Chapter 54: Childcare
Lin Xiao said everything step by step, Rao is a person who has no concept of these things at all, hearing this, he can understand what is going on after a little thought.
If you don't want to lose weight, it's all about exploiting platform loopholes, and malicious returns are coming!
I want to buy a lot: it's really a malicious return, I buy so many times a year, and I buy a bunch of them each time to return, it's too much!
I'll just buy it: I'm so disgusted to return it, and I wear it out to take pictures, it's disgusting, and no one can do this kind of thing.
Big flower roll: speechless, although I usually look at whether there is freight insurance, it is convenient to return and exchange. But I never thought that I could eat white rice so shamelessly.
Don't want to lose weight: Don't slander people, do you know that people/flesh are illegal?
I don't want to lose weight: And if I do wear it out and take pictures, can you still give me permission to return it? Are your customer service blind or have a brain disease? Besides, aren't you selling second-hand clothes? It's too funny.
Rookie Xianfei: No, selling second-hand clothes? I spent the same amount of money, how can I buy someone else's clothes......
Lin Xiao's expression on his face remained unchanged, but there was a bang in his heart, and he was a little nervous.
She hadn't really thought about it before.
The clothes that I don't want to lose weight and return do have traces of wear, but after all, the other party can be regarded as a "professional", and they will be careful when they wear them out. When Lin Fang first started to deal with after-sales, he was really unhappy once, so he directly chose to refuse.
Lin Fang refused as many times as the other party applied, until the other party applied for the intervention of the platform's customer service.
The platform's customer service deals with countless conflicts and disputes every day, and in the spirit of satisfying consumers, coupled with the fact that pictures and videos cannot be the most convincing evidence, it is finally decided that they do not want to lose weight.
Fantes even fell into a "stain" of after-sales disputes, and the ranking of the store's treasures suddenly dropped a lot.
It is precisely because of this that Huang Lu broke the jar and broke the jar on this matter later, and if he can black, he will be blacked, and if he can, he will definitely ignore it. If you really haven't been a thief, you can only consider yourself unlucky and stop struggling with each other.
It's just that in terms of after-sales affairs, especially how to deal with the clothes that the other party returns every time, Lin Xiao really didn't pay attention to it and almost didn't ask.
However, this is Fantes.
Although Huang Lu has always been complained of being an indifferent "bourgeoisie", at this time, Lin Xiao subconsciously wants to believe him. I believe that Huang Lu will not make it, and when he knows that the clothes have been worn out, he still sells these clothes to others as brand new.
Whether it's one, three or five, even if it's thirty or fifty, Huang Lu won't do this kind of thing.
"What! I'm the one who wears second-hand clothes!"
Lin Xiao opened his mouth and was about to say something, when he was suddenly interrupted by a voice from the side. She followed the voice and glanced to the side, then froze.
Lin Fang, Qin Yueyue, and Chen Suxu Yuanhang, I don't know when they all ran over, and now they are all watching from the door of the live broadcast room. It was Qin Yueyue who just spoke, and she was so angry watching the live broadcast that she couldn't help it.
"Every time this kind of thing that can't be sold because it tastes good, but it has to be returned, it's all thrown to me to wear. Qin Yueyue said, while still having a little grievance: "Throw it away and waste it, just give it all to me to wear, only if you really can't wear it, you will take it and hang it second-hand." I've been in Fantes for as long as I haven't bought clothes. Forget about wearing new ones, who doesn't like to pick up cheap for nothing, but it's really too much! Whether you like it or not, and no matter what style suits what body, throw it all to me and let me be the wasted person. ”
Huang Lu sneered: "Hmph, that's quite wronged by you." ”
"It's a grievance," Qin Yueyue touched Huang Lu's eyes, and involuntarily hid behind Xu Yuanhang, saying, "You don't buy clothes for two or three years when you change you, are you happy?"
"It's a pleasure. Xu Yuanhang nodded solemnly, thought about it and added: "You may have to wake up happily when you dream." ”
I'm going to buy a lot: who is the person who is talking, why is it so funny hahaha.
Big Flower Roll: There is an inexplicable bitterness, and a faint envy, I really want to not buy clothes for two or three years hahaha, there are new clothes to wear every day.
Lychee on the fire meat: Although I think it's really funny, the people who maliciously return the goods are really too much.
I'm Xiaomeng: Oh my God, I threw up. How can there be such a person, it's really interesting to drill the platform loophole.
I don't want to lose weight: Don't talk nonsense, okay? Human/flesh is illegal, and I am also guilty of slandering and spreading rumors!
"It's not human/meat," Lin Xiao put away his smile, and his tone suddenly became a lot more serious: "We are just an ordinary store, we want to do a good job of clothes and business, that's all." Obviously, I said I liked it very much in the chat, and I bought a lot of it at once, which was an affirmation of our store, but in the end, I didn't leave a single piece of clothing. This situation is not only once, twice, but even dozens of times, and we naturally want to understand it, know where the problem is, and then make improvements later. ”
"I believe that there should be very few people who will not do business and live up to the optimism and affirmation of others in the early stage. ”
Huang Lu, who originally wanted to stand up and help say a few words, sat back again.
Lin Xiao's performance and answers were much better than he imagined, and they could even be regarded as unexpected surprises.
In the current state and pattern, it seems that they have the upper hand. They hold the right to speak, they can speak freely, and they don't give each other a chance to quibble at all. But it is precisely because of this that they who leave the video and audio are naturally more likely to be tampered with to a certain extent. Even if one or two questions are not answered thoroughly, and the slightest emotional instability will become the key point of the opponent's counterattack.
But Lin Xiao's answer was too comprehensive.
I didn't completely beautify myself, and I didn't show my edge vigorously, but I pointed it out appropriately. At this moment, the people watching the live broadcast behind the screen are all people who will also choose to shop in online stores, except for a small number of people who are opportunistic and delving into loopholes, most of them have normal morals and thinking.
They have chosen to stick to their morals and not do bad things, and at the same time, they will also express sympathetic condemnation for those who step out of the line.
The vast majority of people follow the rules and follow ethics in order to have a more orderly and comfortable environment, not to provide a way out for others who break the rules.
I'm in Antarctica: if you have time to be embarrassed here, why don't you go and earn money to buy clothes?
Don't eat cat's fish: I testify that I have bought it many times in this store, and the quality and fit of the clothes are really a must. Especially the anchor, the boss and the customer service lady, they are all really nice and good, and they are all very kind people.
Dinner: The first time I heard about this kind of suffocating operation, I was stupid.
Big Flower Roll: I'm suddenly worried that once I didn't leave a single thing and all of them retired, will I be regarded as this kind of person......
"There is no need to worry about normal returns and exchanges. Lin Xiao looked at the messages on the public screen, and selected some questions to explain in a timely manner: "Online stores are not as good as offline, you can try them on and choose them yourself." Just based on some simple data of your own figure, as well as the seller show and buyer show, as well as the simple display in the live broadcast room now, you may not be able to choose one that is completely suitable for you. It is very normal to have returns and exchanges, and the seven-day no-reason return and exchange set by the store, as well as the free shipping insurance, are also completely for the convenience of each other. ”
"When such a bad thing happens, it will indeed take us more energy to deal with after-sales, and it will not be able to judge the real feedback of various treasures in the store well, which requires us to invest more energy and manpower. This is indeed a matter of the rules, we will be dissatisfied and refuse to do business with this kind of person, but we will also do our best to retain people who really want to buy, and strive to make the store better. ”
Lin Xiao looked at the camera and smiled: "In this way, you can make more money." ”
I'm going to buy a lot: hahaha the anchor is inevitably too honest.
Stupid Bird Fat: That can make the customer service reply to my message No, I want you to make money.
Cats that don't eat fish: Haha, take me one and bring me one, what's new recently, can you recommend the best combination?
......
Not only did the atmosphere in the live broadcast room increase a lot, but even Huang Lu and others, who had been watching from the side, couldn't help but show a smile.
Sang Ying was even more stunned to see everything that happened in front of her.
She couldn't help but think about what kind of situation it would be like if this matter was put in Cheng Yan's place.
When encountering malicious returns, nine times out of ten, it is re-steamed and scalded, and then sent out as a new one. As for the way to deal with it later, it may be done without blocking anything, and it may be so angry that it will directly scold each other.
Is the matter settled?
It seems that it can barely be calculated. But it will definitely not be like now, forcibly turning the headwind into a tailwind, and even reaping a wave of goodwill.
She suddenly understood why Cheng Yan would say that the people of Fantes were powerful.
Big Flower Roll: Can the anchor try on that pair of straight-leg jeans, it's pretty good to watch the buyer's show, I don't know how it actually is.
Cats that don't eat fish: I just bought it, it's really beautiful, especially slim and straight.
Dinner: The corduroy mop pants I bought are also good, so let's see if there are any other similar styles.
I crossed the Antarctic catastrophe: how come they are all repeat customers, are they really not childcare?
Cat that doesn't eat fish: Hahaha, once you buy it, you will want to be a childcare.
Lin Xiao followed the topic on the public screen, answered a few words briefly, and then began to try on and display the clothes normally.
Huang Lu looked at the crowd of onlookers who refused to leave, and raised his hand slightly in the direction of the gate, and everyone immediately dispersed. When the people were almost gone, Huang Lu got up slowly, and when he walked to the door, he glanced back.
Lin Xiao was pulling the curtain in the dressing room, the two looked at each other, Huang Lu curled the corners of his mouth, and Lin Xiao was slightly stunned. After closing the curtain, Lin Xiaodu still didn't come back to his senses.
Although Huang Lu has a violent personality and loves to spray people, he also laughs often. Either sneering, or yin and yang, really full of affirmation of a person from the heart, I have to say, this is really the first time.
Lin Xiao couldn't help but smile.
When the curtain was opened, Sang Ying was still slightly surprised. Obviously, it has been live broadcast for so long, and he has been fighting wits and courage with people again and again in the middle, why does Lin Xiao's state seem to be better than at the beginning?
Except for the little episode of not wanting to lose weight halfway, the overall situation in the live broadcast room today was quite good, and Lin Xiao had almost no time to stop throughout the night, and he was always explaining and showing. Even if it is Double 11 the next day, there will be a lot of trading volume that night, and the specific peak and flow of people have not yet come out, but Lin Xiao can obviously feel that this time it will definitely break the record again.
"Why are you so late today?" When Lin Xiao came out on the air, he found that Lin Fang and Qin Yueyue were also packing up their things and preparing to leave.
Qin Yueyue let out a long yawn and said, "Adjust your schedule for staying up late tomorrow and the day after tomorrow." ”
"Lin Xiao, don't ride today," Huang Lu turned off the computer and walked over, saying, "Xu Yuanhang and I have sent you these two nights, and I will reimburse you by taxi during the day." ”
Qin Yue was so sleepy that tears came out, but he still couldn't help laughing and cheering: "Huang Shiren's rare moment of conscience." ”
Lin Xiao naturally didn't have any opinions, and agreed with a smile.
"Lin Xiao, you and Lin Fang are in the same direction, I'll send Yue Yue. Xu Yuanhang waved his hand at Qin Yueyue and asked the other party to follow him.
"Say hello to me when you get home. Huang Lu's gaze specially bypassed Xu Yuanhang and greeted Qin Yueyue.
Xu Yuanhang was helpless: "Didn't you do it in front of you to spend the belly of a gentleman with the heart of a villain?"
Qin Yue snickered, but still followed behind Xu Yuanhang.
"Go down the stairs, Lin let you be careful. Lin Xiao and Huang Lu walked at the end, and when they saw Lin Fang looking down at their mobile phones, they couldn't help but remind them out loud.
"Hmm. Lin Fang nodded, suddenly turned around and raised his mobile phone, and said, "There are really people talking about our live broadcast on social platforms." ”
Qin Yue immediately became excited, and clamored for Lin Fang to show him his phone, and Lin Fang took the initiative to take a screenshot and send it to the group chat of several people.
The sense of existence was eaten by a dog: I'm going to die laughing, is it so cool to work in a Taobao store?
When I was shopping on Taobao just now, I accidentally clicked into a live broadcast, and the anchor was scolding a stupid comparison who bought hundreds of pieces in two years and didn't leave a malicious return, saying that she returned these not only worn, but also wore them out to travel and take photos.
The fool retorted: If you really go through the store and agree to return it and continue to sell it, it is to sell second-hand clothes as if they were new clothes.
As a result, I don't know if it's the customer service of their store or who, I shouted aggrievedly next to her, saying that these clothes were thrown to her by the boss to wear, and she hasn't bought new clothes for as long as she has been in the company.
No matter what style of clothes, thick, thin, long, short, flowery, plain, she can only accept that there is no chance of resistance at all, and the tone is super aggrieved hahahaha.
A small video taken from the live broadcast room is also attached to the back.