Chapter 610: Stern Statement
Xie Fu was flustered, he never expected that he would fall into Yu Zhan's trap! The other party dug a big deep pit for him, ambushed him in the dark, and waited for him to jump in.
Yu Zhan!!
He gritted his teeth and read the name. He has opened a pet hospital in the capital for so many years, who in the same industry dares not to bow down to him, and the horse is the head?
Until this young man who played his cards out of common sense appeared in the capital and completely broke the rules he had set!
Xie Fuxin felt that Yu Zhan was testing his bottom line again and again, from blowing up the inside story of the industry to poaching people to now wanting to use public opinion to oppress him.
The more Xie Fuxin thought about it, the more irritable he became, and he immediately contacted his consulting lawyer, the lawyer who helped him find a bunch of rules and regulations as a legitimate reason for the relevant departments to investigate and punish Yu Zhan Pet Hospital.
The lawyer is a person who does things when he receives money, and he doesn't care about what is unkind, he carefully read several articles on the "black" Fuxin Pet Hospital, quickly found out the loopholes, and wrote a statement for Xie Fuxin in his tone. Xie Fuxin was like a treasure, and immediately asked the public relations department to send it out with the official blog of Fuxin Pet Hospital, and wrote on Weibo:
"I am Xie Fuxin, the president of Fuxin Pet Hospital, and I hereby declare that some Internet users have disseminated negative and false information against me and Fuxin Pet Hospital in the past two days:"
"First, a Weibo user named 'Under the Camphor Tree', claiming that his pet dog's cold illness was treated with canine plague, after an internal investigation, there was indeed such a thing, but this is a doctor's personal profit-seeking behavior, and has nothing to do with the hospital, this doctor has now been suspended, and the next step will be fired, we have also conducted internal education for other veterinarians to prevent such recurrence, 5000 yuan of treatment costs, we will return to the pet owner;"
"Second, the Weibo user named 'Red Bean Puree', claiming that his pet cat was over-infused by the doctors of our hospital caused its death, after internal investigation, this is nonsense, the cat has severe oral inflammation, needs to be quickly anti-inflammatory, the effect of infusion is better than oral anti-inflammatory drugs, not the absurd reason that infusion is more expensive than anti-inflammatory drugs, and every doctor has a fixed treatment, please respect the habits of doctors. As for the real cause of the cat's death, an autopsy is required, but the cat's body has been disposed of by the pet owner himself, and we have no way of verifying. We regret the death of the cat, and the cost of the treatment has been fully refunded. ”
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"Our hospital has been operating in the capital for nearly ten years, and is one of the oldest and most famous pet hospital chains in the capital. We always adhere to the principle of law-abiding management, integrity-based, and low-key, and are committed to making every small animal receive medical services equal to that of people, and insisting on impressing every pet owner with the highest quality and most sincere service attitude. Therefore, I am very saddened to see that the malicious rumors that have appeared in the recent concentration have been reprinted and commented on by many Internet users, and have evolved into an online violence.
"These articles and Weibo content are purely out of thin air, maliciously fabricated, and used the topic to play, which has seriously damaged the social image of Fuxin Pet Hospital, disrupted the normal work order of the hospital, and brought me great trouble. I have been in business for so many years, I know the unspoken rules in business, I hope that some business competitors will maintain the bottom line, I will not name you, but you and I have a know, I want to emphasize three points here again:"
"1. I strongly condemn and resist all acts of violence on the Internet;"
"2. I solemnly warn relevant network users to immediately delete all articles and comments that slander, insult, and rumor Fuxin Pet Hospital, and bear legal responsibilities such as apologies and compensation for losses;"
"3. I reserve the right to pursue the legal responsibility of the rumor-mongers. ”
The whole statement is very long, and the wording is very harsh and formal, but a closer look shows that Xie Fuxin did not express any apologies from beginning to end, but always shirked his responsibility, and made such a big incident, it was the doctor's fault, the pet owner's own fault, and the fault of the commercial competitors behind the scenes, anyway, he and his hospital were not at fault at all.
In fact, the lawyer wanted to persuade Xie Fuxin to lower his posture at first, admit his mistakes first, give the public a good impression that he will change his mistakes, and then slowly public relations, but Xie Fuxin's attitude is very tough and stubborn.
On what basis did he admit his mistake?
Obviously, he was deceived by others, and he was asked to admit his mistakes, wouldn't he be playing into the other party's hands? Let the other party get what he wanted? When the time comes, it will be unclear to defend himself, so it is better to resolutely deny it at the beginning.
As soon as the statement was posted online, it caused an uproar, and Xie Fuxin asked the navy company to build momentum for the statement, leaving a message echoing the content of the statement.
But netizens are not so easy to fool,
"The more you look at this statement, the more angry it becomes!"
"I guess the big boss is illiterate and doesn't know the definition of rumors, so I'll give him a science popularization, rumors are spread through personal imagination, fabricated facts, and walks through various ways. Each pet owner has real evidence, the description of the facts is detailed and detailed, and it is a reasonable and legal rights protection, but his own tone is high-minded, full of contempt, and he can't say a convincing rebuttal, as a melon-eating masses, I now completely believe in the words of 'under the camphor tree' and 'red bean paste'. ”
"That's it, what is an internal investigation? You have the ability to publish your investigation report. ”
"Isn't the doctor's personal behavior tacitly approved by your high-level executives? It's ridiculous, isn't the 5,000 yuan earned in the public account and into the private pocket?"
"Is punishment just dismissal and criticism and education? This is similar to some units having an accident and putting the blame on temporary workers. ”
"If you make a fuss like this, you want to return 5,000 yuan and send people away first?
"It's so hateful, I don't see the slightest bit of guilt for the cat of 'red bean puree', his tone is extremely cold, and he even absolves the responsibility, I can almost imagine what kind of person this boss is. I can't figure it out, how can such a person run a pet hospital, I always thought that the most basic requirement for opening a pet hospital is to love small animals. ”
"I am a doctor, but not a veterinarian, I want to emphasize that for the treatment of human inflammation, we also do not encourage infusion, the real practice is to use oral medicine for conservative treatment first, I don't know why veterinarians have a 'priority infusion' routine?
"Aren't all the statements of big companies this urine? At this point, they still put gold on their faces, which is too brazen. ”