The computer screen shows the content of the chat with a customer, and the other party roughly means that Zhang Xuejia's products have too many problems, which has adversely affected them and directly led to a lot of economic losses.

Zhang Xue also apologized, but the other party still had no intention of forgiving and insisted on complaining.

Zhang Xue held her forehead with both hands, didn't say a word, and looked very helpless and helpless.

Lin Feng comforted and said, "Zhang Xue, you don't have to be like this, you can't solve the problem like this, you need to be calm." ”

Zhang Xue stood up, picked up the documents on the table and threw them around, "Calm down, how do you tell me to be calm, the problem can't be solved now, almost all of the products in such a large list are problematic, how can you tell me to be calm." ”

Lin Feng understands Zhang Xue's current mood very well, a girl who has just graduated has encountered such a thing, and she has never faced any major problems, so she is naturally on the verge of collapse.

Lin Feng took a glass of water and asked Zhang Xue to calm down slowly, and after Zhang Xue calmed down, Lin Feng asked, "Does your father know about this?"

"I know, but he can't do it, he can only come according to the customer's requirements, I want to save the situation, I have tried to do it, but I can't do it. Zhang Xue said while sobbing.

Lin Feng asked Zhang Xue what the problem was, and she said that all the secondary wires of the high and low voltage cabinets were connected incorrectly, and the electrical components in some cabinets were not up to standard, and what was even more ridiculous was that the old electrical components were installed in the high-voltage cabinets.

With such a big problem, let's not say anything about the problem for the time being, even if there is no problem, the customer will not tolerate it at all.

However, this also reflects a problem from the side, there is a problem within Nandu Electric, not only the number of employees, but also the management.

You must know that most of the employees or management within Nandu Electric are Zhang Xue's relatives or friends, as well as the relatives of the pen friend's family, and it is very tricky to admit the mistake whether there is a problem or not.

As long as one of them is punished, it is highly likely that that person will resign, and with it, a group of people will leave, and the company will be in a semi-paralyzed state.

Lin Feng got up and came to Zhang Xuan's office, questioned Zhang Xuan, and said, "Uncle Zhang, what are you going to do with such a big thing in the company, do you have to hand it all over to Zhang Xue and let her deal with it alone?"

"Alas~"

Zhang Xuan sighed, "Lin Feng, you don't understand, the human feelings in this are not so simple, if you say that you can deal with it, there will be no such thing as rivers and lakes." ”

"Then you can't sit idly by!"

"I've negotiated with customers, but I can't do anything back, so they can deal with it as they want!"

Lin Feng patted the table, "Uncle Zhang, if you can trust me, then I will deal with it, even if it is to save a little bit of reputation for your company!"

Zhang Xuan didn't think that Lin Feng could do much well, and refused and said: "It's just you, forget it, I have done everything that should be invited and sent, your set is not useful, you better go back and manage your company well!"

Since Zhang Xuan said so, it was impossible for him to hand over this matter to Lin Feng, so Lin Feng came to Zhang Xue's office again, asked Zhang Xue for the customer's phone number and said, "Zhang Xue, don't worry, I Lin Feng is in charge of this matter!"

I called the customer and said: "Hello, I am Nandu Electric, I am very sorry for the problems of this batch of goods, all the losses brought by our company, as for those high and low voltage cabinets, we will also ship them back to the company for rectification, only until your company is satisfied." ”

"Don't say those useless, this matter is not so simple, this is not once or twice, what if you have a chance, in the end there is still a problem, the rectification is the same several times, the company has decided that my company has no intention of cooperating with your company, as for suing my company will do it!"

It turns out that the problem is not once or twice, that's why the customer will be like this.

After hanging up the phone, Lin Feng asked Zhang Xue to drive back to his company with the information, and took Zhao Dezhu, the master in the company, to the customer company.

Zhao Dezhu is also well-known in the industry, and many power distribution projects in Nandu are designed and constructed by him.

When I came to the customer company, I did not look for the project leader, but directly found their chairman.

As soon as he entered the door, the chairman of the customer smiled and walked towards Lin Feng and his party, Lin Feng thought that the other party was going to shake hands with him, but he didn't expect the other party to shake hands with Zhao Dezhu.

"Master Zhao, why are you here?" the other party asked.

Zhao Dezhu pointed at Lin Feng, "I came with our Mr. Xiaolin, and he said that there was a problem with a batch of high and low voltage cabinets in your company, so I came over to take a look." ”

As soon as he heard the high and low voltage cabinets, he immediately changed his face, "Don't mention it, hundreds of cabinets, 80% of them are unqualified, why, are you here for this matter?"

"Yes, our President Lin said, this matter is quite a big problem, and I have to come out. ”

The other party looked at Lin Feng with a blank expression, "Just him, he's not from Nandu Electric, and neither are you, what's the situation with you?"

Zhao Dezhu didn't speak, Lin Feng stood up, "Hello, that's the case, my name is Lin Feng, I am the chairman of Tianzheng Electric Power Construction, Nandu Electric has my shares, I can't sit idly by and ignore such a big thing, so I came over in person." ”

Tianzheng Electric Construction, the other party has never heard of it, and snorted coldly, "Hmph, what kind of company is this, I have never heard of it, it won't be the leather bag company that will fool me!"

The head is big, it's really big, and I don't know how to say it for a while.

Lin Feng looked at Zhao Dezhu and said, "Master Zhao, you explain to him!"

After all, the two know each other, so it is more convincing for Zhao Dezhu to explain to the other party.

Subsequently, the other party took Lin Feng and others to the power distribution room, there was no electricity, and there were traces of scorching on some equipment.

Lin Feng and the engineering department of the other party took the key to the distribution cabinet and saw that the three items of the secondary line ABC were all connected incorrectly, which did not seem to be something that professionals could do at all.

There is also a problem with the circuit breaker model, the voltage and the voltage of the transformer do not match at all, and the power is cut off when the power is on, so it is strange if there is no problem.

After looking at a few units, Lin Feng walked in front of the chairman of the other party, "All these cabinets will be removed, and you will be replaced with a new batch, and our company will be responsible for the construction and restoration within half a month." ”

But the other party was unwilling, feeling that this could not make up for the lost benefits and the impact caused, and still insisted that it could not be done, demanding compensation and terminating the cooperation over the years.

In desperation, Lin Feng only had to offer the condition of free operation and maintenance protection for the other party for life.

Lifetime O&M protection may seem tempting, but in reality, the O&M costs of the power distribution room don't need to be much.

The other party looked Lin Feng up and down, and said, "Okay, let's do this first, this matter has to be discussed with the company's executives." ”

After returning to Nandu Electric, Lin Feng asked Zhang Xue to take out the design drawings, no matter how low the level of the construction personnel is, they will not make such a low-level mistake.

Just as Zhang Xue handed the drawings to Lin Feng, Chen Rong called and said that someone had come to the company to find Lin Feng.