After a few simple opening remarks, Guan Yuntian continued: "We have inspected nearly 20 pension institutions in six countries in a row, and I believe that everyone will have different feelings about different countries and different grades of pension institutions. ”

Lao Wei spoke first, "When I was in office before, I also went to European countries many times, but those were all to inspect industry, economy or other livelihood projects, and I never paid attention to the pension business. Through this inspection of pension institutions, compared with the domestic pension institutions inspected two or three months ago, it does give people a refreshing feeling, especially in the three Nordic countries and Canada, their pension business is not only generally higher in specifications, better conditions, but also covers a wide range of people, of course, this has a lot to do with their high degree of development and relatively small population. Spain in southern Europe, and Greece in particular, is in a much worse situation. ”

"I have the impression that the pension industry in southern Europe has basically no advantage compared with our domestic megacities such as Beijing, Shanghai, Guangzhou and Shenzhen, and is even inferior to the domestic pension institutions with good conditions. Old Xue said.

Ye Jiayi took over, "The development level of southern Europe is a grade worse than that of northern Europe, and the conditions of pension institutions are indeed lackluster, just like Director Wei said, the same aging society, perhaps related to their small population, their social pension coverage rate is still very high, and the pension industry is quite developed." ”

"When it comes to the social coverage of nursing institutions, maybe the concept is different, Europeans and Americans compared with us, home care is very few, the vast majority of the elderly, to a certain age, are willing to go to nursing homes to spend their old age, the domestic situation is different, not a last resort, whether the elderly themselves, or their families, are not willing to be involved with nursing homes. "Guan Yuntian said.

"Fortunately, there is a habit of home care in China, otherwise, with such a large population, if this provincial city is all counting on institutional pensions, and then building two or three pension institutions with 100,000 beds, I am afraid it will not be enough. Director Wei said.

"Therefore, our traditional habits have reduced the pressure of social pension to a certain extent. However, with the parents of only children buying the threshold of old age, there will be fewer and fewer elderly people who care for the elderly at home, and institutional pension will become the main trend, which is also the main reason why Changda Group decided to withdraw from the real estate development industry and invest in the pension business. ”

Everyone, you and I will digress after a while, Guan Yuntian immediately took the lead in correcting, "I was far away just now, let's continue to exchange feelings and gains from going abroad." ”

"From the results of this visit, the elderly care institutions in Northern Europe and Canada are generally equipped with health care personnel, which is rarely done even in the largest cities in China. Old Xue said.

"Well, there is this situation, many of the elderly care institutions in China are renovated from old houses, either in small places, or there are no health care professionals. It is obvious that the small size of the house is not built for the elderly, but the lack of healthcare professionals makes it a bit difficult to understand. At present, various colleges and universities in China graduate hundreds of thousands of college graduates of medical care majors every year, many of whom would rather be unemployed at home than work in nursing institutions, which on the one hand causes a waste of human resources, and in addition, the elderly in nursing institutions do not get timely medical care, which is also a great regret. "Guan Yuntian said.

"This aspect needs policy guidance, and it has been said that community health centers for many years have allowed urban residents not to go to hospitals for minor illnesses, and they have not been rolled out across the country until now, and the medical staff of elderly care institutions are probably even less concerned. When Lao Wei was in office, she was the director of the planning department of the National Development and Reform Commission, and the development plan of people's livelihood projects was also under her control.

Guan Yuntian has his own thoughts, "Community health centers may be involved

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As for the establishment and treatment of medical staff, in elderly care institutions, although they are professional and technical personnel engaged in health care, they can be included in the category of middle managers of the company, not only the income is relatively stable, but also there should be a lot of protection, I believe that there will be no shortage of recruitment. ”

"From the perspective of business management, the health care services enjoyed by the elderly in nursing institutions should be charged, and I am afraid that the charging standard is lower than that of regular hospitals. To make the reason clear, I think both the elderly and their relatives should understand, after all, there is no free lunch. However, it is a bit difficult to recruit medical staff from among the newly graduated college graduates, because according to the policy, as long as they are engaged in medical work, they must have a practicing qualification certificate, and those graduates who have just walked out of school do not have such qualifications, unless they ......" Ye Jiayi stopped talking.

"Unless you're done with anything. "Guan Yuntian said.

"Unless the Changda Group helps them solve the problem of practicing qualifications. Ye Jiayi said.

"There's no other way?"

"Judging from the actual situation, the qualified medical staff are all in public or private hospitals, and it is not so easy for you to poach those people from the hospital in a pension institution, even if you give them high salaries. ”

Guan Yuntian nodded in agreement, "Yes, it is basically impossible for elderly care institutions to poach people from hospitals." Since you have proposed a solution, how can Changda Group help those newly graduated college and secondary school students to solve their professional qualifications?"

"It's not difficult to do, after recruiting the graduates who need it, find a hospital, let them do a formal internship, and at the same time, participate in the professional qualification examination organized by the government functional departments, and the contract stipulates that only those who have passed the professional qualification examination can take up their posts. Once the health care department of the nursing home is established, it would be better to hire one or two more retired doctors to bring these young people who have just obtained their qualifications to practice with them. The question here is, how to find a hospital where they can intern. Ye Jiayi is worthy of being the think tank of Changda Group, and she can come up with solutions to many problems.

Guan Yuntian immediately agreed, "Well, this method is good, and it can fundamentally solve the problem." As for finding a hospital for graduates to intern, Director Wei, you can help think of a way, as long as you contact the right hospital, even if Changda Group provides some funds, there is no problem. ”

Lao Wei thought for a while, "Well, this kind of thing must be found by the director of the hospital, I am really not very familiar with the leaders of the medical industry, but I asked others to inquire, in such a large provincial capital, I will definitely be able to find a hospital for internship." Is this matter in a hurry?"

"Our elderly care institution plans to officially open the year after next year, and now there is still more than a year to go, from recruiters, to internships, and they also have to take the license to practice, I think it is time to start contacting the internship hospital. "Guan Yuntian said.

"That's fine, I'll go back and talk to them and let everyone figure it out. ”

"I don't know if you have noticed, during the foreign inspection, I also found a problem, in those nursing institutions, it is rare to see bedridden old people. The domestic situation is different, whether it is Beijing, Shanghai or Guangzhou and Shenzhen, no matter what grade of old-age care institutions, the elderly are mostly frail and sick, and it is rare to see healthy old people, and bedridden people are not uncommon. Guan Yuntian brought the topic back to the topic of the meeting.

"In our concept, who wants to go to a nursing home if they are healthy and can take care of themselves in life? Only those elderly people who cannot take care of themselves in daily life and have no one to take care of them at home are sent to nursing homes. Old Xue said

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。

"Yes, this is the different national conditions, different concepts, those elderly people in Europe and the United States, even if they are physically tough, once they feel lonely, they will take the initiative to go to the nursing institutions to spend their old age, it is precisely those who are frail and sick, if they can't take care of themselves, or even bedridden, they generally will not ask to use all the resources of the family to prolong their lives, because they think that it is meaningless, on the one hand, it is a waste of money for the family and relatives, in addition, even if they prolong their lives to a certain extent, they are still lingering, and live without dignity, rather than so, it is better to let life come to an end as soon as possible。 ”

Ye Jiayi studied MBA on the other side of the ocean, and worked as a department executive in a foreign company for several years, so she is very familiar with European and American culture.

"The situation in China is just the opposite, the old people themselves think that it is better to die than to live, and it is human nature to be greedy for life and afraid of death, which is understandable, even with the help of external support, as long as you can have a breath, you must continue to maintain. As a family member or child, if you don't do your best and give everything you have, you don't seem to be filial, not only do you not have a good conscience, but you are also afraid of criticism and ridicule from the outside world. Especially for those who can't take care of themselves and are bedridden, their families have difficulty in taking care of them, and they are basically sent to nursing institutions, which is a real problem. "Guan Yuntian said.

"There is another detail, Europeans and Americans are relatively simple in terms of eating, I look at their pension institutions, three meals a day are mostly milk bread, and some vegetables are very good. Let's take a look at the situation we saw during our inspection in Beijing, Shanghai, Guangzhou and Shenzhen, even if it is a relatively low-grade elderly care institution, even if it is a dish and a meal, the staple food can not be the same in addition to rice and pasta. High-grade pension institutions have both frying and frying, and there must be at least two or three kinds of non-staple food for lunch and dinner. Director Wei said.

"Yes, the diet structure is different, there are many patterns, and most of the service objects are old and infirm, so the service personnel and auxiliary personnel needed in the future will increase accordingly, and the labor cost has to be considered!" Ye Jiayi said.

This problem has been plaguing Guan Yuntian, if labor costs cannot be effectively controlled, the hope of future profitability will be greatly reduced. However, whether it is in several major cities in China or in foreign pension institutions, Guan Yuntian found a problem, in addition to manual services, there are almost no modern management equipment in those institutions.

With the continuous increase in labor costs, no matter which industry, modernization is the only way, the traditional pension business belongs to the pure labor-intensive industry, Guan Yuntian believes that Changda Group engaged in the pension industry, to have new ideas.

In addition to bedridden service users, Guan Yuntian believes that other work in elderly care institutions can improve work efficiency and save labor costs with the help of modern equipment, especially those time-consuming and troublesome simple labor, which can be completed by automated machinery and equipment.

After listening to Guan Yuntian's idea, Ye Jiayi was the first to ask: "Replacing labor with modern machinery and equipment can of course improve efficiency and reduce labor costs, what do you want to implement in what aspects?"

"No equipment can replace manual service for bedridden service users, but the charging standard in that case is naturally higher. In other cases, I think it is possible to make modern equipment an auxiliary means, and in some cases it can even become the main means, such as sanitation and cleaning work that takes up a lot of human resources, a cleaning robot, which is equivalent to the labor of dozens of people, and it is tireless. "Guan Yuntian said.

Lao Xue was also the human resources director of Changda Group, and he was very concerned about this problem, "This kind of simple and repetitive work, robots are indeed very advantageous, and other things may not be easy to say." ”

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