How could the boss's cell phone be in his hands?

The manager was stunned for a moment, right?

It should just be a coincidence, someone else must have called him as well.

The manager held his phone to his ear while staring intently at Liu Shufang's actions.

When he answered the phone, he naturally knew what was going on.

Liu Shufang glanced at it, hung up the phone and put it in his pocket, and then walked in front of everyone.

Many employees probably already understand in their hearts that this person should be the boss, otherwise they can't understand his behavior at all.

Unless it's a neuropathy.

The cashier girl was already stunned, he turned out to be the boss?

However, she and everyone are equally puzzled in their hearts, shouldn't the boss be a chubby old aunt?

"Hi everyone, I'm the new boss. Liu Shufang smiled and introduced himself first: "My name is Luo Changtian." ”

When the manager heard this, his expression froze completely, and it was over!

If he is the boss, then he is not a big deal?

He remembered what happened yesterday afternoon, sleeping during work hours, scolding the clerk, scolding the "customer" in front of the boss, and just ......

But at this moment, he could only run over in a hurry, standing on the far left side of the queue nervously, and didn't dare to look at Liu Shufang for a while.

Even though he still had doubts about this matter in his heart, he didn't dare to let go of the willows anymore.

If he is a fake boss who deliberately makes trouble, the real boss will naturally clean him up later.

But if he is the real boss and continues to scare himself, he can really get out of the way.

is also uneasy in the bottom of my heart, and the cashier girl.

Although Liu Shufang is the boss, she was surprised and pleasantly surprised.

But at the same time, she also remembered that just now she said in front of Liu Shufang that this boss was a vampire with only money in his eyes......

Oh, my God!

The girl clenched her little fists, and her palms were oozing sweat.

"It seems that everyone still doesn't know, but in fact, Wei Fen, the original owner here, passed away yesterday. Liu Shufang said softly.

When everyone heard this, they were stunned and surprised.

Immediately, I couldn't help but feel a little sorry and sad in my heart, after all, I was a dead person.

"Excuse me...... You said that Boss Wei Fen is dead, is there any evidence?" asked a woman with a slight frown.

Liu Shufang glanced at her, it was Lu Wei, the woman with the longest working experience.

Among these employees, she should have a relatively small voice.

"This is Wei Fen's death certificate. Liu Shufang took out a piece of paper from his pocket, walked over and gave it to Lu Wei: "You can take a look." ”

"But sir, that doesn't prove that you're the boss here?" Lu Wei looked up.

"This is Wei Fen's will. Liu Shufang took out two pieces of paper from his pocket and gave them to Lu Wei: "And the handwriting appraisal issued by the Public Security Bureau." ”

Liu Shufang turned around and returned to the front of the queue, and said softly: "A few days ago, I met Wei Fen who fell down on the street, stepped forward to help her up, and sent her home. ”

Liu Shufang continued: "Actually, this is my luck, it just touched her heart at that time, if a few days later, or the people around her are good to her again, this will left to me may not exist." ”

After reading the contents of the will, Lu Wei was both surprised and a little envious in her heart.

helped Wei Fen and inherited all her family property, and it was impossible for others not to envy her.

There are also people who are kind enough to help a grandmother, and they may have to lose their fortune.

It's really lucky!

"If you don't have any doubts, I'll start talking about work. Liu Shufang glanced at everyone, and finally his eyes fell on the manager: "Zheng Duoxin." ”

"Here!"

The manager hurriedly responded, he knew that he was going to be punished, and he only hoped that Liu Shufang would be lighter.

"Sleeping during working hours, personal attacks on employees, disrespect for guests, arrogance and rudeness. Liu Shufang frowned and said, "As a manager, you are completely unqualified, do you have anything to say now?"

"I ...... I am willing to accept the punishment. Zheng Duoxin said nervously.

"It's probably not enough to just accept my punishment!" Liu Shufang said with a smile: "I have carefully checked the company's bills in the past two days, and there seem to be some problems, do you think Wei Fen can do anything wrong without asking about the company?"

Zheng Duoxin lowered his head in a little panic at the moment.

Liu Shufang looked at him, and his sharp gaze suddenly turned to the purchaser.

The latter was quietly glancing at Zheng Duoxin, and when he noticed Liu Shufang's gaze, he hurriedly lowered his head.

Liu Shu is relieved that there is probably a number, and these two people are likely to collude to get kickbacks.

Wei Fen is negligent in managing the company, and it is normal for those who hold relevant power to take kickbacks for profit, which is the human nature of most people.

Liu Shufang retracted his gaze and did not continue the question for the time being.

After getting the definite evidence, they will be dealt with, and if the amount is large, they will be sent directly to the public security bureau.

"I've read the information about the mall, and I know a little bit about the general situation. Liu Shufang said softly: "Now is indeed a more difficult period, we have entered a vicious circle of dead ends, want to change the status quo, we need all work together, let me talk about some of my ideas, from the price, service and quality three aspects of start." ”

"Let's talk about the price first, first, the company's current commodity pricing is higher, I consider lowering some prices, roughly adjusted to, 15 higher than the price two years ago, because taking into account the factor of inflation, and from now on to improve the service to customers, so excluding inflation, the overall price is still a little higher than two years ago. ”

"Second, since the price has been reduced, the difference in price should be refunded to the guests. Starting from today, the normal price adjustment of goods within ten days, guests can make up the difference with the invoice. ”

"Let's talk about quality, this is actually needless to say, do business or be sincere, steal the beam for the column false price can deceive the customer for a while, but can not deceive a lifetime, we have this problem to change if there is no encouragement. ”

"Finally, when it comes to service, we are also half of the service industry, from a certain point of view, a good service attitude is more important than price, which may also be a point that separates us from other competitors. ”

"First, three days for no reason to return. As long as the goods are not damaged and the customer wants to return or exchange them, they don't have to ask why, and they can return them directly. ”

"But...... What if the guest maliciously returns or exchanges?" asked Lu Wei.

"We're not stupid to return or exchange maliciously! It's okay to return it once or twice, but it's not okay to return it three or four times. ”

Liu Shufang said with a smile: "I know that everyone is worried that this regulation will make the guests very willful, in fact, as long as the things meet the expectations of the guests, they will generally not be returned. However, whether there is such a regulation or not will affect the customer's desire to buy. ”

"Just like when we shop online, the first one has seven days to return the goods without reason, and the second one does not, even if the first one is two dollars more expensive, I will definitely buy the first one, but the proportion of people who really exercise the right to return is actually very small. ”

"I believe that in the long run, the benefits of this regulation should outweigh the disadvantages. ”

……