"Have you watched the video of the delivery guy?"

Seeing the boss shaking his head, Li Nanjun took out a video and showed: "It is known as SKP discriminatory door." ”

Shen Feng was stunned, this is not the No. 1 luxury consumption mecca in the capital?

The matter is very simple, a security guard prevents the takeaway guy from entering the mall, and even says that he can enter as long as he does not wear overalls.

As soon as the video came out, it caused a wave of online crusades against occupational discrimination. Li Nanjun said: "I specifically talked to the little brother who regularly delivers food to our company, and for them, this is simply commonplace." ”

"Especially for veteran riders, the core contradiction of the delivery career is by no means in a few shopping malls or communities with strange management. ”

"The office buildings, residential areas, and shopping malls in the whole city are basically incomprehensible. Riders have a delivery map in mind: which mall has the most difficult security guards, and which street has fewer traffic jams......"

"Especially during the lunch rush hour, a rider carries more than a dozen orders, and he can't wait to ride the clouds. As in the video, a lot of time is wasted pestering with security personnel, and it is more like a luxury that belongs only to ticket players. ”

"It's obviously the UP master who attracts people's attention!"

Shen Feng nodded, although he hadn't eaten takeout for a long time, he had always focused on Meituan, after all, it was a 100 billion dollar giant, and this respect was a must.

Li Nanjun took a sip of coffee and continued: "There are three mountains that food delivery riders are really afraid of: delivery overtime, customer complaints, and platform penalties. ”

"According to their words, it is often a few days of money, not enough to be deducted at one time, we are just fish on the board. ”

Shen Fengxin believes this, after all, the golden age of riders has passed. When Meituan first started, the benefits of riders were very high, and it has been declining since then, and it took a salary cut before going public, which was actually a boiled frog in warm water.

Takeaway seems to be turning into a reservoir of the country's important stable job market?

Claimed to be five million little brothers?

"Now Meituan recruits new riders, mainly relying on the mobilization of old riders after returning to their hometowns, and the mobilization fee rewards 1,500 yuan for each newcomer recruited. ”

"The biggest problem is the retention rate, ninety percent will leave within a year or two, except for middle-aged people who have nowhere to go, young people will basically not stay here. ”

"It seems that the entry threshold is low, but the actual way to work is far more difficult than simply being an UP master!"

Shen Feng received the latest research report, more than 500 orders have an additional income of 1.5 yuan per order, and then the platform will evaluate the riders based on four criteria: order completion, punctuality rate, average duration, and delivery distance.

Major cities implement a regional station system, and the site revenue is linked to the negative review rate, and the site with poor reviews will be canceled, so the district station manager is often motivated to eliminate the bad user reviews for riders. Single

The distance given by the platform is often about 6% of the actual distance. If it is a "4km+" remote order, which is generally regarded as cost-effective, the crowdsourcing rider can reject the order, while the delivery rider is subject to the order acceptance rate of more than 99% and needs to coordinate with the stationmaster to transfer the order.

Therefore, the essential skill of the old bird is: how to push off the low-cost order during the noon rush!

"Especially in our CBD, white-collar workers live on takeaway, most of the takeaway is in the form of one person and one pot of small restaurants, and the problem of slow meal delivery during peak hours is basically unsolvable, and the reason for slow meal delivery of overtime by riders accounts for more than seventy percent. ”

"Although the platform claims to not deduct money, it is not only one order that is stuck during the peak dining period, but multiple orders in hand. For example, now there are six orders in hand, all of which are two kilometers away, and because this one is stuck and can't get a meal, so I can only wait, and finally the other five orders are too late. ”

"There are at least seven or eight starts. ”

Shen Feng frowned and said, "Doesn't the company have a canteen?"

Li Nanjun said with a smile: "Our food is well-known in the circle, but many little girls like to eat a snack or have a cup of afternoon tea, so ......"

Shen Feng smiled and shook his head, then you can't blame me.

To put it bluntly, it is also a technical job, which seems to be something that can be done by everyone, but in fact, it all depends on time management ability.

The most awesome thing about Lao Jianghu is not to run fast, but to know how to choose the most suitable list, or to find the most direct distance.

There is no way, the platform only recognizes the time, the KPI standard of the delivery rider believes in the supremacy of efficiency, and the punctuality rate is not up to standard, and the cost of reducing the remuneration per order must be prepared, and it is also necessary to be prepared to be complained by users and cancel the order.

"If I were Wang Xing, the most urgent thing to solve now is the problem of navigation!"

Li Nanjun said seriously: "The route planned by the navigation system of the takeaway platform only considers the delivery time, does not consider the actual feasibility, and sometimes even violates traffic rules, resulting in the delivery staff having to go in the wrong direction, take a detour, or face unfair punishment." ”

"The shortest path is sometimes reversed in some sections. Riders who follow the planned route will be violating traffic rules, and if they follow a normal route that complies with traffic regulations, they may exceed the delivery time set by the platform. ”

"What should I do with my little brother?"

Shen Feng didn't speak, Wang Xing's super platform dream is to put it bluntly, from the supply chain in the upstream of the industrial chain, to the merchants in the midstream, and then to the consumers in the downstream.

In order to realize this dream, it is necessary to keep up with the development of the B-end business module, but it is obvious that after analyzing the RMS restaurant management system, Kuaidon purchase and Meituan small loan, it is not difficult to find that each business has its own limitations.

From a system perspective, in terms of 2C business, Meituan-Dianping is always facing competitive pressure from Alibaba and Ctrip.

In terms of 2B business, Meituan's B-end business has not grown for a long time, and is still in the early stage of exploration, with the entry of giants such as Alibaba, Tencent and JD.com, Wang Xing has not yet found a suitable helmsman for each business module.

Is there a need for a time management guru?