Chapter 20 Handling of Complaints 

In the VIP private room of the bath, a man in his early thirties, dressed in casual clothes, was smoking a cigarette with an angry face.

Next to him was a young and beautiful woman of twenty-five or sixteen years old, wearing a fashionable trench coat, sitting very dignified and eating fruit!

In that picture, there is quite a fairy in the fairyland, a graceful fairy is eating fairy fruit slowly!

At this time, the woman ate a cherry, and then said with a smile: "Tell me about you, is it so much of a thing? The cashier doesn't seem to be wrong, you didn't bring a vice card to blame anyone!"

As soon as the beauty said this, the man was suddenly unhappy, and said in a tone of residual anger: "I can't get used to their family treating big customers like this!"

The woman originally wanted to persuade the man, but now when she saw that the other party's anger was coming up again, she decisively chose not to speak anymore and concentrated on eating the fruit in front of her!

At this time, there was a knock on the door of the room, and then three people came in, it was Feng Yun, Huo Qiuming and the director of the bathing department!

After the three of them entered the house, Feng Yun hurriedly stepped forward and said: "This gentleman, I am from the financial department of the hotel, and the cashier is managed by us, I heard that our cashier has caused you trouble, which has made your consumption trip unpleasant, I specially came to apologize to you!"

After that, Feng Yun directly performed a standard ninety-degree right-angle bow method at the man!

It was also a little surprising to see Feng Yun's attitude so sincere, but as a person who still has no anger, he still has to maintain his image!

"Is this the end of the apology? Is this your sincerity?"

It seemed that he had expected the man to say this, Feng Yun did not hesitate at all, and said directly to the man: "Sir, what you said is right, such words are indeed not enough to express our sincerity, and I come to apologize this time, naturally I am full of sincerity!"

Feng Yun said, pointed to the bathing supervisor standing behind him, and said to the man:

"This is the director of the bath, and he also knows that this incident is a problem with the bathing department, so in order to apologize to you, the consumption of you and the lady next to you will be paid by the bathing department, which is counted as an apology to you!"

As soon as Feng Yun's words came out, the bath supervisor's face instantly turned a little dark, mainly according to Feng Yun's statement, the cause of this incident became their bathing department, this is a public dumping, and in front of the guests, he can't justify it at all, so he can only eat Coptis dumbly!

And Huo Qiuming secretly gave a thumbs up to Feng Yun:

Dude, this pot is shaken: steady and accurate!

The arrow has to be sent, the bath supervisor can only bite the bullet, put on a standard smiling face to the man and said: "Sir, your consumption this time, paid by our bathing department, is our compensation for you, I hope you can understand, in the future we will provide you with more exquisite, more attentive service!"

Hearing this, the man's expression softened slightly, and then said, "Am I the one who is bad for money?"

Feng Yun hurriedly said at this time: "Sir, you are not a bad person at first glance, we don't mean that, we just want to make friends with you, but the little brother still has something to say to you!"

After hearing this, the man nodded and said, "I'm quite happy to listen to your kid, you talk about it!"

Feng Yun nodded, sorted out his thoughts, and then said: "Sir, I apologized to you before because our cashier didn't speak to you in the right way, and didn't calmly explain to you the rules of our hotel, which made you angry, so I apologize to you on his behalf." ”

"However, there is nothing wrong with the regulations that our cashier said, and as a top stored-value card customer of our hotel, you will naturally have relevant personnel to explain the rules of use of the stored-value card to you in detail when applying for a stored-value card, and you can't be ignorant of the rules. ”

"Of course, I don't mean to say that you are wrong, but I just want to remind you to pay attention to our prepaid card regulations, otherwise, you will face this situation the next time you come to spend. ”

"Because our cashiers are professionally trained, they will strictly enforce the rules of the hotel, in order to avoid affecting your mood of consumption, so please also follow our rules for the use of stored value cards to use stored value cards. ”

As soon as Feng Yun's words came out, the eldest brother's face became a little unpleasant, but Feng Yun didn't care about this, he used both soft and hard, and he could apologize to you because of the cashier's attitude, but the rules are the rules, and the other party must be let know that this will be the result next time.

Just when the other party's face was getting worse and worse, Feng Yun continued: "Sir, I know that you are a person who wants to save face, but it is not easy for us to be people in the service industry, I hope you can also respect us a little." ”

"In this situation, I would like to write a poem, and after listening to it, you can choose whether you can cancel this complaint. ”

The eldest brother thought about it, because Feng Yun's words before really made him a little embarrassed, so he nodded and said, "Say it, I'll listen to it!"

Feng Yun said with a smile:

"I endure hardships and hardships for life, and I am tired all day long before and after the saddle. ”

The guest complained with a smiling face and apologized, nodded and knelt down. ”

"I can't go back home all year round, and I dare not leave my position every second. ”

"Abandoning the family and children is ashamed of the elders, and being in the middle of it is ashamed. ”

"If you still can't understand it, I'll ask the cashier to come and kneel!"

After Feng Yun's limerick was read, everyone present was silent, especially the people in the hotel, this poem was too real for them, and it was indeed a true portrayal of their hearts.

And this eldest brother was also infected by Feng Yun, and his face had returned to normal, but his eyes secretly glanced at the woman behind him, and seemed to be a little hesitant.

For this, Feng Yun saw it very clearly, and instantly understood that the eldest brother's fire today was mainly because he had no face in front of women, and now he needed to go down the stairs.

Thinking of this, Feng Yun rolled his eyes and said to the beautiful woman: "In such a materialistic money society now, it is undoubtedly the greatest luck in my life to be able to see a young and lovely person like Miss." ”

Woman: "???"

Suddenly being licked, the woman was a little confused, and the eyes of everyone present looked at Feng Yun in unison, not knowing what he was going to do.

But he saw Feng Yun continue to say to the woman: "I think only a woman like Miss who has the ability to shame Diao Chan and not let Zhaojun be the only decision-maker of this incident!"

......

After listening to Feng Yun's words, the woman looked at Feng Yun with a shocked face and said, "Someone actually thought about it together, and I think so myself, confidant!"

After that, the woman looked at the eldest brother and said, "Everyone has said so, it's rare to meet a confidant, what else do you have to be unforgiving, let's go, don't trouble others!"

(=´ω`=)

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