Netizens were stunned.

They didn't expect the 4S store to come up with the three-pack method.

They didn't expect that the maintenance plan was actually in accordance with the law.

There are many netizens who looked up the relevant policies in disbelief, and then found that it was really stipulated like this.

If there is a problem with the new car, it can't be returned? Do you have to repair it twice to meet the standard of return?

What kind of rule is this? How does it sound weird?

A group of netizens looked at the live broadcast scene that fell into silence with strange expressions, and they didn't know what to say for a while.

It's embarrassing!

People are legal and compliant, and at this time, if you say anything about returning or replacing the car, it seems to be a moral kidnapping.

It's over, how should Chen Qi end up now?

They all suddenly felt a little sympathetic to Chen.

I wanted to do a good deed, but I encountered such a thing, and it really killed the dog!

It's really hard for a good person to do this!

But unlike these netizens, those netizens who watched the excitement from the beginning and didn't think it was a big deal and contributed to the trouble behind the scenes, but they laughed crazy after reacting!

They never thought that Chen Qi would really kill himself, and it was the most depressing way to die, far from the point where the car company used capital to block him.

He was actually played to death by a small general manager of the 4S store.

Lost!

Shame on you!

They all feel ashamed of him! They all feel sorry for him!

It's not a heroic death at all, is it?

These netizens were so happy that even the comment area of the live broadcast interface was dominated by their cheerful "ridicule" voices.

Looking at these strange comments, the corners of the mouths of other netizens who were paying attention to this matter also twitched.

What kind of fans are these? It's too fake, isn't it? Can you hope that others will be better?

However, disgust is disgust, and many people can still see the good intentions of these sand sculpture netizens at a glance.

They are using self-deprecation to minimize the negative impact of this incident on Chen Qi.

Although everyone knows that Chen Qi's starting point is good, he was slapped in the face by the 4S shop, and he is still the kind that crackles.

It would be impossible to say that there would be no impact on his popularity after this incident, and after today, I am afraid that many people will look at him with a strange eye.

At this moment, netizens saw Chen Qi standing up at the live broadcast site.

All eyes were on him.

At this moment, almost everyone who was paying attention to this matter turned their attention to Chen Qi.

They were all eager to see if he would apologize.

There was silence.

The moment Chen Qi got up, the eyes of the audience quickly focused on him, even those on the stage.

Chen Qi slowly came to the center of the arena and said to all the media and live broadcast cameras on the scene: "I have discussed with that uncle just now, and he entrusted me with full authority to deal with this matter." ”

Listening to his words, the eyes of both the on-site media and the netizens who were watching the live broadcast lit up.

A fool can tell that he's not here to apologize!

After saying hello to the media, Chen Qi turned to look at the female representative of the 4S store and asked, "You said that your maintenance plan is in line with the three-guarantee policy, right?"

The female representative glanced at him and nodded slowly.

Chen Qi also nodded, and then said something that shocked the audience.

"Is the plan that meets the three-pack policy necessarily right?"

The female representative of the 4S store unconsciously widened her eyes, almost suspecting that she had heard it wrong.

Is this person crazy? Do you even have to question national policies?

Not only her, but even Xu Bunian, who was watching the live broadcast, gasped violently, and the expression on his face became a little hideous.

This angle...... It's a bit tricky!

"The state's three-guarantee policy also has bugs! How can such a major quality problem as engine shutdown be implemented in accordance with the ordinary three-guarantee law? You are exploiting loopholes in the law!"

The female representative opened her mouth slightly, looking at him in disbelief, obviously not expecting him to be so rampant as to question the country's policy.

At the same time as Chen Qi said this, the scene also fell into an eerie silence. Whether it was those reporters or netizens who were watching the live broadcast, they were all shocked at the moment.

No one knows how wonderful their expressions are at the moment!

Lose your marbles!

They feel that Chen Qi is really crazy!

How dare he say anything?

This is a live broadcast, is it true that nothing will happen to you like this?

"If the car has a problem with the horn, the audio, the light, or even the tires, we can accept the repair plan, but what is the problem now? It is the engine problem!" Chen Qi did not seem to be disturbed by the outside world, he looked straight at the female representative of the 4S shop, and said: "What is the engine? It is the heart of a car, can you accept that your heart has a problem?"

Female representative: "......"

Your heart is the problem!

Your whole family has heart problems!

Chen Qi turned his gaze to the manufacturer's representative: "Can you accept it?"

Manufacturer's representative: "That...... The engine of the car ......"

"Please answer my question head-on. ”

The "......" manufacturer's representative moved his lips and said nothing.

"Wow-"

Seeing that Chen Qi unexpectedly chose to confront the 4S store head-on, netizens were excited!

What are you doing?

What are you doing here?

After all this, you still want to turn the tables?

You're having a lot of fun, aren't you?

Not only these netizens, but even Xu Man, Zhao Qingqing and other insiders were full of disbelief after seeing this scene.

They didn't expect that things would come to this point, and there would be a reversal!

Seeing that the manufacturer's representative didn't speak, Chen Qi sneered, unconcealing the disdain and ridicule on his face, "To be honest, I don't know how you have the face to give such an insincere plan for maintenance." You know, it's a new car that's only been driving for over an hour!"

"As we all know, we buy cars for enjoyment, for convenience, not to torture ourselves. Chen Qi once again moved his gaze to the female representative of the 4S store and said: "You should also know that behind your easy insistence on the maintenance plan, we consumers need to pay huge time and labor costs for this." You know all of this, but you don't care. ”

"It is obviously your responsibility for the quality problems of new cars, why do we consumers have to pay for them in the end? We spent a lot of money but bought a product with serious quality problems, why can't we return it or replace it?"

The female representative looked at him incredulously, and the whole person was a little unpleasant.

She had obviously made a lot of preparations before, but now she was horrified to find that she couldn't refute him!

"Do you know what it means for an engine to suddenly shut down? Have you ever wondered what a terrible thing it would do if it stalled on the highway?"

"You're disregarding human life!"

"You should be glad, glad that this car didn't have an accident, glad that this car hasn't caused a fatality! Of course, maybe you don't care if it really happens. Because in your eyes, there is only profit!"

Chen Qi's voice was not loud, and his tone was not hurried, but he listened to it with a sense of fluency.

But it is this seemingly calm voice that sounds loud and loud to many people.

"You say that you are a responsible car company and a 4S store? To be honest, I don't see from this incident that you have even the slightest sense of responsibility! What I see is that you are desperately shirking responsibility and desperately transferring all the risks to consumers!"

"It's been five days since the uncle got the car here, and you haven't contacted him once in those five days. The law rules are that if the car is repaired for more than five days, you need to give him a spare car, and you don't have one. When it comes to laws and regulations, you are also picking and choosing what is beneficial to you. ”

"You just said that you reject any form of moral kidnapping. I'm sorry, I can't kidnap you, because you have no morals at all!"

"Wow!!"

Listening to Chen Qi's latter words, many netizens couldn't help but exclaim.

They looked at him with a look of surprise and almost applauded and cheered for him.

Convincing!

They were really convinced!

They never expected that he would logically and clearly overturn all the high-sounding statements of the 4S store just now!

He didn't even save them any face!

Even if he knew that he had annoyed the top management of this car company, he still tore their hypocritical masks to shreds!

"Apologize? That's impossible. You are welcome to sue me. But before you sue me, we will sue you first. After a pause of a few seconds, Chen Qi looked at the female representative and continued: "Because we don't accept your maintenance plan! ”

After saying this, Chen Qi turned around and bowed slightly to the media on the scene, and then left the 4S store with the uncle.

The media who were shocked by Chen Qi hurriedly surrounded them, excitedly asking questions one after another while following them.

"Mr. Chen, do you really want to sue them?"

"Do you really think there are loopholes in the country's three-package policy?"

"What are you trying to do to help this uncle at the cost of your career?"

Chen Qi did not respond to questions from these media outlets.

This matter has developed far beyond his expected trajectory. He just wanted to get this over as soon as possible.

He just wanted to help this uncle by the way while earning some destruction points, and he was and still is.

He doesn't want to get in touch with these media outlets, and he doesn't want to be news material for them.

He actually wanted to ask the relevant departments what they thought about this matter, but after hesitating a few times, he finally gave up on the idea.

The whole network is live broadcast, so it's better not to provoke the official.

After walking the compound of the 4S store, Chen Qi said hello to the uncle, and then squeezed out of the encirclement of these media with great difficulty, and directly stopped a taxi and left the scene.

Then, that uncle became the focus of these media.

In the face of the siege of these media, the uncle who was full of anger in his chest actually forgot to be nervous.

He answered the questions of the media.

He thanked Chen Qi for his help, and his tone was very sincere.

Then, he resolutely said that he could not accept the maintenance plan of the 4S shop, and he would sue to the end.

He wouldn't drive the new car that would turn off because he didn't dare risk his life.

His words were transmitted to the ears of netizens across the country through the live broadcast footage of the media.

After interviewing the uncle, these media hurriedly returned to the 4S store.

But to their disappointment, both the 4S store and the manufacturer refused to interview them. Even the relevant departments are politely refusal.

After the results of this press conference, there was also a lot of noise on the Internet.

Because of the last speech, Chen Qi successfully turned the tables.

Not only did he not become the target of ridicule on the whole network, but he also became popular because of that eloquent speech!

This wave of popularity has risen much more ferociously than when he filmed "Wan Wan" before, and many passers-by and netizens are also full of good feelings for him.

At the same time, many netizens who are paying attention to this matter have a heated discussion on whether this car should be withdrawn.

There is little suspense in the result.

At least ninety percent of netizens think that the three-pack policy proposed by the 4S store is ridiculous!

Because of Chen Qi's last speech, the reputation of 4S stores and car companies, which had a high probability of whitewashing, almost fell off a cliff.

Not long after the press conference, a lot of jokes and emojis ridiculing 4S stores and car companies also appeared on the Internet.

"I'm so arrogant!"

"As long as I don't have morality, you can't kidnap me. ”

"Do you want to buy a car? ”

Emojis like this that keep pace with the times are instantly popular all over the Internet and are used by netizens in daily chats.

What's more interesting is that after this press conference, 4S stores and car companies fell into a strange silence and did not make any response to the outside world. I don't know if Chen Qi's tricky angle of questioning the three-pack method completely disrupted their position.

At this time, Chen Qi also encountered a bad thing.

He couldn't find a lawyer.

To be precise, he couldn't find a lawyer who was confident of winning the case.

The lawyers introduced by Xu Bunian and Zhao Qingqing told him bluntly that in the face of the Three Guarantees Law, the chance of them winning was almost zero.

What Chen Qi didn't expect was that I don't know if the voice on the Internet was discussing this matter too loudly, after the seven o'clock news in the evening, CCTV's well-known focus news column actually made a special report on this matter!

In this report, they reported the ins and outs of the whole thing very fairly and objectively, including the 4S shop's insistence on maintenance plan, including two paragraphs in Chen Qi's speech.

At the end of the show, the host did not judge the rights and wrongs of the 4S store, but only officially said that a world-famous company should take on more responsibilities that belong to them and so on.

One stone stirs up a thousand waves!

Under the report of CCTV, public opinion was in an uproar again!

I don't know if I felt the pressure from the official, at more than ten o'clock in the evening, the brand's car company and 4S store issued an apology statement to the outside world.

They admit their mistakes in the incident, and they sincerely apologize for what happened to the uncle's owner.

In the end, they said that they would further negotiate with the owner's uncle about the return and replacement of the car, and said that they would guarantee that they would give the owner and the society a satisfactory explanation.

After seeing these two apology statements, Chen Qi was also a little dumbfounded.

The wind is turning too fast, isn't it?