In August 2007, when I returned to the office from running a customer from outside, my assistant Xu Lihua suddenly ran into my office and reported: "Boss, I found that the person from the company next door took the business of Manager Wang of the sales department to ask us how to operate, and even the special base sheet for operation was our letterhead format......." I didn't pay attention to it at first, and I immediately praised my assistant: "You did a good job, I will take the time to talk to Manager Wang about this matter." ”。

This "nine-headed bird" On the one hand, the sound insulation effect in the office is not good, on the other hand, this topic is more sensitive and sharp, and if it is not done well, it is likely to cause the opposite effect; It is safe to say that they do not understand the professional operation process of the freight forwarding chain at all. For the sake of safety, I still reminded Manager Wang of the suggestive prompt on QQ: "Manager Wang, I have worked hard recently! Are there any difficulties in business development and development and what do you need help and assistance?!".

She said casually, "It's nothing, it's not hard"; since she replied to me like this, I also know it in my heart, this is basically a real thing, and in retrospect, she does often go to the company next door to brag and chat, and when she returns to her office, she has a gloomy face. Sure enough, within two months of October, my assistant reported to me again: "Boss, the company next door came over again to ask us how to operate, or the manager Wang and her customer Pamanao Company, which we had been maintaining before, and now this customer basically has no business to do normally in our company, but the company next door often comes to consult this and that." ”

Her behavior is called "flying order" in our industry, which is to transfer the business to other peer companies to do, and the profits go into their own pockets, to put it bluntly, it is an immoral behavior that eats inside and outside, which is the same as the nature of the general manager Cheng of Kunshan Dayun before. I realized that this was a priority, so I first called her to the private room of the coffee shop downstairs, formally negotiated the matter with her, and also wanted to make my attitude clear to her.

"Manager Wang, are you flying orders outside?", I bluntly raised this serious topic with her.

"Nonsense, no, there's something wrong!", she pretended to deny it when she heard this.

"So how did the Pamanao webbing that you have been maintaining come to the company next door that doesn't know anything about freight forwarding?

"Oh, that's probably the customer's own choice, it's their business to come next door to consult the details of the operation process, what's my business!" she shamelessly continued to shirk her responsibility.

"This customer has been maintained by you for so many years, and it is also one of your more important customers, a guest you care about very much, how can you let it run to the company next door that doesn't understand the business at all? What I want to tell you is: you are still the department manager of the company, and you also participated in the formulation and signing of the company's rules and regulations, you took the lead in doing such an outrageous thing, how do you lead the personnel of your sales department, and how do you let me deal with this matter?"

"Mr. Zhao, I didn't fly outside, do you have any evidence? What is there to say here without evidence?", she replied with a tone of no evidence and no admit, and replied a little impatiently.

"I just want to make it clear to you: a gentleman loves money and takes it in a good way! If you are unhappy about what you are doing, you can talk to me, even if you want to resign and work alone, I will support you like Shanghai General Manager Lu and me, you will take away all the guests you maintain and develop, I promise not to harass you, but if you do this kind of thing during your tenure, don't blame me for being unkind!", I officially warned her for the first time.

"Got it, it's nothing, I'll go first!", she still had a kraft candy attitude.

I originally thought that after talking to her this time, there should be a certain deterrent effect, but I didn't expect that a month later, her business volume began to decline sharply and transferred to the certificate company next door, and the people in that company did not have so many years of precipitation and accumulation, and they would always keep coming to consult this and that. When my assistant told me about this again, I immediately convened a company-wide meeting: "Manager Wang will be removed from his position as department manager for violating the company's management system and articles of association and doing things that violate professional ethics, and at the same time give him a stern warning and be given three months to correct and correct his mistakes!" Your manager Wang's character is really not very good......". In fact, I know that she is already in Cao Ying, and I just need to find a step down as a company manager.

At the end of the meeting, I called her out of the office door and warned her directly to her face: You are the first year of junior high school, don't blame me for being fifteen, no one is a fool these days, and I hope you don't treat me as a fool, if you play yin like this, don't think that I can't! In fact, this "nine-headed bird" has always treated me as a fool, and through this incident, I really understood a truth: "To deal with the sinister villain, you must not use the same method as the gentleman!"

Sure enough, after a month, she went directly to the company next door as a partner without saying a word, and it seems that you can always hear her hearty and happy laughter from next door, and in our company it seems to be a deep hatred, bitter hatred and a gloomy face, I immediately notified the finance and personnel: the last month's bonus of 22,000 yuan and salary of 3,000 yuan, a total of 25,000 yuan, stopped being paid, the reason and reason is that it seriously violates the company's rules and regulations. Because there is a QQ connection between the operation of the company next door and our manager Xu Lihua, about five months later, the operation of the company next door told my assistant: "This woman is really bad, she quarreled with our boss, and it is estimated that she is about to break up!", sure enough, two months later, Assistant Xu told me that Manager Wang, who was "capable", resigned from next door again. I replied lightly: Some people thought they had picked up a treasure, but they never thought it was a piece of Xiang.

No one should break through the bottom line of the system and morality and become a vulgar slave in front of money!