Two days passed in a hurry, and Zheng Ju arrived at the unit early in the morning and waited for his subordinates to report.

After the customer petitioned and left that day, according to the number of cordless phone brands involved, the provincial bureau was divided into five supervision groups, each corresponding to the provincial general agent of a brand. Each group has one principal and two principals, and three to seven members, and the number of members is mainly determined by the number of customers involved.

As soon as I got to work, the second to fifth groups of leaders and deputy leaders arrived successively and reported the aftermath of the supplier who was responsible for docking, and the aftermath results were completely the same: the supplier had solved all the customer investments, and all of them had been identified in writing by the customer.

It's just that there are slight differences in the aftermath solutions, some are full refund returns, some are refunded part of the money as compensation, some are renovated to achieve customer satisfaction, and some have two to three ways.

Hearing such a result, Zheng Ju was very satisfied, not only satisfied with the work of his subordinates, but also very appreciative of the agent's attitude.

It was rare to be praised by Zheng Ju, and after these eight people solemnly expressed their position again, they left the 909 office happily.

Why didn't the first group come? After glancing at the time, Zheng Ju picked up the phone and prepared to urge.

At this time, the first group came, but only the leader Yang Chu came.

"Xiaoliang's father suddenly fell ill last night, and he didn't come today for leave. After a brief explanation, Yang reported, "At first, the agent didn't understand, kept talking about the grievances, and talked about the unreasonableness of those customers, but after we did the work, we still agreed to cooperate with the work of the provincial bureau." ”

Subsequently, according to the customer's response and the agent's active collection, a total of 451 'Xinsheng' cordless phones were installed, involving four districts of Xihe, Donghe, Qiaodong and Qiaoxi. Regardless of whether the customer complains or not, the agent arranges for the distributors to visit one by one, and adopts the methods of unconditional refund and return and preferential compensation, which has been affirmed and understood by all customers. ”

"Good, good. After nodding in affirmative, Zheng Ju asked again, "Have they all been identified by the customer?"

Yang immediately said: "All of them are confirmed in writing, and they have signatures and handprints. Due to the need for separate storage for each distributor and the tight schedule, I only saw some of them, and the other part I didn't have time to see. ”

Zheng Ju nodded again: "It's good to confirm it, and you won't have trouble in the future." ”

"Yes, it's still written in black and white, saving some people from opening and closing. Take the so-called parameter suggestions of those people, anyway, I have not heard of it, and I have specifically learned about it with some business personnel, and they all said that they have not said anything similar, and the content they retell is completely consistent with the "Regulations". It should be that the customer understands the deviation, or it may not be that he did not listen to it at all, and it is not ruled out that someone did it on purpose. After expressing his feelings, Yang Chu took the conversation again, "These are all said by business personnel, and I haven't done a deep analysis." ”

"It's the most rigorous on paper. When Zheng Ju said this, the topic changed, "Lao Yang, your complexion is not very good, is it because you haven't rested well or because you are under pressure at work?"

"No, no pressure, work and family are fine. Yang Chu hurriedly shook his head in denial, and then sighed again, "Hey, the problem that fell in the past was not good when the season changed, and the indicators were old and abnormal." Busy these days first, and see if you can take a few days off in the next few days. ”

Zheng Ju said with concern: "No matter how busy you are at work, your body is also the most important." ”

"The body and work are not wrong, and the work must not be delayed, there is not much of a big deal for the time being, it depends on the situation. After responding, after a brief chat, Yang said goodbye and left.

Looking at the very tired figure, Zheng Ju's brows furrowed slightly, and his eyes were full of doubts.

After a while, Zheng Ju slowly got up and came to the window, looking at the pedestrians coming and going outside. There are a lot more people in the store downstairs, and it seems that the improper guidance has affected Ding Chi's business before, which is not unrelated to the Post and Telecommunications Bureau, and Zheng Bureau's dissatisfaction with Ding Chi has also been offset a lot.

At this time, Ding Chi was looking at the final implementation plan reported by Xiao Dan. The plan is very scientific and detailed, after Ding Chi saw it, he immediately decided to start implementing it this weekend, and asked Xiao Dan to arrange a warm-up publicity.

After Xiao Dan left, Ding Chi picked up his mobile phone and dialed it out.

After a short time, a lame voice came from the mobile phone: "Mr. Ding, 'Jin Sheng' Cordless Ding Wow......"

Ding Chi answered with a smile: "Mr. Liang, please speak standard Chinese." ”

"Haha, okay, okay, how about the 'Golden Voice' cordless phone? Although Liang Arui's voice was not quite right, it was finally much clearer than just now.

"It's okay. After Ding Chi replied, he explained the purpose, "Mr. Liang, order another 700 telephones, 500 ......."

Liang Arui hurriedly interrupted: "Wait, wait, seven hundred, don't you only have one store?"

Ding Chi said with certainty: "It's 700 units, 500 original models, and 100 cordless phones for the two higher-end models, which will arrive at 7 o'clock this Saturday morning at the latest." ”

"Seven hundred, less than a week, the time is very tight, and workers must work overtime. Liang Arui said this, paused before saying, "If you can't afford to be early, you have to give them overtime pay on a daily basis, and the 20% deposit is a bit small." ”

"Twenty percent? no, zero down payment. Ding Chi corrected.

"What, is there a mistake?" Liang Ari shouted, "The contract clearly says '20% down payment', and it is absolutely impossible not to pay the down payment, let alone work overtime." ”

Ding Chi said in a deep voice: "Two choices, one is zero down payment, 90% cash on delivery, and the balance will be settled at the end of June." The second is to implement the original agreement, 20% of the down payment, 50% of the goods on arrival, and the final payment after half a year without fault of the product. ”

After hesitating for "this ......", Liang Arui smiled "hehe", "Mr. Ding, special treatment in special circumstances, this time the time is tight and the task is heavy, can you be flexible, pay thirty first, and then pay six ......"

Ding Chi interrupted in a deep voice: "Choose one of the two." ”

"This ......" suddenly stopped moving on the phone, and after a long while, a voice came, "Let me think about it." ”

"Consider that all cordless phones must arrive by 7 a.m. this Saturday morning, otherwise you will be in default. Ding Chi's tone was very impulsive.

"Hey, okay. There was a sigh on the phone, and then a reply came, "I'll give you an answer tomorrow morning at the latest, and I'll arrange for stocking now." No matter which way I choose in the end, the arrival time is absolutely guaranteed, and Mr. Ding must fulfill his obligations as agreed. ”

"That's nature. After Ding Chi replied, he hung up the phone directly.

On the other end of the phone, Liang Arui muttered: "Really? The sales of single stores will be so strong? Why am I so unsteady?"

The more Liang Arui thought about it, the more worried he became, and immediately dialed his brother Liang Axiang's number.