Chapter 177 Resolved
In the afternoon, a guest said that as long as a pump of vanilla-flavored syrup, Chen Mingsheng absentmindedly made a normal three pumps, this customer obviously comes often, often drinks coffee here, after tasting it, immediately put the cup in front of Chen Mingsheng, knocked on the front desk table and said: "That little brother, you made me wrong, I only need a pump of syrup, you made it too sweet." ”
Chen Mingsheng heard the sound and walked over, he had forgotten how many pumps of syrup he had put in, looked down at the label paper on the cup, and saw that it was marked with a pump of syrup, so he poured the wrong cup of coffee and made a new one for him.
When the coffee was placed at the front desk, the customer took a sip on the spot and immediately frowned: "Why is it hazelnut flavored, did you put the syrup wrong!" ”
Chen Mingsheng, who was completely close to Jiang Nian here, but did not get what he wanted, was already in a depressed mood, and made two mistakes in making a cup of coffee, and the customer was obviously a little unhappy, and his unhappy mood was aroused all of a sudden, and he didn't care about the customer who was purely looking for trouble in his opinion, so he turned around and left.
Seeing Chen Mingsheng's attitude, the customer was angry, and put the coffee on the front desk, and a few drops of warm coffee liquid splashed out, and Mo San, who was frightened on the side, was full of panic, and unfortunately was splashed with a drop on the back of his hand.
She didn't have time to wipe it, so she hurriedly glanced at Chen Mingsheng who entered the back room, and walked up to the angry customer with an apologetic face and explained: "This young lady, I'm sorry, that little brother has a personal matter today, and his mood is fluctuating, so this kind of low-level problem will appear again and again, I will redo it for you immediately!" ”
"I'm here to buy service! Do you employees have to take their temper out on customers when they are in a bad mood? I don't want this coffee either, I see that you don't need old customers when your cloudy bookstore market is bigger! There were a lot of messes and people before, and you didn't rush it, but now it's up to the customers! Look at what you're used to! The customer was so angry that his face was flushed, he raised his mobile phone and clicked on the route, and the camera went straight to Mo Sangdao: "Everyone, I'm now in the Internet celebrity bookstore, the cloudy day bookstore, the service quality of the clerk has plummeted after this store is on fire, I can make two wrong cups of a pump of vanilla syrup latte, and when I ask to do it for the third time, I will shake my face, turn my head and leave!" The shop is a big bully! ”
There weren't many people in the bookstore today, but this customer was so loud that customers from afar heard it and raised their heads to look this way.
Mo Sang knew very well the power of the video she had on hand, and they were at a loss, so they hurriedly folded their hands and apologized: "I'm sorry for this lady, this clerk will hand it over to my boss to deal with, do you think this is good, our store will give you a 500 yuan book house voucher, and I will make you a new pump of vanilla syrup latte, and give you a set of new matcha vanilla cake launched by our store, to make up for the mental loss caused by our store to you!" ”
"You people are afraid of being seen." The customer pressed the button to stop the recording, put down the mobile phone, and said to Mo Sang, who had a very good attitude: "Little sister, I am also looking at your face, don't let me see that employee in this store in the future!" ”
Mo Sang nodded repeatedly, finally soothed the fried customer, hurriedly turned around and started to make coffee, and handed the 500 voucher and a piece of matcha vanilla cake to the customer.
The customer was just about to pick it up, Mo Sang smiled kindly, and said very courteously: "This young lady, can you please delete the relevant video?" ”
When the customer saw Mo Sang's appearance, it was obvious that she wanted to exchange things, but she was obviously wronged, but she deliberately blackmailed her.
She let go of her hand to take things, glared at Mo Sang, and said, "Hmph, I won't delete it, and I don't want anything!" ”
The smile on Mo Sang's face froze, and he said nervously: "Little sister, I know that we did something wrong, we are willing to make compensation, if you think we are not sincere enough, we can still negotiate!" ”
The customer looked at the poor Mo Sang coldly, and twisted his head and said: "Let the employee in your store come out, the compensation is enough, the sincerity is not enough, ask him to apologize to me in person!" ”
When Mo Sang heard this, she was instantly embarrassed, she and Chen Mingsheng were not very familiar, the two had been working together for a week, and they had not said a few words together.
But it's angry when I think about it, it's obviously the trouble he made, and she wants her to pretend to be a grandson here.
"Or I'll apologize to him, as far as I know, he is in a bad mood because of the situation at home, and his family is poor, if this job is gone, he will probably have to sleep on the streets." Mo Sang had an idea, immediately took a few steps back, bowed to the customer three times in a row, and said sorry sincerely!
The customer saw her like this, a little unbearable, just wanted to pick up the phone, in front of her to delete the video, who knew that Chen Mingsheng, who heard the sound, walked out, and noticed Mo Sang who was smiling flatteringly, although she was not familiar with him at all, but it was embarrassing to see her groveling to the customer because of her momentary temper.
So he stepped forward and grabbed Mo San, and when Mo San saw him come out, he was so nervous that he was about to break out in a cold sweat, for fear that he was playing a temper and making this customer angry again.
Who knew that in the next second, he would also learn from her to bend down, bend down at the surprised customer, and said sincerely: "I'm sorry, I've not been in a good mood lately, and I've brought my emotions to work, I'm really sorry, I'll redo it for you." ”
The customer hurriedly waved his hand and said, "It's okay, it's okay, it's okay to compensate according to this little sister, and she has made the coffee." ”
Based on the two failed cups just now, customers still trust Moissan.
Chen Mingsheng turned his head to look at Mo Sang, who was relieved, and saw that she quietly patted his chest, quickly straightened up, raised a smile, and handed a cup of coffee, a cake and a voucher to the customer again.
This customer was not ambiguous, deleted the video just now in front of Mo Sang, and reached out to Mo San to let her take a closer look, and saw Mo San nodding, before putting away his mobile phone, holding a plate and walking to the coffee table to the side to taste coffee and cake.
The customers who were originally curious at the front desk saw that the matter was solved, so they lowered their heads and concentrated on their own affairs.
"Thank you."
Mo Sang picked up the rag on the side and wiped the table with a few coffee stains just now, and two words came softly in his ears.
Her hands were beaten, she made cattle and horses for Ji Yue, or pretended to be crazy and stupid on the Internet, or tried her best to help the family, but she never heard these two words.
Only Jiang Nian will say that he is the second.
Mo Sang raised his eyes, facing Chen Mingsheng's incomparably clear eyes, staring at him for a moment, staring at Chen Mingsheng a little embarrassed, scratching his head, awkwardly looking away, and then brushing back.
An afternoon ray of sunlight shone in through the glass window covering some vine branches, and happened to hit the face of the Moissanite squad leader.
Mo San's facial features are very soft, with big eyes, small playfulness, and a thin melon seed face, which looks like the little sister next door.
Chen Mingsheng's brows furrowed slightly, he had met Mo Sang once before this.
Once when she was a ride-hailing driver and heard about her betrayal.
Others are more in Jiang Nian's mouth, for example, she felt guilty for betraying Jiang Nian, approached Ji Yue alone, and disregarded her personal safety to get Ji Yue's evidence of buying murder, so that Ji Ci could be wronged.
She was a resolute and timid person, a helpless person with her own selfish desires, she was only a stranger to whom she was slightly familiar, but she surprised him with her thoughtfulness and boldness in the matter just now.
"You're welcome."
Mo Sang laughed, revealing a small tiger tooth.
Chen Mingsheng's breath stagnated, and he hurriedly looked away again.