Huo Qiuming and Feng Yun looked at each other, how could this complaint feel a little weird.

Strictly speaking, Wu Jinglong really has nothing wrong, and the only thing that is lacking is probably that the language expression is too fairy!

"What now?" Feng Yun asked as he looked at Huo Qiuming.

Huo Qiuming thought briefly for a moment, and then said: "Let's talk about Wu Jinglong's matter later, now it's mainly about appeasing the guests!"

Speaking of this, Huo Qiuming looked at the bathing supervisor on the side and said, "What do you think about bathing? If the other party doesn't show the deputy card, it will definitely not be able to reduce the lady's fee!"

The implication is very simple, the cashier is managed by the finance department, but it is for the business department to serve, at this time, you can't see the excitement in the bathing department!

The managers of the hotel industry, who are all people with high emotional intelligence, how can they not understand what Huo Qiuming meant, the bathing supervisor hurriedly said: "That lady's order, we can give a discount for bathing, and I will ask our manager to sign it when I go back!"

As the manager of this department, he can still have this authority in this department, Huo Qiuming doesn't have to make any gestures in the bath, but he himself has no authority to give people discounts......

But at this time, Feng Yun said on the side: "This is not enough!"

The eyes of the others instantly looked at Feng Yun, Huo Qiuming knew that Feng Yun's brain was spinning fast, especially since this period of time, the performance was even more obvious, so he was also willing to listen to Feng Yun's opinion!

And the most important point is that both of them want to handle this matter perfectly from the bottom of their hearts, after all, they don't want to return to their lives of white and black because of Wu Jinglong's incident......

I saw that Feng Yun put down his mobile phone without a trace at this time, and then said to a few people: "We have to take precautions, since the guest has complained because of the problem of this checkout discount, then if we simply give the discount, I am afraid it will not be enough to calm the anger of the guest!"

After listening to Feng Yun's words, Huo Qiuming and the bath supervisor were both stunned, and after thinking about it carefully, they found that there seemed to be some truth in what they said!

"Then what do you think is the best way to do this?" Huo Qiuming asked after thinking about it!

Feng Yun slowly said his thoughts, Huo Qiuming nodded after hearing this, feeling that there was some truth, and he agreed!

However, the bath supervisor didn't do it, and said directly: "No, why should we take such a big loss from the trouble caused by your cashier!"

Seeing that he didn't do it, the expression on Feng Yun's face didn't change, and he looked at the bathing supervisor who was a little fried and said, "Since you said that this is our cashier, how about the income of your bathing department in the future?"

"......" bathing supervisor was speechless!

Feng Yun continued: "The cashiers are only managed by our finance department in terms of business, but they serve your department!"

"One thing I want to remind you, if I'm not mistaken, the hotel seems to have relevant regulations, for this kind of guest complaints, it should be your sales department itself responsible for solving, in other words, when the guest at the checkout something unpleasant, your bathing people should be the first to come forward to appease, but your bathing department people did not do this, whose responsibility is this?

"According to the description of the scene just now, it seems that no one spoke to your bathing people at that time, although the customer was in conflict with our cashier, but our cashier did not verbally collide, and there was no mistake at the checkout, who do you say is responsible?"

"Another thing I have to remind you of, although I am not from your bathing department, but I still know a little about your work arrangement, and it is said that you, the supervisor, should be in the front desk of the bathing department!"

"But this incident happened for so long before you appeared, think about it yourself, what have you done during this time, is this considered a dereliction of duty or off-duty?"

"My proposal just now is already a step for your bathing department or for you personally, if you don't agree, it's no problem, let's make a big deal about this matter, I think everyone will be sad then!"

"Besides, our cashier didn't make a mistake in principle this time, at most he criticized two sentences, but your dereliction of duty and off-duty problem, I'm afraid it's not just two sentences of criticism!"

"Of course, although I don't know what you did when you left the post, but you must know that if the above investigates, what else did you do when you left the post, I'm afraid the handling level will be higher!"

"This time, I'll talk to the guest and let you bathe with some blood, if you don't want to, then you can solve it yourself, I don't care, let's just report this matter and it's over!"

After Feng Yun finished talking about this, he directly looked at Huo Qiuming, who was listening to the fascination, and said, "Manager, the people here don't know what to do. I don't know the hearts of good people, let's go, let them make trouble by themselves, let's report this matter to our Mr. Liu, let the bathing department play by itself!"

After that, the two turned around and walked towards the elevator, the bath supervisor behind him had a changing face, and he looked hesitant, as if he was hurt by Feng Yun's words just now!

Seeing that Feng Yun and the two were about to enter the elevator, the bath supervisor finally couldn't help but shout: "Manager Huo, wait a minute, let's discuss it!"

Huo Qiuming was originally a little unsure, but after hearing the words of the bath supervisor at this time, a smile appeared on his face, and he secretly gave Feng Yun a thumbs up!

"There's no need to discuss, what Feng Yun means is what I mean, and if you don't agree with the bath, we don't have to talk about it!"

Seeing that the two had already walked into the elevator, the bath supervisor gritted his teeth and rushed over directly, pressed the elevator door, and said to Huo Qiuming and Feng Yun: "I agreed!"

Seeing that this one agreed, Feng Yun and Huo Qiuming both smiled!

Feng Yun breathed a sigh of relief, to be honest, he was really afraid that the other party would not agree, you must know that just now he received another trigger task in the APP!

Task content: Successfully solve the complaints of Wu Jinglong's guests, and get the sincere understanding of the other party!

Time limit: 2 hours!

Rewards: Reserve 500 XP points, 100 licking proficiency points!

Confirm Acceptance of Task (Yes/No)

When Feng Yun saw this task, he was absolutely shocked, it was the first time he had seen the task reward skill proficiency, so Feng Yun accepted this task without hesitation!

Of course, the most important thing is the 100 points of proficiency in licking, which is a reward that can make him lick 100 less, so he must take ......

PS: About the update instructions, because of the reason for working during the day, the time is a little tight, so the two chapters of the update will be placed in the evening starting tomorrow, one chapter at about eight o'clock, and the other chapter at about eleven o'clock, thank you for your support!

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