164. Threat of Skipping Orders (First Update!Ask for a Monthly Pass!)
Hearing this, Chen Jin frowned. He wanted to refute it, and he wanted to quit. But the desire for performance and points made him still hold back his displeasure, and his face did not show the slightest change.
This is the helplessness of being a sales and service person. Because they have to face this incomprehension and questioning too many times.
But Xie Jia is a customer after all, although her words are groundless and reasonable, Chen Jin can only endure it.
"Miss Xie, I'm really embarrassed, because I haven't communicated with this landlord myself, so I don't know much about his mentality. Chen Jin tried to explain, but Chen Jia shook his head: "Don't say so much, hurry up, we don't have the time to spend all afternoon here." ”
"What do you mean?" asked Chen Jin.
Xie Jia said: "Let's sign an agreement of intent, pay a deposit, and then wait for the landlord to come back, and you will hand it over to him." ”
"Okay. Chen Jin smiled secretly, he didn't expect Feng Caijun to teach this team of couples quite knowledgeably.
Although Chen Jin still has five or six keys in his hand, the customers have already expressed their intention to place orders, and he will definitely not be so stupid to add to the snake.
After leading the two back to the store, Chen Jin immediately prepared the agreement of intent, sat in the small conference room with the two, and filled it out in front of them.
Address, price, area and other conditions, he wrote, Xie Jia watched from the side. Xie Hui, who was supposed to be the head of the family, played with his mobile phone calmly, indifferent.
Soon, all the options were filled in, and only the last "intermediary service fee" was left unfilled.
Chen Jin pressed the calculator and calculated the number "35378" according to the total price of 2.48 million, and was about to fill in the agreement, but Xie Jia stopped him.
"Wait. She said: "Even the price was negotiated by myself, and we were introduced by Feng Caijun, shouldn't you give a discount?"
When Chen Jin heard this, he smiled and nodded: "It should be, it should be, so let's do it, I'm in charge, wipe out the odds, okay?"
As he spoke, he wrote the number "35,000" on the blank piece of paper next to him.
Xie Jia sneered: "I've inquired, Feng Caijun helped the people in our village buy a house, and he always only charged 10,000 yuan, 35,000? Are you kidding?"
Chen Jin raised his eyebrows, and said secretly in his heart: "No wonder Zhang Ye is so unkind to Feng Caijun! It turns out that his list of discounts has been like this, and it is impossible for any store manager to have a good impression of him." ”
According to the regulations of Vance, the broker has no right to promise any preferential treatment. The store manager has the authority of 9% off, the regional manager is 8% off, and the regional director is 7% off.
If it is less than 7% off, you must call Zhao Hanqiu, the chief operating officer, to report it in advance. Because when the list is signed in the contract, there is a step to enter the intermediary fee, and then the system can only be counted after layers of approval. If you don't declare it in advance, it will be embarrassing to call you back at the discount.
As for Feng Caijun, he only charges an intermediary fee of 10,000 yuan every time, which is calculated according to the unit price of Qinghe Garden, which is about 3.5% off.
This is already the limit discount of Wonder Company, no matter how low it is, even the cost is not enough, and you still sign it to do a loss-making business? Would you rather not sign it!
Moreover, orders that are less than 7% off are not counted as odd numbers as the monthly leaderboard. That is to say, even if the broker opens 100 orders, if they are all less than 7% off, they will not be counted in the calculation of the monthly ranking.
This is also the reason why Feng Caijun has a lot of lists every month, but he has never been on the list.
Thinking of this, Chen Jin couldn't help but feel a little sympathetic to Zhang Ye. Although these discount declarations, as long as there is a reason to "grab orders with other companies", then even if it is just to seize market share, the senior management will basically agree.
But with someone like Feng Caijun, he will give you two or three times a month to "grab an order". So how should senior leaders judge your ability as a store manager?
This is also one of the fundamental reasons why Zhang Ye is more and more interested in Chen Jin and does not want to see Feng Caijun. You know, Chen Jin hasn't had much of a discount so far. It's just a fraction of a few hundred dollars, and it's also a pin!
And Feng Caijun can't bring either honor or performance, just like a real chicken rib, it's tasteless to eat, and it's a pity to abandon it.
Chen Jin smiled and explained to Xie Jia: "Miss Xie, I'm really embarrassed. With such a low price, we really can't do it. ”
"Then how can Feng Caijun do it? You are lying!" Xie Jia said aggressively: "You can't do it, then we will wait for Feng Caijun to do it." ”
"Miss Xie. Chen Jin said patiently: "According to our company's regulations, I will show you the room." Even if he takes over, he won't be able to give you such a low price. What's more, you have also seen Bihaixuan's house yourself, and the price is now so low, I am afraid that it will not be able to wait for two days, and it will be sold by our other colleagues. ”
"You ......" Xie Jia was obviously annoyed, and he was speechless for a while.
At this time, her husband on the side, Xie Hui said slowly: "Xiao Chen, don't bite so hard." If we are still sincere, you will see the minimum ......."
Before he finished speaking, Xie Jia turned his head and glared and shouted, "When is it your turn to call the shots?"
Xie Hui was stunned, his face was very embarrassed, but in the end, he turned his head under the forced gaze of his wife and stopped making a sound.
"This man is too cowardly, isn't he?" Chen Jin smiled secretly in his heart, but still answered his question: "Mr. Xie, it's not that I want to embarrass you. Even the company's employees can't get such a low discount when they buy a house. Otherwise, I'll apply to the leader and give you a 9% discount, after all, it was introduced by Feng Caijun. ”
Xie Jia turned his head and shook his head and said, "No, 9% off is too expensive, and it costs more than 30,000 yuan! I will pay you 10,000 at most, no more, you can think about it yourself!"
In her opinion, the agents of the intermediary are all white wolf people with empty gloves, just to take people to see the house, they will charge tens of thousands of yuan, which is simply a million profits!
But she didn't understand how troublesome the process of closing a deal behind an order was. What's more, the money broker has always gotten a small head, and the big head has fallen into the company's pocket.
"It's because of the big company of your Wonder Company that I'm willing to give so much. Otherwise......" Xie Jia said disdainfully: "I'll go outside and find a random intermediary company, and 3,000 yuan will be done, do you believe it?"
She said this with confidence! Obviously, she had done a lot of homework before preparing to buy a house. Threatening brokers with "skipping orders" is the most effective.
It's just that she imagined that Chen Jin immediately softened, and then ran to apply for a discount did not happen.
Xie Jia's price of 10,000 yuan is not even 3.5% off. Chen Jin sat down, facing her disdain and threat, he still shook his head firmly and said, "No." The minimum is 9% off!
"Wow, you think I'm joking with you, right?" Xie Jia stretched out his finger and pointed at him, and immediately took out the phone.
After dialing, she rushed to the other side and said, "Give me the phone number of the agent you bought last time, immediately!"
After a while, she received a text message, which was a phone number.
"You don't do it, some people do!" Xie Jia said proudly to Chen Jin and left directly.