15. Results, processes, attitudes
Ye Zheng was more irritable for a while, seeing that the third quarter had bottomed out, and he walked down one branch after another, soaking in the wine vat almost every day, not to mention the headache, and the meat on his stomach was still growing.
But except for Mo Xiaobai and Yamaguchi, the bank's business has not improved.
Growing meat is a serious problem.
Although the bank is not bad for money, but now the competition in the same industry is too fierce, and the customer is forced to become Party B, the customer is the master, and the customer to mention the insurance, is to let the customer out of the silver, the previous tricks to reduce the cost of people, reduce the interest, is to let the customer obediently leave the account in their own place, otherwise the customer is anxious, and some do not need to let them pay for insurance The wolf stares at it viciously. Therefore, when the president of the bank claims to have many customers, they are all knocked out one by one. Especially at the grassroots level of the bank, I was trembling if I wanted to make some requests to customers, for fear that Tang Seng would run away and go to other goblins.
There are indeed few people who can really find customers for Ye Zheng.
Ye Zheng called Mo Xiaobai into the office and said, "I have an idea, I may have to wronged you." ”
Xiaobai was puzzled: "Mr. Ye, you have something to say." ”
"We here, these people, have to take care of it. I can't see people every day, and I can't see the numbers, so if I go on like this, it's useless. Look at Lao Yang's people, they know to ask questions in meetings every day, and I really can't bear it. ”
"What a big deal, you say, what do you need me to do?"
Ye Zheng's request is very simple, that is, to let each account manager report on what he did every day and where he went on the same day, although the insurance industry must be result-oriented, and everything is a fart without a premium.
But there must be a process without results.
There is no process, there must always be an attitude.
Now I can't even see the attitude, it's very lively, I went here and there, I saw who I saw whom, but Ye Zheng called the branch and found that the director of the branch didn't know this person at all, and he didn't even know that this company had this business.
In fact, strict reporting system, strict attendance, two times a day, is not a big deal in any sales-oriented enterprise, this is the most basic management. But in this department of this company, I don't know when clocking in on time has become a high standard and strict requirement.
Account managers who have business don't need to care, because they don't need to.
The account manager who has no business does not dare to care, because the people arranged by Si Xiang are old and stay away.
How ridiculous.
The small conference room of Zhanheng Insurance is opposite Si Xiang's office, and Ye Zheng specially selected a meeting of the enterprise insurance department when Si Xiang was there.
This time there were really a lot of people, and Yamaguchi and Zhou Nan also arrived.
Since the last time these two rivals had such a quarrel, Yamaguchi saw that there was no backing, so it stopped, and Zhou Nan got his own customer channel, but he also did his best, and there were many things that should be maintained and expanded. After a while, it was all right.
"It's still the usual practice that everyone reports their business separately. "Traditionally presiding over meetings.
Everyone took turns talking about what they had done, what they had done, and taking turns talking about their difficulties, Ye Zheng was a little relieved of himself, such a meeting was really infuriating.
"Stop. Ye Zheng seemed to inadvertently interrupt the account manager Xiao Fang's words, Xiao Fang had been talking about the progress of the Chengdong Branch before. "Xiao Fang, who are you going to see in the Chengdong Branch?"
"Their branch director and account manager met. ”
"Is there a customer list planned?"
"They haven't given it to me yet. ”
"Oh, so how many account managers do they have?"
"I don't know much about this. ”
"Which account manager are you talking to?"
"Didn't give me a business card, surnamed Wang. ”
"Who are his clients?"
"He didn't tell me. ”
"Have you gone!" Ye Zheng finally broke out, "What do you don't know what I ask you!You don't even know who you see!You go every day, where have you been?What are you doing!!" Ye Zheng was almost pulling his neck and shouting. He knew that he was loud, and he deliberately wanted Si Xiang on the other side of the aisle to hear it.
"You don't have bullshit business every day, but there are a lot of poor things! Tell me about difficulties every day, it's useless to talk to me every day, are you idiots?" Ye Zheng became more and more angry the more he said, "Do you have a virtue that comes to mix up every day!"
"Mr. Ye, don't worry......" Lao Yu has never seen Ye Zheng so popular.
"Lao Yu, I haven't said you yet!" Ye Zheng glanced at Lao Yu, "They are all account managers, why is there such a big gap!" Look at Lao Yang, a conscientious old comrade, you have to praise him, you have to let him set an example!"
"Yes, yes, yes. "I understand it in my heart.
"Lao Yang, let me ask you, who did you go to see in the Qingzhou branch?"
"I see the director of their outlets, about 40 years old, like walnuts, and also like to drink tea, I plan to bring him some tea next time, he has two companies in his hands, there may be a chance to ......"
"Look at it, this is what an account manager should do! You're looking at you! I can't say bullshit, I'll ask you what the hell are you doing!!" Ye Zheng's voice became louder and louder.
In addition, where to visit every day, the first day to pull a list of plans, who to meet, what to say, all go to the manager to record, every night to report the situation of the day. After Ye Zheng finished saying this, he closed his notebook and got up and walked out, "The rest of the things are older than you looking at the arrangement." ”
When he was about to go out, Ye Zheng shook another sentence:
"If anyone goes where and asks me if it's true, fuck me off. ”
Leaving everyone looking at each other, Ye Zheng walked out of the conference room, probably passing by Si Xiang's office, and sure enough, Si Xiang was standing at the door, looking like he was going to make a cup of coffee, but obviously, there was nothing in the cup in his hand.
"Mr. Ye, what's wrong?" Si Xiang asked with a smile.
"Alas, it's okay to lead, because the business is a bit hot. This team has to be strictly managed, otherwise the daily work will be too ineffective. ”
"Yes! It should be managed!" Si Xiang nodded, very much agreeing with Ye Zheng's idea: "I have wanted to pay close attention to the style of work for a long time, Mr. Ye, don't be disturbed, let go of your hands and feet! We need your vitality." ”
"Thank you for your support, I'm a little anxious, don't mind. ”
"How, let go of your hands and feet and work hard. ”
Ye Zheng returned to the office with his front foot, and Lao Yu followed, and the two looked at each other and smiled.
"Yes, yes, yes. ”
"I'm so angry, you look at their virtue, one by one, they are like doing it, they are busy all day and night or something!" Ye Zheng was angry and said angrily.
"They usually do everything, we are okay here, some branch account managers are usually micro-business, selling masks and socks more. ”
"I also told the general manager just now, and the general manager also supports strict management, if this continues, the business of shareholders will become less and less, and it will definitely not work if new channels are not opened!"
After Lao Yu left, Ye Zheng got up and looked out the window, the clouds were rolling, rows of office buildings, busy roads, and people in a hurry, he opened a door that he didn't want to touch, after today, he will not be the Ye Zheng who was kind to people and met everywhere, in this still unfamiliar environment, Ye Zheng needs to continue to walk with a character he doesn't like.