346, Haro (1/2)
Tan Jin'er is the front desk of a five-star hotel, this job is very tiring, three shifts, day and night, and she comes into contact with all kinds of people, some of whom are disgusting and make her want to swear, and some are so nice that she can't believe it.
She came from a small city, her education was only in high school, and because of family changes, she took her sister out early to make a living, and she couldn't enter the beautiful college campus like her peers to study, fall in love, and squander her youth.
She had to make a living early and learn the means to make a living.
The front desk work is tiring, but very exercised. When Tan Jin'er first came, she was startled like a little rabbit, but she gradually matured a lot, and now she can communicate confidently in the face of strangers.
This job is not a simple look on the surface, but it is very valuable, and the salary is good.
The salary structure of the front desk is the basic salary + commission, and the commission part tests the sales ability of the front desk. For example, if a guest has booked a room on the Internet, the front desk will let the guest pay to upgrade to a higher and more advanced room type, and the difference of 10%-15% will be used as their commission, but this is actually difficult to do, because since the guest has already booked the room type, it is difficult for them to change.
Fortunately, there is also an even faster source of income, which is Walkin, which is a reward for guests staying at a hotel without a reservation, in which 2.5-15% of the room rate is used as a reward for the front desk. This ratio varies from hotel to hotel.
In Tan Jin'er's hotel, the hotel's commission ratio is 10%, which is above the middle in the industry, mainly because it is located in the bustling area of West Chang'an Avenue in Pujiang, and the hotel does not worry about the source of customers, so the proportion given is not mentioned in the highest level.
Tan Jiner experienced stumbles in the first three months, and gradually gained a firm foothold, with an income of tens of thousands in the peak season every month, usually about six or seven thousand, seven or eight thousand.
This salary seems to be high, but considering that this is Pujiang, where every inch of land is expensive, the rent is more than 1,000 a month, which is still very poor.
Tan Jin'er has always wanted to change to a better house, give Xi'er a slightly better environment, and is trying to save money, but she can't do it now because the salary is unstable.
Xiao Yan next to her suddenly kicked her under the counter and whispered, "I'm here, welcome you." ”
Tan Jin'er looked up, the light was blocked, and then looked up, wow, he is a tall foreigner.
The foreigner said hello to her, Tan Jin'er skillfully replied hello, and her heart suddenly panicked, because she didn't know what to say in English next.
If, the foreigner said a lot, Tan Jin'er didn't understand a word!
She wanted to find a helper, Xiao Yan was checking in another pair of guests, and other front desk colleagues also had guests to take care of.
No one else can count on it, so you can only go on it yourself.
Tan Jiner only started learning English half a month ago, because she found that many of the guests were foreigners, and although not knowing English was not a fatal ability defect, her income would be reduced.
"Hello~~~" The foreigner in front of him saw Tan Jin'er in a daze, and said hello again.
Tan Jin'er said: "Hello~~hoho~~whatcanIdoforyou?"
She wanted to pretend that she could understand English, but in the end she found that she couldn't pretend, be honest, point fingers, toss for a while and hasn't done it yet, the guests are impatient, but fortunately, a colleague who can speak English is busy and comes to help her deal with it.
Whew~~~ Tan Jin'er breathed a deep sigh of relief, happy to unload the responsibility on her shoulders, but then the communication between her colleagues and foreigners attracted her, she stood aside, looked at it, and suddenly felt ashamed of herself, her colleague's English was confident and fluent, and the communication with foreigners was very smooth, and the foreigner who had just put on a straight face gradually smiled.
Tan Jin'er pricked up her ears to listen, trying to understand a sentence or two, but it was useless, and the English she learned on weekdays was completely useless.
She was a little discouraged.
In the evening, she had an hour to eat and rest, called Zhang Si, and chatted with Xi'er for a while.
Xi'er hiahiahia told her that she had eaten, it was Boss Zhang's, and her horse was so good at cooking, it was really a good horse.
Tan Jin'er hurriedly asked her not to say it, how many times have you said it, don't say that Boss Zhang, this little bean just can't change it.
On the other end of the phone, as soon as she finished admonishing her, she heard her sister Xi'er turn her head and say to Boss Zhang, Boss Zhang, my sister said that you are not my good horse, are you not?
"Xi'er!!" Tan Jin'er was annoyed.
On the phone, Xi'er was really calmed, no longer asked Boss Zhang, and obediently told her: "Sister, don't be monky, you are right, Boss Zhang said no, I remembered, hiahiahia, my good horse is Xiaobai and Dugranate." ”
Tan Jin'er didn't want to talk to her anymore, worried that the more she talked, the more her stupid words would be exposed.
She asked Xi'er to give the phone to Boss Zhang.
Xi'er Dada ran to Boss Zhang, who was smashing ice cubes with Xiaobai to save the penguins, and handed him the mobile phone, "Boss Zhang, Boss Zhang~~ My sister wants to talk to you, she wants to scold, don't be angry with her, I'll help my sister say I'm sorry." ”
Zhang Si frowned, not understanding where he offended Miss Jin'er and why he scolded him.
The little white beside her laughed and said that Xi'er was a melon baby, and she obviously heard her sister scolding her.
"Fart Black~" Xiaobai also pulled Xi'er into the "Fart Black" list.
Xi'er Hiahia laughed, and was laughed at again.
Tan Jin'er didn't come to scold Zhang on the phone, but was full of thanks.
Today, the children were tired of playing, and by 10 o'clock in the evening, they all went to bed, and Xiaobai obediently followed Bai Jianping home.
went out to play during the day, and of course he had to take a bath at night, and as soon as Bai Jianping entered the bathroom, he was punched out by Xiaobai.
"Climb away, climb away~~~ I want to take a bath, I'm a female doll, climb away~~~~"
Bai Jianping was driven all the way to the living room and promised not to go in before he was let go.
He said uneasily: "Xiaobai, you can wash it yourself, but you can't play in the water, I'll time you, and you'll come out in 15 minutes, you know?"
Xiaobai snorted arrogantly, turned around and went back, ignoring him.
"Instigation, if you don't instigate, I'll knock on your door. ”
"Why are you knocking on my door, I'm taking a shower? ”
"Hurry up. ”
"I haven't even gone in yet, uncle, why are you like this? ”
"I mean, you go in and wash it, come out quickly. ”
"I know how to chat~"
With a bang, the door was closed, and after seven or eight seconds, the door opened a crack, and a melon baby put his face on the crack of the door, secretly looked at the uncle in the living room, and stared at the uncle.
Bai Jianping said: "What do you see? Aren't you going to take a bath?"
"Ho Ho Ho Ho ~~" Xiao Bai opened the door, "I'll catch you and nag it, Ho Ho Ho~~ Uncle I'm going to hand you over to Xiaomi." ”
Bai Jianping was too lazy to take care of this treasured melon baby, lying in a rocking chair watching TV.