Chapter 1419 - Vigorously rectify
Walking out of the conference room, Wang Hongbo first went back to his office, rested a little, and drank a cup of tea before getting up and going to Liu Qingyu's office.
At this moment, Chen Miancan, the secretary general of the municipal government, was sitting in the office outside Liu Qingyu's office and looking at the documents on the table, now, Liu Qingyu's secretary is not equipped, and he, the secretary general of the municipal government, can only give in for a while, while busy with work, while playing the role of Liu Qingyu's secretary part-time.
Seeing Wang Hongbo coming, Chen Miancan stood up with a smile and said, "Mayor Wang, Mayor Liu is waiting for you in the house." ”
While speaking, Chen Miancan followed Wang Hongbo into Liu Qingyu's office, poured tea for the two and walked out.
Liu Qingyu looked at Wang Hongbo with a smile and said: "Comrade Wang Hongbo, I came to you this time mainly to talk about work, I want to ask you, do you have any ideas and measures on how to calm this public opinion crisis as soon as possible." ”
Wang Hongbo said: "Mayor Liu, I agree with the suggestions you put forward at the party group meeting last time, I think that in order to calm the current public opinion crisis, the first thing to do is to increase the rectification of the tourism market, our hotels in Luming City, food stalls and other industries related to tourists' food, clothing, housing and transportation, and at the same time formulate new rules for them, so that all the enterprises involved do not dare to easily raise prices and ask prices." ”
Liu Qingyu smiled and said, "Do you have any specific feasible measures?" ”
Wang Hongbo nodded: "Specific measures are not difficult to formulate, the key is to see whether the relevant departments dare to really implement them." Speaking of this, Wang Hongbo said: "I think we can adopt a unified qualification certification for all industries related to food, clothing, housing and transportation in the city, and at the same time vigorously promote the safety and reliability of those enterprises with qualification certification to tourists, and guide tourists to choose those certified enterprises for consumption as much as possible when traveling."
At the same time, we also have to develop a good entry and exit mechanism, where the tourist real-name system reported more than a certain number of times of shop enterprises, after the approval of the relevant departments, will directly cancel its certification qualifications, and once the qualification is cancelled, it is not allowed to apply again within two years, so that those certified enterprises in the sense of the huge passenger flow brought by the certification, will not dare to easily do the thing of stealing customers again, because once they lose the certification qualifications, then the loss to them is far greater than the benefits brought by the stealing customers, so as to ensure that the cost of illegal activities has always been maintained at a relatively high level, so that these shop owners and business leaders do not dare to easily break the law to rip off customers. ”
Liu Qingyu suddenly asked: "Then if those stores and enterprises that have not been certified have the behavior of stealing customers, how should they manage these huge groups." ”
Wang Hongbo said with a smile: "These people are also easy to do, the implementation of a strict crackdown, as long as there are more than three foreign tourists to report these shops or enterprises, then the local industrial and commercial bureau can directly send personnel to conduct on-the-spot inspections, if it is verified that there is indeed a rip-off or price hike, then the industrial and commercial department can directly cancel its business license, the amount of its monthly turnover of 30% of the amount of punishment, to use heavy fines to punish them these enterprises dare not easily rip off customers, of course, the same terms also apply to those certified shops or enterprises." ”
Liu Qingyu asked again: "Then what if the people in the industrial and commercial department want to collect money in the form of fines?" ”
Wang Hongbo said with a smile: "This situation is inevitable, but I think that this form can be divided into two looks, although this situation may happen, but if the enterprises involved operate in accordance with the law, industry and commerce, It is impossible for people in the price department to find their heads, but as long as they do such a thing, they must be prepared to be heavily fined, in the face of such a high cost of violating the law, those shops and enterprises will not dare to easily steal customers illegally, of course, we must also formulate corresponding targeted measures for the relevant functional departments, once they are fined in order to collect money, once they do something that really harms the interests of the enterprise, then they must also accept the investigation of the discipline inspection commission department, and even have to pay the price of losing their work, so that they are interlocking, greatly increasing the cost of violating the law of all parties, so that they dare not break the lawIf you don't want to break the law and voluntarily abide by the law, then we can develop a good tourism market atmosphere in Luming City. ”
After Wang Hongbo analyzed these, Liu Qingyu smiled with satisfaction, although this Wang Hongbo usually doesn't talk much, but when it's time to say it, he is really very material, and what he analyzed is exactly what Liu Qingyu has been pondering these days, so it seems that Wang Hongbo, the deputy mayor of the Standing Committee, is usually more concerned about work, otherwise, it would be impossible to come up with so many things in such a short period of time.
Thinking of this, Liu Qingyu tested Wang Hongbo again: " Comrade Wang Hongbo, according to your plan, there is basically no problem, so how to deal with the problem of travel agencies, now, the competition of travel agencies is becoming more and more fierce, and even many travel agencies have played a five-day and four-night tour of inter-provincial scenic spots, the result is not only not to charge tourists, but will be posted to tourists 100 yuan such a slogan, do you think it is appropriate to do this, we Luming City as a tourist city, every year there will be a lot of contradictions and conflicts between travel agencies and tourists, you think, what is the reason for this situation, how to deal with the contradiction between travel agencies and tourists, how to avoid the phenomenon of tourists abusing tourists and even beating tourists. ”
Wang Hongbo smiled slightly and said: " Mayor Liu, I think, the reason for this phenomenon is that the root cause of this phenomenon is that the development of the tourism market is in a sub-healthy state, on the one hand, some tourists know that there must be a problem with many cheap tour groups, but they also want to join such a tour group cheaply, the result is conceivable, from this point of view, it is the problem of tourists' consumption psychology, this problem needs to be publicized and guided, on the other hand, it is also necessary to plan the various promotional slogans of travel agencies, and standardize their contracts. ”
"I think that at present, China's tourism industry, especially the travel agency itself has many problems, first of all, there are problems with the business model of travel agencies, has not kept up with the times, in today's Internet era, not to mention the low-price model, free models abound, but usually the solution we see is to charge through value-added services, or to make money through advertising, but in the travel agency, it has become a commission from the customer's shopping behavior, and even sometimes it is compulsory, which has led to a direct contradiction between travel agencies and tourists, I think, for such travel agencies, travel agency licenses should be directly revoked, rectify the order of the industry, with strict laws and regulations to regulate the market, in strict accordance with the tourism law to implement, no matter who to a travel agency to intercede is useless, and in practice, often a travel agency after the problem to find the relevant leaders in charge of the say hello, should have been seriously dealt with or even revoke the license of the problem is often a big deal, seriously damage the interests of consumers, I am in charge of tourism, will resolutely put an end to this situation. ”
When he said this, Wang Hongbo showed a firm look on his face, and Liu Qingyu also heard a hint from Wang Hongbo's words, that is, in the previous Liao Zhicai era, I am afraid that someone had done such a thing, and there were quite a few.
Liu Qingyu nodded lightly: "In addition to the problems you said about the travel agency itself, are there any other problems?" ”
Wang Hongbo nodded: " Yes, and travel agencies at most occupy one-third of the responsibility in this kind of incident, the second important problem is the lack of tourism supervision by government functional departments, and the punishment is not enough, such as our Luming City Tourism Bureau, those officials of the tourism bureau sit in the office all day to speculate in stocks, can people like them do a good job of supervision, do they have to put their minds on their work, no, so, I think, once such a thing happens, first of all, we should hold the regulatory officials and regulatory departments accountable, and directly hold the person in charge accountable, so that the regulatory authorities do not dare to take it lightly and perfunctoryIf we can't really activate and implement the accountability mechanism, I am afraid that such things will continue to occur in the future, and I think that a sword of Damocles must be hung over the heads of these officials, so that they dare not take it lightly. ”
Liu Qingyu suddenly shot a strange pride in his eyes when he heard this, from Wang Hongbo's analysis, he could feel the toughness and arrogance in Wang Hongbo's personality, and this temperament is exactly what Liu Qingyu wants to see the most, he hates the kind of soft and unrestrained people who do everything without any courage and responsibility, just like Liao Zhicai before, in the face of such a serious crisis of public opinion, he couldn't come up with any powerful measures, so that this kind of person would make Liu Qingyu angry, and now, if Wang Hongbo can really implement what he analyzed, then no matter whether Wang Hongbo will stand in his camp in the future, he will unreservedly support Wang Hongbo, because Luming City needs this kind of official who is responsible, courageous, and dares to speak the truth.
Liu Qingyu said with a little excitement in his voice: "Okay, the analysis is very good, are there any other reasons?" ”
Wang Hongbo groaned slightly, and finally clenched his fists and gritted his teeth and said: " Yes, and it is also an important reason, that is, our tourism industry association in Luming City, although they are ostensibly non-profit organizations, but in fact, they will collect a considerable amount of security deposit from member units every year, at the same time, they will also act as an umbrella for various travel agencies and their member units in many things, at the same time, they are also suspected of monopoly operation and other illegal acts, if the normal function of the tourism industry association is completely separated, let them and travel agencies and related members completely detach from the relationship of interestsI am afraid that the tourism industry association will always play a negative energy role in the healthy development of Luming's tourism industry. ”
Speaking of this, Wang Hongbo said with a wry smile: "It's just that the president of our Luming Tourism Industry Association is Liao Zhiqiang, the cousin of Comrade Liao Zhicai. ”,!