After Zhu Mingfeng decided on the greenhouse, he sampled the soil quality and prepared to take it back to study what is most appropriate to plant this year.

Because the tractor was full of carts of melons, Zhu Mingfeng and Yi Shaofeng carefully climbed on the melons and barely reached the town. Got on the bus, couldn't take the tractor directly, the two pressed on the melon, and when they arrived in the provincial capital, it was estimated that the melon should be thrown away, and it was not safe.

Yi Shaofeng went to Grandpa Ma first, and sent the rooster and eggs brought from home to the old man and his friends, so that the old man and his friends could have a tooth sacrifice; some time ago, he returned the money to buy an induction cooker to Grandpa Ma, the old man didn't want it, Yi Shaofeng told him the idea of opening a few more stores, and he couldn't pad it every time, so the old man reluctantly accepted it.

When Yi Shaofeng arrived, his son's family also came from the capital to see the old man's house, and he happened to be there. After introduction, Grandpa Ma's son, named Ma Zhenran, is engaged in financial work in the jurisdiction of the capital, and Yi Shaofeng is not embarrassed to ask. The daughter-in-law's name is Wan Qingting, with beautiful eyebrows and excellent temperament, she works in a bank, and her grandson is 1 year older than Yi Shaofeng, and her name is Ma Renjun.

Hearing that the founder of the Mosang Gong Goose Hotel was the child in front of him, Ma Zhenran was surprised.

"It's okay to call you Xiaofeng, I heard your grandfather Ma say Mo Sanggong goose, yesterday I went to experience it with your aunt, it really opened my eyes, and I heard the manager of the store say that all the service standards are formulated by you. I found that many service concepts are very advanced in the current society, even if they are not in foreign countries, where did you learn them?"

may be in charge of the economic port, so he pays more attention to some details of the operation than others, and the more he observes, the more surprised Ma Zhenran is.

"You call me Xiaofeng, it's nothing, I didn't think of these at first, I just wanted to open a store to see if I could change the poverty situation at home, but you also know that not all people who open stores can make a profit, so I think about how to let customers come in to consume, Sister Lin told me a word called core competitiveness. Maybe our children's minds are simple, so we can only think of parents taking care of their children, so can we transplant this care into the business, of course, the customer as their own child is not enough respect, so I put forward the slogan of treating customers as family members, through this aspect, and then think about how to serve every customer well, the way will not be biased, and the current service standard has been formed. ”

There was no way, Yi Shaofeng could only say the panic he had said countless times to Lin Shengnan and Zhao Yayan.

Next, there was a lot of talk about the service upgrade of the store, the pricing strategy of the dishes, and how to replicate it in the future. Ma Zhenran is a man with a big heart, many ideas make him deeply touched and inspired, Yi Shaofeng has a successful case in his previous life, and the two chatted very speculatively.

The meal was opened, interrupting the conversation between the two, Wan Qingting smiled and brought the dishes to the table, Yi Shaofeng took a look, hey! Except for a plate of tribute goose that should be packed from the store, the others are basically canteen meals, but they are a little better than usual, it seems that Director Yu opened the small back door; Grandpa Ma came out with a bottle of wine, always with a satisfied smile on his face, it seems that the arrival of his son's family made him feel very good.

Yi Shaofeng got up and explained to everyone that he still had to go to the store to have a look, and made an appointment with Ma Zhenran to talk next time he had time, and walked out.

"What do you think of this godson that your father and I recognize?" I don't think it's worse than you," Grandpa Ma said as he looked at his son, who was pouring himself wine.

"Dad, it's not like I don't want you to recognize people, I don't seem to say anything, I've always agreed," Ma Zhenran looked helpless, Lao Tzu can't deliberately suppress him if he wants to show off.

"But don't say it, if this kid hadn't sat in front of me and talked to me, I really wouldn't believe it was a child, it was too precocious, and I hadn't heard many of his views, and it felt a little whimsical when I first heard it, but when I thought about it, it made a lot of sense. This kid is not simple. ”

"If it is a simple child who can enter the eyes of your Lao Tzu and me, saying that he looks like Xiaojun is only one aspect. Grandpa Ma had a smug expression on his face, this pearl had not yet been wiped off the dust, but he was the only one who saw it.

In the compliments of his son and daughter-in-law, the old man toasted happily.

When Yi Shaofeng arrived at the store, he saw the customers waiting under the parasol at the door, patted his head, and just chatted with Grandpa Ma's son, forgetting to ask which department to approve the construction of the glass house.

As soon as I walked into the store, I heard a customer ask to pack a fruit plate, maybe he was too full at noon, and the fruit plate on the table was not eaten much. The waiter explained that the watermelon had been refrigerated, and if it was packed at home on such a hot day, it would spoil, and for health reasons, he did not agree to pack it;

Yi Shaofeng walked next to Zhao Yayan and whispered a few words. She quickly ran to the back door, filled a whole watermelon in a bag, and walked over to the table of customers.

"Hello guys, I just heard that you were going to pack a fruit plate, our waiter stopped it, although she was also kind and said the truth, but we still didn't do a good job, and I apologize to you. As he spoke, he screwed up the bag of watermelons.

"Although the sliced watermelon on the plate cannot be packed, the whole watermelon can, and please don't be polite, just take it as our little apology. Zhao Yayan said with a smile, trying her best to make the language more appropriate.

The customers on the table were a little embarrassed, and refused to wring the watermelon away, but under the offensive of Zhao Yayan's sincere bow and sincere language, they could only wring up the watermelon and left, and the people next to them were very surprised, such a service was too unreasonable; Zhao Yayan gave a watermelon to the customers who dined at noon, and sent a watermelon to each table; one of the customers held the mentality of trying, saying that one was not enough, and the waiter brought two more in less than a minute, and the big brother and sister screamed, without a trace of reluctance, but let the customer make a big red face.

The store is now staffed enough, and there are a little more; the two newly recruited young men are also very diligent and capable, and the two security guards are still pointed out to him by Lin Shengnan, and he only saw that he was not wearing a uniform, nor was he standing on the edge of the store, but standing about 20 meters away from the store, although no one supervised, but there was a standing statue, looking not tall, but his back was straight. Lin Shengnan told him that they were all veterans, one was a former scout, and the other was a former telephone soldier.

At the regular work meeting in the afternoon, Yi Shaofeng announced three things: the first thing was to announce a new salary system, including promotion channels and leave benefits for employees. Because the welfare of each employee was improved, it caused a round of cheers.

The second thing is that the service standard officially transitioned to version 2.0, adding a special seat for pregnant women, the seat is wrapped in a soft cloth, and there must be a pillow; a special seat for children is added, which is made of wood like a walker, and a batch of self-designed dolls are ordered from a toy manufacturer, Yi Shaofeng found that there are very few children who take their children out to eat; and the details of the existing service, including the watermelon incident at noon, and the emergency plan for customers not bringing money, etc.

The third thing is the preparation of the new store and the plan for the 15-day event in the second half of August.

After the meeting, Lin Shengnan told Yi Shaofeng about the reporter, and Zhao Yayan told Yi Shaofeng that her mother wanted to talk to him, Yi Shaofeng had a sense of accomplishment, and finally someone took the initiative to find him. Sure enough, "flowers bloom, butterflies come".

Please greatly recommend and collect it, and thank you to the author!