Seeing Huang Lu who suddenly appeared at the door, Lin Xiao was only stunned for a moment, and then understood.

Messages on tablets have delays ranging from a few seconds to more than a dozen seconds, and are not received in real time. Lin Xiao saw the message that he didn't want to lose weight, and Huang Lu, who used the audience's account, must have seen it earlier than himself.

"What's wrong?" Lin Xiao gestured with his eyes.

The soft sound of music came out from the mobile phone that Huang Lu held tightly in his hand, and it completely coincided with the background music in the live broadcast room.

At the first moment when he saw the news that he didn't want to lose weight posted on the public screen, Huang Lu got up and rushed over, and he didn't even have time to collect his mobile phone, he naturally heard the two words that Lin Xiao said in the live broadcast room.

"People who don't know how to respect each other don't deserve to be our customers. ”

He never expected Lin Xiao to say this.

Tomorrow night will start the Double 11 event, today is a crucial night, everyone knows that at this moment, if you can not offend people, do not offend people.

Whether you can endure it or not, you must endure this wave.

This is what the shopkeeper of other stores said to Huang Lu, just before the live broadcast started, he also jokingly said this thing to Lin Xiao.

Moreover, Lin Xiao is still from VISION.

VISION is a large company, and due to the nature of the work, there are many people and things that need to be faced every day. If you want to handle things to a more satisfactory state, the first thing is to handle interpersonal relationships well.

Huang Lu did not specifically ask Lin Xiao about his previous position in VISION, but judging from the usual relationship, the other party is obviously quite good at this aspect. It's not necessarily about getting along with someone or forming your own small group, but when you integrate into a new environment, you don't want to be obtrusive.

Commonly known, sleek and sophisticated.

No matter how irritable and unhappy you are, you can suppress yourself, show your most perfect and kind side, and automatically ignore all bad remarks. For example, on occasions like this, those words that do not want to lose weight are said.

But Lin Xiao didn't do this, but chose to respond directly and positively.

This is something that Huang Lu has never thought of at all.

Huang Lu waved his hand at her, motioned for her to continue, and found a stool to sit down.

Seeing Huang Lu come in, Lin Xiao was only slightly stunned for a moment, and quickly came back to his senses. When I looked at the camera again, my face had returned to its usual smile.

Only this time, the smile was a little more sharp.

Don't take ibuprofen: That's a good point!

Sang Ying, who was sitting on the side, was a little nervous because of Huang Lu's sudden arrival, but she was still more dazed.

No matter which platform it is, whether it's an online store or an offline physical store, the bigger the business, the more diverse people you see every day. Most people are able to maintain a relatively peaceful mind most of the time, but online shopping is a platform with no threshold and can send messages anytime and anywhere.

Maybe someone has always been a good person, and he has suffered countless yin and yang weirdness after a busy day. When you are physically and mentally exhausted, a small thing when communicating with a customer service person on the other side can become the last straw that breaks the camel's back.

Volcanoes erupt all the time, but the chances of erupting on the service staff behind the screen are higher.

After a long time, customer service has become a profession with particularly high requirements for the ability to resist pressure. Even if Sang Ying didn't really go to customer service, she had seen many times that the customer service girl in the store smashed the keyboard angrily.

Cheng Yan also told them that no matter what the situation is, they must put the smiling face first. also told her that Huang Lu of Fantes is a person with a particularly strong work ability.

However, the ability to work is strong enough to be able to scold customers directly in front of so many people? After a scare, he continued to speak in the live broadcast room with a smile as usual. And Huang Lu, as the boss, not only didn't stop it, but also slowly found a place to sit down, smiling on the mobile phone screen, as if he didn't mean to blame people.

Sang Ying frowned involuntarily, she was more disappointed than shocked by Lin Xiao and Huang Lu's bewildering behavior.

I thought it was a powerful person, but I didn't expect it to be like this.

Obviously, Sang Ying was not the only one who was shocked by this.

After a short pause on the public screen of the live broadcast room, the news surged wildly, faintly swiping the screen.

Maybe it will set a record for the most interactions since the start of the broadcast.

Don't want to lose weight: why do you talk like that?

I don't want to lose weight: I think you are the most disrespectful one, and you still have this kind of face when you open your door to do business, so I recommend that everyone don't buy anything here.

Forward: What's the situation? Why are you still swearing?

I don't want to lose weight: the quality is so bad that I can't afford to die, and I completely ignore people after sale, and now I add another one, glass heart!!

I'm going to buy a lot: I've bought it many times in this store, and the quality is very good, and the fit is also very good!

Expired noodles: What's the situation? Can you stop swiping the screen, the anchor can't see the messages I send.

Big Flower Roll: I don't want to lose weight, what happened? I just sent a message to their customer service, and someone replied.

When you have money, buy other fields: send a few more times to try, the recent Double Eleven, the customer service has been so slow.

Rookie shows fat: Why is the anchor so fierce? Slipping away, it's not appropriate to talk like this.

How can you eat Bunny: What's going on? I still want to place an order, I feel like this version is not bad.

"Double 11 is approaching, the number of inquiries has increased, and our customer service is also working overtime to seriously reply to everyone's questions, so that everyone can rest assured when placing orders. There is a quality problem in online shopping, and we need to return and exchange goods, and we sellers do not want this kind of thing to happen more than you buyers, so we will solve it for you as soon as possible. As for some of the unpleasantness caused in the shopping process, it is also reasonable. When our store is open, we will naturally do our best to handle it for everyone. Lin Xiao's words changed, changed his previous gentle attitude, and his tone became a lot sharper, saying: "However, if we just come to find faults, our store is not very willing to waste time to serve, but it will affect our real customers." ”

Rookie fat: Why do you find fault?

I didn't want to lose weight: I bought several clothes in this store two days ago, but the customer service and I said the wrong size, and I couldn't wear them at all after I bought them and received them.

I want to buy a lot: then you can choose to return it, it seems that there is a free shipping insurance.

Outdated Xiao Wang: I can't believe what the customer service says, they all recommend it to you casually, and I bought the wrong one several times when I listened to the customer service.

"Our store gives away free shipping insurance. Lin Xiao looked at the words scrolling on the public screen, the smile on his face remained unchanged, and he continued unhurriedly: "After all, it is not an offline physical store, you can try it on directly, and everyone's specific body shape is different. It is precisely with these in mind that we will give away free shipping insurance, and the speed of return and exchange consent is also controlled within one day. ”

Big Flower Roll: Their family is very fast, and they sent it to me on the day of the last exchange.

I want to buy a lot: since I support seven days of no reason to return the goods, I quickly returned it to her.

Expired noodles: yes, let's deal with it quickly, I still want to continue looking at the clothes. Can you not deal with these after-sales problems during the live broadcast, it's really a waste of time.

Huang Lu looked at the scrolling messages on the public screen, curled the corners of his mouth, and no longer continued to stare at the phone, but crossed Erlang's legs, and watched what Lin Xiao was going to do next.

"We've dealt with it after the sale, and we've done it many times. Lin Xiao raised the corners of his lips and looked directly at the camera, his words were a little more relaxed: "In the past two years, this customer has bought a total of 12 times in our store, and the number of purchases each time is more than 10 pieces, which can be regarded as almost every time he comes to visit every new season, which is really very grateful." ”

Lin Xiao paused deliberately, and then continued: "Being able to repurchase so many times infinitely shows that the quality and style of the goods in our store are very positive. I believe that it should be difficult for everyone in the live broadcast room to be as affectionate as this one. After all, even I don't just buy clothes in one store, but I still want to try new styles more often. ”

Expired noodles: Oh my God, how can you buy so much!

I have to buy a lot: I have a mine at home, I buy a bunch almost every two months, can I wear it?

When you have money to buy other fields: fainting, how to buy clothes, you can have gossip to see? It's like arguing on the side of the road.

"It should be able to be dressed," Lin Xiao smiled slightly, and threw a bombshell into the live broadcast room: "But after buying it so many times, she didn't leave a single piece of clothing, and returned it all." ”

Big Hanamaki: Why is that?

Rookie Fat: I buy several pieces together at a time, but most of them can stay. Is it a joke that she bought so many times, bought a bunch each time, and didn't leave a single one?

Wait until you have the money to buy Bezambi: I don't understand.

"It may indeed be our store, which does not suit the other party's style preferences, and it really can't do this business. Therefore, our store has set up an automatic order closure. This way, she doesn't have to go back and forth, and we can also reduce a lot of unnecessary workload and free up time and energy to serve more guests. ”

I'm going to buy a lot: is this a malicious return?

Angry Xiao Wang: There are so many clothes, you haven't worn them?

Dahanamai: Do you want to have new clothes to wear every day? This is really too much! You have handled so many returns for her, and it is clear that it is deliberate!

Don't want to lose weight: Nonsense! It's your own goods that are not right, the real thing and the sudden serious dissatisfaction, the quality of the clothes is rubbish, and you come to slander people.

Just when Lin Xiaodu thought that he might have left if he didn't want to lose weight, the other party suddenly jumped out and said this on the public screen.

Lin Xiao felt a little inexplicably happy in his heart, and even a little faintly excited.

Since Huang Lu came in and sat down in the live broadcast room, she hadn't looked in his direction again, for fear of seeing eyes beyond her imagination.

Right now......

Lin Xiao raised his head and glanced in Huang Lu's direction, Huang Lu leaned back slightly on the back of the chair, the anger on his face disappeared at some point, replaced by a smile of unknown meaning on the corner of his mouth.

But the eyes, like every previous time, were full of affirmation and praise.

Lin Xiao was still a little apprehensive, but at this time, he completely let go.

"Since the goods are not right, you can remove the packaging and try it on, and throw it aside for us to return. Lin Xiao's momentum increased a lot, and he said word by word: "Then why do you return every set of clothes that you are not satisfied with, and wear them out and take a bunch of photos?"

The public screen in the live broadcast room, which had been scrolling, suddenly stopped.