Lao Liu: What do they do?

O newspaper editor!

Playing scoundrels is not their strong point, but playing with a pen is more powerful than the other.

After a few people discussed, they decided to make a special report on the mobile phone store and Moya mobile phones.

Because it's coming to 3.15, Consumer Rights Protection Day.

The quality of Moya mobile phones, which can be fried and smoked when charged, is obviously not good at product quality, give it an exposure!

That mobile phone store cheats consumers, sales are completely relied on, after-sales are completely relied on pits, this kind of black store must also let the masses know!

"I have a friend who works at CCTV, and he is participating in the preparation of the 315 party, I will go back to him and see if I can poke this matter into the 315 party!" Lao Liu also gritted his teeth and said.

These editors of daily newspapers are not respectfully entertained wherever they go, but the pen can "kill"!

As a result, today I touched the ash of my nose in a broken mobile phone store, and was pointed at my nose and ridiculed, how could I swallow this breath.

Besides, this phone is really unusable.

Who knows when, suddenly there will be smoke and fire, or even an explosion, it's not a joke about your own life.

............

Just do it, and within two days, there was a report in the Rongcheng Daily about the smoke from the charging of Moya's mobile phone.

At the end of the article, the editor commented in a sad and indignant tone.

"Domestic products should be self-reliant, in recent years, with the development of the national economy. Domestic brands are getting stronger and stronger, quality is the life of the brand, as we all know, Haier in order to strictly control the quality, once destroyed all the refrigerators with quality problems in public! This is how to strictly control the quality, only then there is now a well-known national brand Haier. However, it is undeniable that there are still many bad manufacturers, which are shoddy and do not pay attention to quality problems. Moya mobile phone is a typical example!

This mobile phone, the appearance is very beautiful, the various functions are very cool, it seems to have surpassed the international brands, and even the price can be compared with the international brands. However, the most basic quality can not be guaranteed, buy this mobile phone, consumers have to worry every day, for fear that one day suddenly exploded! This kind of thing, how is it shipped from the factory, and is there a relevant department to manage it.

Finally, I would like to remind you that the service attitude of the XX mobile phone store on the first floor of the Pacific Computer City in this city is extremely bad, and the problem of the product will only shirk the responsibility, and it will not provide after-sales service at all. I hope that the majority of consumers, when buying mobile phones, pay attention to avoid such bad merchants. ”

Well, after the news of the day was released, the effect was really obvious.

The mobile phone store's business plummeted, and there were significantly fewer people entering the store than before.

"What's going on? Why are there so few people today? "The store manager is still wondering.

There are not fewer people in the entire computer city than before, but why don't everyone enter their own stores?

"The manager is not good!"

A shift clerk hurriedly walked in from outside, still holding a newspaper in his hand.

"What's the matter, hurry. The manager asked.

"Look at today's Rongcheng Daily, the mobile phone store outside has reported!" said the clerk, handing the newspaper in his hand to the manager.

The manager just chuckled in his heart and reported?

Obviously not a good thing, right......

Because there are no outstanding deeds in my store that deserve to be praised.

When I opened the newspaper, I saw that something had happened.

Seeing the last sentence of the news, the manager almost spit out a mouthful of old blood, and his store was directly named!

No wonder there are so few customers entering the store today!

Locally, Rongcheng Daily is still very influential.

Could it be that the group of middle-aged people who came to make trouble two days ago still have such a big relationship, and they directly stabbed the matter to the newspaper office?

Still thinking about how to solve this problem, someone walked into the store again.

"Welcome to the ......"

Before he finished speaking, the manager swallowed back, because the group of people who came in were obviously not here to buy mobile phones, they were all wearing uniforms, this is ...... The Industrial and Commercial Bureau!

"Who is the person in charge of your shop?" asked a middle-aged man in the lead, majestically.

The clerks immediately looked at the manager, who wanted to hide, but he couldn't.

He took a step forward, "I...... I'm the store manager. ”

"Put the business license, the local tax registration certificate, the purchase list, the brand authorization...... Someone has reported that your store sells counterfeit and shoddy products, is there such a thing?"

............

If it's just one store being checked, it's nothing.

After all, Moya mobile phones are now distributed nationwide, and the channels are not small.

But the problem is, things are getting bigger and bigger......

On the evening of March 15th, the annual 315 party was about to start, and Mo's father and Mo's mother were also sitting on the sofa in the living room watching TV with a smile.

"Hehe, I don't know which company is going to be unlucky this year, if it is at any time in normal times, it will be a great honor to appear on CCTV, but only at this time tonight, no company wants to be on CCTV. Mo Dad said with a smile.

"Yes, this 315 party is really powerful, as long as the company is exposed on it, it basically can't survive that night, and it will be investigated overnight. Mo Ma also said.

The party began, and 315 in those years was still playing the real thing, and the exposed were all some black-hearted merchants, all of whom had real materials.

For this party, all places attach great importance to it, basically just on the TV here, the industrial and commercial departments where the enterprises involved are located began to act, almost all of them are to catch up with the end of the 315 party, to get things done, and then feedback to the party working group.

Obviously, this is to show their attitude, to prove that these black-hearted companies usually do not get their own protection.

I don't usually neglect my duties, I just don't notice it.

On crisis public relations, on execution, on the efficiency after the accident, to be honest, no company can compare with the "relevant departments", everyone understands.

was watching and discussing, when I heard the host say, "The company that is exposed next is a company that makes mobile phones." Now that mobile phones are becoming more and more popular, everyone's life is also getting richer, and many people will spend thousands of dollars to buy a beloved mobile phone. However, many people don't know that sometimes the mobile phone that they have bought for thousands of dollars is not only of poor quality, but can even pose a threat to your life!"

Mo Dad laughed when he heard it, "What kind of mobile phone is this, it can still pose a threat to life?" I want to see which mobile phone is so unlucky, and it was named and criticized by the 315 party......

Before he finished speaking, Mo Dad was dumbfounded, because the mobile phone that appeared on the big screen of the party was too familiar to him.

Isn't this your own Moya phone!

"Moya mobile phone, a brand that has just risen this year, has invested a lot in advertising before and after the Spring Festival. The phone looks very good, with beautiful styling and a lot of features. However, according to the many complaints we have received and the in-depth investigation of our reporters, there have been many accidents with this mobile phone! Most of the accidents are caused by the user directly plugging the mobile phone into the charging cable to charge, the battery appears to expand and deform, and even explodes in smoke! Last night, in Shencheng, Northeast China, there was just another accident, a user who bought a Moya mobile phone, when charging the mobile phone at night, the mobile phone battery suddenly caught fire, fortunately he had not slept at that time, and the fire was extinguished in time. However, if any user doesn't notice, the consequences are unimaginable! According to the survey, ......

What the host said later, Mo Dad didn't hear it at all, he sat there blankly, there was only one thought in his head, it's over!

were directly named by 315, so you can imagine what will be the next thing to greet Moya's mobile phone.

The investigation of the relevant departments, the return and refund of consumers who have purchased Moya mobile phones, the general generation of the major regions will naturally not bear this responsibility, and the mobile phones will all be returned to the factory, and the payment that has been received and has not yet been received will naturally not be considered.

Moya phone, perhaps...... It's going out of business.

What should I do, I invested so much money in Moya, and now I haven't seen a penny, and I may have to lose a lot of money.

The project in the eastern area has already started construction, and we are still waiting for the money from Moya to come over......

Therefore, Mo Dad doesn't think about tea and food these days, and he can't sleep.

This matter, the last time Mo Wenxin called, Mo's mother also secretly told her.

What can Mo Wenxin do, she has no experience in this area.

After thinking about it, I thought of Yu Wenfei.

Yu Wenfei is a business genius, and Mo Wenxin also saw his company's recent financing, and she was also very happy for Yu Wenfei at that time.

In just half a year, the company has achieved a valuation of tens of billions, which is too powerful.

So after the accident at home this time, Mo Wenxin thought of asking Yu Wenfei for help, at least, Yu Wenfei could also help come up with ideas.

............

After listening to Mo Wenxin finish telling the matter, Yu Wenfei was a little dumbfounded, he really didn't expect that Mo's father's Moya mobile phone would do so many things.

To be honest, mobile phone accidents are actually quite common.

Don't talk about a new brand, no experience, let's just say that those old manufacturers who have been making mobile phones for many years will inevitably have problems occasionally.

However, once this kind of thing gets bigger, it will definitely be a fatal blow to mobile phone manufacturers.

The most typical example, Samsung didn't make this kind of thing back then, and as a result, it was basically equivalent to withdrawing from the mainland market.

You know, in the early years, Samsung's domestic market share was still very high!

Even a top manufacturer like Samsung can't withstand such a blow, and Mod's Moya is indeed more than lucky......

According to Yu Wenfei's experience, in fact, to deal with this kind of thing, it is necessary to "put out the fire" as soon as there are signs of it, and deal with one accident after another, and absolutely not accumulate it.

After all, there are a few accidents, and many times consumers are actually very talkative, just like editor Liu, who just wanted to return the goods at the beginning.

If the after-sales service is done well, it can completely avoid the next series of things.

But now that things have gotten bigger, to the point where it's hard to make amends......