Zhang Qiang took a puff of cigarette and continued: "The sales department, the administration department, and the finance department are all college students, and they are educated and qualified. What kind of people are we recruiting in the after-sales department? They are all young people who have not even finished junior high school, how can they have quality? I have always emphasized that the company is not a family, we must pay attention to our words and deeds, three days and two days are fine, and after a long time, they will return to their original shape!"

Ling Luo smoked a cigarette and listened carefully, what Zhang Qiang said made a lot of sense. There are very few college students recruited for these repairmen, and college students really have nothing to do with this industry. Most of them are children from rural families, who did not go to school well and learned a trade for life.

Some people can't endure hardships and give up halfway, and those who persist become masters, although the car repair technology is excellent, but this quality is impossible to talk about.

"What about their technique?" Ling Luo asked.

Zhang Qiang said seriously: "Mr. Ling! These people are all recruited by me, I dare not guarantee the character, and the technology must be excellent." But to be honest, I think those people are not bad, but they speak a little vulgarly, and I used to be virtuous if I didn't lie to you. ”

Ling Luo smiled and said, "Brother Zhang is different now!"

Zhang Qiang smiled reluctantly and said: "Actually, it's no different, if I leave the company, I will immediately change into a person, like a ruffian." Now it's easy to say that he is a manager, and everyone else is looking at it, so he can't be so capricious. So I try to talk less and do more. ”

Ling Luo still knows him very well, and he agrees with this when he hears this, this is a smart person. There are things in my heart and ideas, weaknesses that I have changed in the most stupid way, and extremely smart moves.

"Then let's do it first! I'll go to the after-sales department when I have a chance. Ling Luo said.

Sun Jie raised her eyebrows and said, "Don't go to Mr. Ling, you have to go to the finance department when you go to the after-sales department, my two babies have been looking forward to your past!"

"Sister Sun, don't make trouble with me, okay?" Ling Luo said.

The three of them laughed and walked out of the office.

Ling Luo returned to his seat, smoking a cigarette and reading a book on management, he had read a lot of books on this area recently, and the focus of his study was naturally different due to his different status.

How to inspire and motivate people, how to win people's hearts, and how to cultivate team cohesion, these are the first things he needs to do.

The people in the sales department are okay now, and they usually communicate more and are not estranged. He really rarely goes to the after-sales department, and when he sees it today, it is really unusual, and those people look a little difficult to tame. The remaining two departments have few personnel and nothing to do.

The main solution is the problem of the after-sales department, as Qiu Yan said, once the company is running well and facing more customers, the importance of their department will also be revealed. If you really want to make customers unhappy, it will definitely affect the development of the company.

This hidden danger must be eliminated in time.

When Ling Luo was concentrating on reading and thinking, a person walked in, and without thinking, only Chen Linlin and Chen Da Secretary were uninvited.

"Secretary Chen, what's the matter?" asked Ling Luo without raising his head.

"How do you know it's me?" Chen Linlin said with a light smile,

Ling Luo raised his head and said impatiently: "I ask you to tell me, how can I know that it is not you, and only you dare to come in without knocking!"

Chen Linlin smiled even more, sat on the sofa, and said, "Didn't you want to tell me something in the morning?

Ling Luo finally remembered this, lit a cigarette, and smoked as he thought about it. After the cigarette was smoking, he talked endlessly. Three points are given and explained in detail.

After hearing this, Chen Linlin shouted: "Brother Luo, you are too good, why didn't I think of it?"

"If you can think of it, why do you want me as a manager?" Ling Luo pouted.

"Cut! You're the best, can't you?"

"Don't be poor, let's go, follow me to the after-sales department, and meet those heroes!" Ling Luo took a box of good cigarettes from the drawer. The two walked out.

There are only four people left in the after-sales department except for Zhang Qiang, and because they don't have any work, they often get together to smoke and talk nonsense, but they are still very relaxed.

Usually, Zhang Qiang also asks them to read more books and learn to learn business, but where can these people see it, they will fight after a few eyelids, and they look drowsy.

I was very interested in gossiping, and at this time the four of them were getting together to discuss the beauties. First the two leaders, then the two sisters from the finance department, and then the discussion came to Secretary Chen.

When the four brothers were chatting with Chen Linlin enthusiastically, they suddenly heard a woman's voice sound.

"I didn't expect me to be so good!"

The four of them looked and saw that Mr. Ling and Secretary Chen had already come closer. In a panic, he hurriedly stood up, threw away the cigarette butt, and said solemnly: "Mr. Ling is good!"

Ling Luo said with an intoxicating smile: "You're welcome, you're welcome, I'm just here to see everyone, sit down!"

Where did the four of them dare to sit, becoming more and more nervous. is usually rampant in private, but now the boss in front of him does not dare to make a mistake.

Ling Luo smiled, sat down first, and said, "Sit down!"

The four of them sat down, extremely unnatural.

Ling Luo began to smoke and deliberately took the best soft Chinese. All four of them smoke cigarettes, and it is very polite to take them with both hands.

"You are all locals, aren't you?" Ling Luo asked.

I only heard their mumm-humm, and saw them nodding.

"It's all rural?" Ling Luo asked again.

They nodded again, uh-huh.

"Then where do you live?" The countryside is still far from the city, and the 4S store does not arrange their accommodation.

"A few of us worked together in a private house. One whispered.

Ling Luo sighed and said, "It's not easy for rural people, my family is also rural!"

"Mr. Ling, your family is also rural?" asked a younger man.

"That's right! It's comfortable to sleep on the kang in the big fire at home!" Ling Luo replied with a smile.

After a brief chat, they found that Mr. Ling was no longer the general manager of the high-minded, and seemed to feel a little villager. They were very comfortable.

"Mr. Ling, you are a college graduate, right? Seeing that you are not very old to become a general manager, you must have a very high education!" asked a person.

Ling Luo kept smoking his cigarette obliquely, his posture was like that of an old peasant, he took a puff of cigarette and said, "It's a college graduate, but my becoming a manager has nothing to do with graduating from college!"

The man was shocked, not only him, but the other three all looked puzzled. In their consciousness, academic qualifications are a stepping stone to a good job, and only with academic qualifications can they have a good future. And they themselves can only rely on this craft to eat, and there is no great development. There are so many college students nowadays that it's never their turn to be promoted.

Ling Luo threw the cigarette to the ground, spat out and stroked it with his foot, and said, "You don't believe it?"

The four of them were a little stunned, why did Ling always act like this? One person said: "Mr. Ling, I really don't believe it, it has nothing to do with your academic qualifications when you become a manager?"

"Well, I'll tell you my story. Ling Luo said with a smile: "I came to Junchi Auto Trade for less than a year now, I have no work experience before, I was a salesman at first, then a sales manager, and finally came here as a general manager." I climbed fast, but not because of my education, but because of my ability!"