Chapter XXXII: System

Yang Xinyue feels that every sales person has its own style, as long as the people under her abide by the company's rules and regulations and uphold the bottom line of life, as for the process in the middle, she generally does not interfere much.

But Yang Xinyue is very disgusted by the fact that he extracts the fruits of other people's victories and makes other people's previous efforts go to waste.

With such a big market outside, there is no need to stare at the front of you and your colleagues in the company.

Yang Xinyue took Zhao Liang to the finance department first, then to the operation department, and then to the performance department......

Both the operations department and the performance department suggested that she find the head of the third branch to mediate privately.

Yang Xinyue went to the office of Zhou Kai, the person in charge of the third point.

"Mr. Yang, you are also in business, you should know that sales are result-oriented, and whoever does it will of course be whom. Now the customer is only one salesman in contact. ”

Zhou Kai's tone was tough, and he looked non-negotiable.

Yang Xinyue said: "Now there is indeed more than one high-quality customer in contact, but if you find that there are colleagues in the same company, you can't contact again, this is the rule." Mr. Zhou, you won't be unaware. ”

Zhou Kai couldn't listen to it: "The rules are the rules, but who can tell the process clearly? You said that your people talked about it first, and I also said that Zhang Yingying of our department contacted the customer first! ”

Yang Xinyue sneered and said: "How can I tell when I am in contact with a customer, there is a record of the call? There is a registration when I go out? There is a record of the time for the other party to accept the visit, right? Where is it not clear!"

"Besides, we have already made a record of this guest internally, and the follow-up treatment plan was also discussed at the meeting, and it looks like the contract is about to be signed, and you say that it is your customer, which is not clear. When we applied for a contract with the operations department before, it was recorded, and you can go to the operations department to inquire. ”

Zhou Kai waved his hand and said: "I don't care about these, I only know that Zhang Yingying signed the last order." You didn't sign it, it's your problem! You should look at your problem internally. ”

Zhao Liang was angry when he heard it next to him.

"Mr. Zhou, you're a bit of a hooligan in this matter. It's not that we have any problems, it's not that we don't sign, we are ready for the contract, you don't know where you know the information of this customer, you know that you want to sign the contract, so you run over to sign it, and it will become yours?

"You don't have to tell me this, I only argue with you Mr. Yang. Zhou Kai ignored him.

Yang Xinyue pulled Zhao Liang.

Zhao Liang's rank is not as high as Zhou Kai, and Zhou Kai didn't take him seriously.

Yang Xinyue has been doing sales for many years, and she knows how difficult it is to follow up a list to sign a contract.

There is a lot of work to be done.

From the initial acquisition of this customer, contact, and then to the customer's trust, communication project, repeated meeting, confirmation of the project, dismissal of doubts, determination of follow-up services, customer repeated, re-communication, re-confirmation, and then to sign the contract......

I don't know how many steps to take, how many hardships to go through, and no customer signs a contract as soon as they come into contact.

Some customers may want to follow up for half a year, a year, or even a few years.

There was no road before, and others flowed out, and then you said that the road was walked by you.

It doesn't make sense.

In the end, the two sides argued, and the trouble went to Mr. Xie of the business department.

Mr. Xie doesn't want to offend either of the two capable generals.

Playing a round game: "I understand the matter, I have also read the information, from the timeline, this matter is indeed a customer who talks about it in four points, and finally a contract signed in three points......"

Zhou Kai hurriedly said: "Mr. Xie, four points said that they talked about the customer first, we can also make this kind of table, and we are not out of registration when we go out, but we don't write down the specific customer." ”

Yang Xinyue couldn't listen to it: "Yes, as long as you can come up with evidence, do you have a phone number to make an appointment with the customer? WeChat is there? What is the time? Open me and take a look." If the customer also said that you contacted first, I have nothing to say. ”

Zhou Kai said: "Mr. Xie, according to the company's system, isn't it anyone's contract that is signed, and the list is anyone's? ”

Mr. Xie was a little embarrassed: "Why don't you each take a step back, one receives the performance, and the other receives the commission?"

"Impossible!"

Yang Xinyue and Zhou Kai are rare in agreement.

As soon as this kind of example is opened, as long as the news of the customer is obtained, and the customer signs first in the name of the company, who is it?

Who else in the company is willing to help negotiate orders in the future?

Yang Xinyue saw that Zhou Kai was a little unproductive, and she really couldn't stand it.

"Mr. Zhou, do you really want to go according to the company system?" Yang Xinyue asked him.

Zhou Kai said: "That's nature. Working in the company, of course, you must abide by the company's rules and regulations. ”

Yang Xinyue said: "That's very good, then let's talk about it, last month's shed renovation project, the 50 million income, I signed it in the end, right? The guest signed it on my face, right? You don't remember it, right? Should this income be transferred to us four points? It just so happens that last month's commission has not been settled, and we will go to the operation and finance side to make an explanation, what do you think?"

Zhou Kai looked constipated after hearing this, he really forgot about it.

Zhao Liang also said beside him: "That is, we should be given four points." At the beginning of the month, Mr. Yang also helped Li Yiyi of your team negotiate a project, and this list will also be divided into four points for us. ”

Yang Xinyue laughed.

She is in the company, and under normal circumstances, if the salesman needs her to help negotiate business, she will not refuse under normal circumstances.

It doesn't matter if it's her quarter or someone from another branch.

Under normal circumstances, everyone in a company will also help each other and benefit each other.

When she's not around, the people under her will also ask people from other departments to help out.

Every salesman has a different style, some people are good at building relationships with some aunts and mothers, and some people are known as "grandmother killers".

And some customers also prefer mature and steady male salesmen who have been working for many years and feel professional.

Some guests prefer to talk to the little girl, feeling that the little girl has affinity and is more patient in follow-up service.

Everyone has their own strengths, and Yang Xinyue is very willing to help a group of people when others ask her to help negotiate orders.

She also likes to be within their quarters, so that everyone can freely deploy together and help each other cooperate.

For example, if the little girl wants to go out to visit alone, Yang Xinyue will also let them go out together.

If it's because of who negotiated it, the list is anyone's, which is a bit unreasonable.

Every newcomer in her department, the first business is negotiated by her.

The 50 million she talked about last month was much larger than today's list.

If this is hers, she can get a lot of money.