Coming out of Mr. Wei, Si Xiang left in advance, Ye Zheng returned to Qin Dashan's office, and talked to Mr. Qin for a long time, Ye Zheng said that the project is done well, thank Mr. Qin, Mr. Qin said where is the brother, let's do something together.

Approaching noon, Ye Zheng wanted to slip away, "Mr. Qin, I won't bother if it's not early, I'll go back first if the company has something to do in the afternoon." ”

Qin Dashan was stunned for a moment, "Didn't you eat with Mr. Fang Qing from the Industry Service Department at noon?"

"No, I don't. Ye Zheng was also stunned.

Qin Dashan consciously lost his words, and hurriedly said, at noon, Mr. Si asked us to talk about some other things, brother you come another day, I will definitely treat you well!"

"It's okay, it's okay, the leader has his own leader's arrangement, then I'll go first and come back to visit another day." Ye Zheng tried his best to walk quietly, but this felt as awkward as eating a bedbug.

On this trip to the headquarters, although the goal was basically achieved, Si Xiang's mysterious secrets from beginning to end did make Ye Zheng very uncomfortable, but Qin Dashan was extremely enthusiastic. Although Ye Zheng is not a person of right and wrong, but these things are together, which inevitably makes people think about it more, and after thinking about it for a while, they simply don't want to think about it.

Sooner or later, you will know what you should know, and you don't need to inquire about what you shouldn't know, the iron rules of the workplace, don't gossip, so that Ye Zheng has accumulated a lot of good reputation over the years.

It is still early for the return train, it is rare to have a cool autumn atmosphere, Ye Zheng walked around, the imperial capital has a long history, and the classical charm and modern rhythm are incomparably harmonious and infiltrate every brick and leaf in the city.

Wang Wei called again, not a big deal, in this insurance industry, many insurance companies will have an annual customer appreciation activity, which is commonly known as the customer festival. In the past, there was a theme every year, and it was inseparable from public welfare and so on.

In the general workplace, when encountering this kind of new thing, there must be nothing wrong with the formula response method of "three questions and one summary".

Question 1: What did the company do before?

Question 2: Does the leader know about this?

Question 3: What do you think about this?

1. Summary: You can come up with a plan for me first......

Ye Zheng also arrived at this company, only to find out that the routine of scolding his mother that made him angry before was so good!

You must know that not every leader can be familiar with all the business, so it is much easier for the leader to make a decision by letting the people below figure things out. In order to avoid being hit by the board, every time Ye Zheng reported to the leader when he was in the bank, he would prepare more than one answer alternative.

"How did the company do it before" or "how did the brother company do it" and "how did the same industry do it" is to ask whether the clerk has fully investigated this work, whether it is to cope with the errand behind closed doors, and whether there is a response to this problem. If you can't answer this question, don't talk about the rest, the leader doesn't have the leisure to brainstorm with you at this stage.

When the person who does the work has a more detailed investigation of the outside, it is possible to continue to talk in depth at this time. The reported leader asked, "Does the big leader know about this?", in fact, he was testing his own control over the project, whether he was going deeper or shallower. If the big leader knows about this, it means that this is a team behavior, then you have to ask for instructions, whether there is any guidance and suggestions above. If the big leader doesn't know about this, it means that this is a line of behavior, which is initiated from the business side, then it needs to be reported and won the support and recognition from above. Requests for instructions and reports seem to be communication between superiors and subordinates, but the purpose and process are very different, in short, one is active and the other is passive.

"What do you think about this matter" generally has two interpretations, one is that the leader is confident, hoping to let the staff use their brains more and brainstorm, and the other is that the leader's brain is empty, and he can't say any clever instructions for a while, so he can only pretend to be calm and throw the problem back.

The person who did the work, that is, Wang Wei, did not do a detailed investigation.

This activity is that the headquarters directly issued a notice to the line, and a copy was sent to Si Xiang, who was at the headquarters and did not mention a word.

Ye Zheng was in high spirits, and his mind was not on this matter at all.

So there was a final conclusion: let Wang Wei come up with a plan.

Another meaning of the leader asking his subordinates to come up with a plan is to wait and see.

When Ye Zheng came back, the company had not yet reached the time to get off work, and first it was the personnel of Sa

Dy rushed over to him: "Wait for you for a day! Treat, your senior management qualification examination results have come out, which is very good, and the head office has officially issued a document to appoint your deputy general manager." ”

"Thank you, thank you, what a big deal I should be, but please eat, no problem!" Ye Zheng had never worried about this, but when he heard Sa

dy finally got the result there, and a stone did fall to the ground in his heart.

"I've been annoyed to death in the past two days, and I don't know what Mr. Si thinks about every day, and you don't arrange this office, and you don't have a welcome or anything. ”Sa

dy is a few years older than Ye Zheng, and he usually has nothing to do, so he gossip with Ye Zheng for a while. Every time Ye Zheng listened with interest, although he didn't like to say much, it was a shortcut to understand the company's culture as soon as possible. "He also asked me from time to time, saying that Mr. Ye was not used to anything after he came, how do I know, I can't ask you directly, what are you not used to......"

Ye Zheng was Sa

Dy was amused, "I came and felt that the company was very good to me, especially a good administrative manager, who thought about everything very well, so you just replied directly to the leader." ”

Sa

dy was going to continue to speak, seeing that Wang Wei knocked on the door with a stack of papers and came in, so he glanced at Ye Zheng, Ye Zheng said Then let's talk another day, Sa

Dy walked out.

"I didn't bother you," Wang Wei asked with a smile.

"No, no, is it a plan for the customer festival?" Ye Zheng was slightly surprised when he saw the materials in his hand, "It's done so quickly." ”

"It's ok, it's not very complicated. Wang Wei said and handed Ye Zheng a copy of the plan in his hand.

Ye Zheng took out a cigarette and gave it to Wang Wei by the way, and lit it: "Why don't you tell me about it first, I'll be honest and don't touch the door at all, or you are more experienced." ”

Ye Zheng told the truth, not long after he came, the new official took office with three fires, and as soon as he plunged into it, he couldn't wait to do some big business, rectify the team, and sort out the channels. But for the business service department, there was not even a decent regular meeting. On the one hand, it is because he is really not familiar with his own business, and on the other hand, it is Xinda Lao Yu and Sister Touchen, the eldest sister of the personal insurance department, and none of them did not sue Wang Wei and their department.

Speaking of which, this Wang Wei is not too young, he is about a generation old from Si Xiang, he was born in an old insurance company, and he has been working for almost 20 years, so he has nothing to say about the business, but he is very embarrassed, because Si Xiang asked Ye Zheng to take charge of this department, and there are people who come to complain at the end of three days.

Xinda is basically very familiar with Ye Zheng because of the state of the Hattori, although this is a rough person and straightforward, but Ye Zheng really doesn't hate him, but is quite willing to listen to him scold this and that.

"Lao Wang, this person is good, but he doesn't know his brain!"

"You said this old Wang, is it easy for me to spend so much effort I found this little business, so why don't you give insurance!"

"This business service department, what do you want them to eat! I don't have any help every day, not to mention that I still pull back my legs, can this business still be done!"

Sinda's words became more and more ugly every time, and at the end, the book was directly opened:

"Wang Wei, this XX ......"

Ye Zheng couldn't cry or laugh every time, originally this line department and the back line department were born enemies. This kind of financial institution, if there is business, there will be risks, and there are those who are responsible for expansion, and those who are responsible for picking thorns, this contradiction is given by the function, otherwise it will become a gang to cheat money.

However, in the backline department that has been scolded so much, Ye Zheng is really the first time to see it.

The business service department is responsible for a series of work such as underwriting, preservation, claims, customer service and so on of the branch, and is the back line from the business process, but from the division of functions, the business department must not be coaxed. It's like the bank's credit and risk, the account manager of the credit department estimates that the eighteen generations of the ancestors of the risk have been scolded behind his back, but as long as he arrives, he can't wait to put the file on the top of the country's head with both hands, and respectfully explain the business background, for fear of picking out mistakes, for fear of throwing his own volume behind.

The two departments fought, and most of the time, the big boss was towards the rear line department.

Why? To exaggerate, account managers are the ones who break new ground. Risk managers are the ones who save leaders from jail.

The territory is the company, it is the enterprise, the career is its own, and smart people know which side is important.

So Wang Wei took a group of underwriting and risk control managers to let the business department beat him like this, Ye Zheng was angry and funny, he was happy to listen to Xinda complain, and let Xinda go with kind words, and then went to take care of himself.

Once Mo Xiaobai looked at it with a full face, and when Xinda left, he asked Ye Zheng, "Brother, you don't care about this matter?"

"Do you think I should take care of it?"

"This service department is really anxious, every time I hand in the materials I have to wait for several days to give me a reply, if not, can you say it earlier. When it comes to business clothes, Mo Xiaobai seems to have a bunch of complaints.

"When you hand it in, do you ensure that your insurance policies are written correctly, and do the rates you apply for meet the requirements of the company's system?" Ye Zheng asked.

"Shouldn't this be what their business service department should do!" Mo Xiaobai was not convinced.

"Bullshit!" Ye Zheng rarely counted Mo Xiaobai, "I'll tell you, Xiaobai, you deal with the department that has the rules, you have to know the rules better than them, you are used to it, I'll tell you! Don't think I don't know that you all bully people, Wang Wei is honest, you take your broken insurance policy, I have 100 ways to make you speechless, believe it or not." ”

"Brother, can you still do this?" Mo Xiaobai's eyes widened.

"Nonsense, Wang Wei doesn't talk nonsense with you, and kicks his nose in the face. Ye Zheng and Mo Xiaobai were also outside, what did they say.

"And Sinda just now?"

"Don't bother, if he still wants to find me for the same thing in a week, I'll ask again, remember, the big thing is smashed over, first Shen Shen will say, some things look anxious, and they will solve it themselves in two days, they will find a way by themselves in a real hurry." ”

"Brother, why can you still be like this? You don't know that you didn't have a status in business before you came!" Mo Xiaobai didn't fully understand.

"Tell you, this is called the resource department, do you know what a resource is? That is, if I want to use it for you, I will use it for you, I don't want to use it for you, I will be angry with you. People earn average performance, they don't earn the money of the business department, and they don't ...... you are angry."

After reading the plan that Wang Wei rushed out in the afternoon, Ye Zheng gently put it on the table and said softly: "Viagra, who else are you who has been working more leisurely lately?"

Ye Zheng wants to cry without tears, it is not a question of whether the plan is good or not, it is that there is no need to communicate at all.

The theme of this customer festival is health, and a walking activity is organized, and the headquarters has nothing to support except for a little business expenses.

Comrade Wang Wei almost copied the circular of the General Headquarters, but did not say a word about how to carry out this activity, where it was carried out, what it looked like, and what results it achieved.

Not even a basic title and format as a program.

It's just ...... Too bad.