The gate of DF wiring harness factory.

An Audi A4 slowly stopped at the door, and Xu Hui and Tong Li, the manager of the quality department, got out of the car together.

When they arrived at the door to register the visit information, the two of them put on an entry visitor card and called the supplier management engineer of the DF quality department, which was regarded as entering the factory.

Xu Hui's face was very gloomy, and he felt that he was a dignified general manager, but when he came to the customer, he was not respected at all, which made him very angry.

But now that his factory is at fault, he can't do anything about it.

This time he came to visit, but he didn't ask for it, but other customers forced him to come.

What are you here for?

First of all, we must lower our posture and admit our mistakes, then explain the root cause of the problem, propose temporary measures and long-term measures for this problem, and sign the claim form by the way!

From beginning to end, it's a special grovel!

Xu Hui felt that he was the minister who signed various treaties to make the Qing government pay all kinds of indemnities, which is called a loss of power and humiliation of the country, and this is called a traitor seeking glory.

But what can Xu Hui do?

He felt that it was all the problems of the people at the bottom not working hard, the workers did not work well, the inspectors did not inspect well, the equipment maintenance personnel did not do well to overhaul, and the technicians did not confirm the process well...... None of these people are worry-free, and none of them really work hard!

Tong Li saw Xu Hui's face turned blue, and knew that it was useless to say anything now, and she didn't even dare to say a word of comfort.

The two walked silently in the wide factory area, like two lost dogs.

Tong Li pursed her lips and said: "This engineer from the customer's supplier management doesn't know how to pick it up, it's really a big bully." ”

When Xu Hui heard this, he snorted coldly, and then entered the front desk of the customer's office building, and after another interrogation and signing, the two of them finally went upstairs and met the engineer who gave feedback on the quality problem.

When the engineer saw the people from Tengfei Factory coming, he didn't even give a smile, and directly pulled the two to the conference room, and called the leaders of the quality department and the procurement department, looking aggressive.

After a while, Manager Wang of the purchasing department came in with square steps, and when he saw Xu Hui and Tong Li, he gave a smile, everyone shook hands, and soon sat down and started the meeting.

Manager Wang wiped the oil on his face, and said with a smile: "Mr. Xu, Manager Tong Li, I believe you have a certain degree of understanding of the quality problem this time. However, before the report, I still want to emphasize to you the seriousness of this problem! This problem has humiliated our DF factory and almost lost the trust of our largest customer OEM, so all the costs are borne by your company, there is no doubt about this! If your company's rectification can not completely avoid the relevant quality problems, then your company may even lose this part of the order!"

Manager Wang's words were like a heavy hammer, hitting Xu Hui's heart hard.

This is DF wire harness factory, although it is not the largest customer of Tengfei Group, but the order volume is also a large customer that can rank in the top three!

If he angers DF Factory and even loses this big customer, then Xu Hui will die a miserable death even if someone covers him in the group.

Even if you want to protect your own relationship, it is absolutely impossible!

Thinking of this, it was clear that the temperature in the conference room was very low, but a layer of fine sweat still appeared on Xu Hui's head.

Xu Hui coughed, wanting to say something high-sounding to save some favorability, but unfortunately he was interrupted by Manager Wang as soon as he started to play officially.

"Manager Wang, we Tengfei and DF have been partners for many years, they are simply brother factories, for this quality problem, Tengfei is willing to pay full responsibility, I will urge the operation team to conduct in-depth analysis......"

"Mr. Xu, my brother is still settling accounts, this time the matter is really too big, forget it, it's useless to say this, hurry up and start your report." ”

Xu Hui was interrupted, and he didn't dare to show any dissatisfaction on his face, but just signaled Tong Li to start reporting quickly.

Tong Li turned on the computer, hurriedly connected to the projector on the table, and then opened the PPT made by staying up late, and then began to report.

"Basically, this is the question...... We guess there may be a problem with the inspection equipment...... The analysis is that the spot check is not in place...... In the future, we will strengthen training and systematic prevention, and we will update the relevant measures into the PFEMA of this product......"

When Tong Li reported, the atmosphere in the entire conference room seemed to be stagnant.

Manager Wang of the DF factory looked impatient, and several engineers below were also uninterested, and even whispered something to each other, as if they had doubts about the report.

The more Tong Li spoke, the more she felt weak, the more she spoke, the more she had no confidence, and finally even her voice became quieter and quieter, until she finished the report, and her sweat flowed down.

Xu Hui was even more speechless for a while, because with his level, he could hear that this report was simply too coping.

The root cause is not clearly explained, there are no temporary measures, and the long-term measures are training and so-called systemic prevention, which is simply nonsense!

If this was an internal meeting, Xu Hui would definitely have to slap the table.

But in fact, the most embarrassing problem is that the quality of yesterday's feedback will be given today, and Xu Hui does not dare to guarantee that the report written by others can be better.

So he had no choice but to let Tong Li go on hard.

Look at it now, what a major mistake, a general is incompetent and exhausts thousands of troops!

With apprehension, Xu Hui and Tong Li looked at Manager Wang.

Manager Wang yawned and shook his head: "I listened to this report, how can I listen to it as if I didn't hear anything? I am a procurement person, I don't understand technology and quality control, but I just want to ask, how did this problem arise? You tell me, because there is a problem with the testing equipment, that is the reason for the outflow, right? Tengfei Group, that is a very authoritative cable company in China, why is this report so unprofessional?"

Tong Li was about to cry when she heard this, and said in her heart that I stayed up all night to make it.

On the customer's side, Manager Wang's words have set the tone, and the follow-up offensive will not stop at all, and the engineers of the customer's quality department will begin to ask questions one by one.

"Manager Tong, I have seen the PFEMA of your factory, and it can't be done, I feel that it is coping, and it can't actually guide your operation and production at all, so I think your so-called measures can't solve the problem at all!"

"Hehe, I'm sorry I laughed out loud, training as a precautionary measure, it's the first time I've heard of it in the industry. If the training had been useful, this problem would not have happened at all. ”

"Training, training records and other evidence brought, next time we audit, we will definitely check whether the relevant content has really been trained!"

......

After a period of verbal criticism.

Xu Hui and Tong Li are like frosted eggplants, and their eyes have no sparkle.

Because they couldn't stand it anymore, the two lowered their heads directly and began to pretend to be ostriches.

Manager Wang tapped the table with a fat finger, and when he saw that it was almost there, he coughed and came out to relieve the siege.

"Okay, okay, after all, it's a brother factory, everyone wants to give the supplier a chance, isn't it Mr. Xu?"

When Xu Hui heard this, his eyes finally regained some of his brilliance, and he said in his heart that after so many years of maintenance, it was finally no cost, and at the critical moment, this Manager Wang could help say a word.

Moved, grateful, touched!

Xu Hui nodded like pounding garlic: "Yes, yes, Manager Wang is so right, we are a brother factory, and everything is based on the premise of cooperation!"

Manager Wang smiled, and the fat on his face gathered together: "Mr. Xu, the brother factory belongs to the brother factory, and the cooperation belongs to the cooperation, this time your company is really outrageous, and the quality control level of this product is really too poor." If you can get effective rectification measures today, it's just that, but Mr. Xu, look at it, this report, hey, I can't bear to look at it directly!"

Xu Hui and Tong Li blushed when they said this, but the two of them were very helpless, because this was the true level of take-off.

The so-called report to the customer reply basically depends on an editor, in the final analysis, because Tengfei's products are sold cheaply, much cheaper than foreign cable products of the same type, and the price is also the lowest among the domestic suppliers.

Therefore, in this case, the wiring harness factory that is overwhelmed by the cost reduction will not criticize it too much, but if you really want to be more serious, these so-called reports are particularly shit.

It's just that everyone knows that there is dog shit on the table, and Tengfei took the lead in eating this soaked shit, and the wiring harness factory can only barely eat it because it can be full.

Manager Wang didn't understand this, so everything today was just a show.

"Come on, Mr. Xu, take a look at this claim and the supplier's quality assurance agreement, and sign it. ”

Xu Hui took the two pieces of paper and found that the compensation amount had reached as much as 120,000, which directly startled him.

He was just about to jump up and oppose this amount of compensation, when he saw the supplier guarantee letter next to him, and the terms on it were even more unacceptable.

"Manager Wang, this claim amount is too much, we are just a copper leak!"

Manager Wang's eyes widened, and he almost blew his beard, and said angrily: "Yes, you are a copper leakage, but do you know how long the main engine factory has been shut down because of your leakage? Do you know how long the inventory has been checked by our DF because of this copper leakage? This claim amount is not much, not much at all!"

Xu Hui looked helpless, gritted his teeth, he picked up the pen and signed directly.

However, after signing, he still wanted to try to win the guarantee letter not to sign, but as soon as he finished speaking, he automatically closed his mouth.

Because Manager Wang already knew what he wanted to say, he sneered directly: "This is what our boss Tony personally requested, and you must sign this guarantee letter, otherwise your business will be switched to other suppliers." To be honest, there are at least five factories waiting outside for Tengfei's share, they have a more stable quality level, and the price is not much more expensive than yours. ”

Xu Hui took the pen and sighed and said, "Okay, I'll sign." ”

As Xu Hui finished signing, his whole body seemed to have lost his strength, and he was afraid when he thought of reporting this matter to the group, and he didn't know what kind of treatment he was going to receive.

At this time, Manager Wang achieved today's goal and directly asked all the engineers to leave, leaving only the three of them in the conference room for a while.

After the play is over, the purpose has been achieved, and Manager Wang doesn't mind giving Tengfei a little smile.

Seeing that everyone was gone, Xu Hui showed the last trace of hope on his face, and forced a smile to himself: "Manager Wang, our relationship is so iron, why bother, hey, I have taken a big responsibility this time......!

Hearing this, Manager Wang usually agreed with an obscene face, but he didn't expect to have a cold face today.

"Mr. Xu, don't make trouble, our DF has issued a guarantee of integrity, and I also signed it, don't do these things in the future, won't it hurt me! But since we are a cooperative relationship, then I will give you a message. ”

Xu Hui's eyes lit up, knowing that it was still useful for Manager Wang's public relations before.

"What's the news?"

"Just today, Mr. Yang, the owner of Xingbang Cable Factory, came, and he didn't see me as a purchasing manager at all, so he went directly to see our foreign boss Tony. ”

"Ahh

Hearing this, Xu Hui and Tong Li both exclaimed in surprise.

Because they never dreamed that Yang Bufan, a little dick, would hook up with Tony!

You know, Tony is the only boss of the DF factory in Yicheng, and he is a commissioner sent by DF International Group.

It's that foreigners are all very upright, if Yang Bufan's miscellaneous pieces really capture Tony, it will definitely be difficult to take off in the future!

"Manager Wang, what do they want to do in Xingbang?"

Manager Wang shook his fingers: "What else can you do? Grab your order! I have to say, Xingbang Yang is still level, the last time he did an audit made Tony very happy, directly gave the new energy order to Xingbang, reached the first cooperation, this is an opening. Originally, this was nothing, because after all, new energy orders belong to a small part of our DF business, but recently, Tony has had some talk, and I heard that we will consider adding one or two suppliers to the special line part. ”

When Xu Hui heard this, his face changed again and again, and his brows furrowed tightly.

"Why! What kind of ecstasy did Yang Bufan pour into foreigners? Did he do this!"

When he said this, Xu Hui pinched a few fingers together and rubbed them, this action was very vague, but everyone understood that it was money.

Manager Wang smiled, shook his head and said, "You're wrong, foreigners don't eat that set, it's actually just a signature!"

Signature?!

Xu Hui's three views were completely shattered, and he couldn't pick them up anymore!

Whose signature is so awesome that it can sway Tony's attitude?

Manager Wang sighed: "Xingbang Yang is always a ghost, this Tony is also notoriously difficult in our DF, known as the white bread man, but as a result, he was so handled by Mr. Yang!"

Xu Hui was anxious for a while: "What kind of signature is it?"

Manager Wang shook his head and said, "I heard that it was Jia Xiaoling's signature, and Mr. Yang made a matchmaking and asked Jia Xiaoling to participate in DF's annual meeting this year, and he will also perform a show!

Ha?!

Xu Hui was completely stunned.

Isn't Jia Xiaoling just a comedian, why does Tony eat this!

What a mistake!

I knew that Tony liked this tune, and Lao Tzu spent money to invite all the stars of the super comedian, which is better than using 120,000 as a claim to play in the water!