angry.

After pondering for a while, Yu Shuang said: "We persuade and persuade, but I feel that if you come forward in person, the effect will be better." ”

"Are you sure?" Zhang Yi was skeptical.

Yu Shuang said: "Let's persuade first, see the effect, and then you can come forward." ”

"Good! Try not to count on me! Zhang Yi said.

After hanging up the phone, Yu Shuang rubbed his eyebrows with a headache and got up to find Lulu.

"Do you have time now? I have a matter for you to work with. ”

Lulu is teaching her sister how to operate the back office of the online store.

Seeing Yu Shuang's sad expression, he hurriedly nodded and said, "Let's go, go to your office." ”

After listening to Yu Shuang's story, Lulu thought a little, "I have followed up on this matter, but I just learned about Mr. Xu's situation, I think, let's try it first, it just so happens that today is the weekend, you can ask her out for dinner." ”

"Good!" Yu Shuang is also a man of action, and immediately called Xu Ying. (End of chapter)