Chapter 43: Are You Sure You Want This?

"Relax. Bai Xiaojiu can understand how thin a girl who has no work experience and no social experience is who has just graduated.

Of course, Zheng Qing's performance was completely different from her personality, which made Bai Xiaojiu a little surprised.

Hearing Zheng Qing speak that day, looking at her performance, it was not like someone who couldn't pass the test for a few days, and she would be so nervous that she would blush.

What's more, the training report also said that she had a straightforward personality and lacked patience, but she didn't expect to be a person who spoke tremblingly when she was nervous when she answered the phone.

Without waiting for Zheng Qing to respond, Bai Xiaojiu tapped on the table with her fingertips, let her concentrate on it, smiled gently, and said patiently: "I'll start with simple questions, so that you can gradually adapt to the rhythm." You don't need to be too nervous, it's all your own people. ”

These words made Zheng Qing, who was about to be scolded, even more relieved, and nodded again and again, "I know." ”

When Bai Xiaojiu returned to the workstation, he heard Chen Jie's voice, and there was a little smile in the question, and the whole person was full of joy.

It can be seen that she has a very happy test, and the other four newcomers are quite satisfying.

The old customer service likes to toss newcomers, but I also know that most inexperienced newcomers, as long as they can answer the questions, they can practice make perfect sooner or later after officially joining the group, and there is no need to worry.

Compared with Chen Jie's relaxation, Bai Xiaojiu turned his head and glanced at Zheng Qing, who was sitting at the computer, a little headache.

But this is a newcomer of his own choice, and his personality is indeed likable, probably because his brain is not active enough, so he reacts a little slower?

After persuading himself a few words, Bai Xiaojiu glanced at the dial test reports of the other two team leaders by the way, and there was no surprise that Zheng Qing was the one with the lowest score and the worst evaluation.

When Bai Xiaojiu looked at the report and sighed, Zhu Fu sat in front of the computer and used RTX to report to Song Weili about the last night shift, "This matter, it's also to blame that I didn't watch it." But Chen Jie's character, you know, is enough. Old fritters. ”

Song Weili knew about the night shift on Monday, and the customer service department really has no secrets.

Chen Jie and Bai Xiaojiu got into trouble, not only did some people think that Zhu Fu, the shift supervisor, was useless, but they would probably also say that Song Weili, the game manager, was not good at using people.

Before, Bai Xiaojiu also had rumors with Li Zhe that the vice president paid attention to, and now it is rumored that Bai Xiaojiu, the team leader, is incompetent, which caused the team members to quarrel angrily.

Zhu Fu persuaded Chen Jie a few words that night, and chatted with Bai Xiaojiu on RTX for a few words, but in the end things were still in a uproar.

Just a little thing that night, Chen Jie's indignation, Bai Xiaojiu's indifferent treatment, how could Zhu Fu not see that Chen Jie was probably stirring up trouble behind.

He is also annoyed in his heart, where there are many women, there are many rights and wrongs, and he tries to change his ways and methods to treat them gently, but these female customer service likes to cause trouble.

In principle, the shift supervisor is not qualified to manage the transfer of team members, and he is perverse in two sentences of persuasion, and communicating with Song Weili at this time is nothing more than hoping that she will transfer Chen Jie away.

Who likes to make trouble? Rao is very smiling and grinning, and the greetings that are treated well by female customer service are no exception.

Song Weili didn't reply for a long time, Zhu Fu saw it, Song Weili had no intention of transferring Chen Jie away, her fingers hung on the keyboard for a moment, and finally gritted her teeth and typed a sentence, "Bai Xiaojiu's team leader is good, but she is indeed a little younger, and she can't hold back, so it's better to change someone to bring her with a new person." ”

When Bai Xiaojiu joined the company, many people knew about such a familiar game and was treated as a treasure by the iQue Land manager, but no one paid attention to her real age.

When I looked at her face, I thought she was an eighteen or nine-year-old child who had just graduated and came to work.

Song Weili looked at Bai Xiaojiu, who was sitting in front of the computer and didn't know what was busy, looked at the words of the blessing charm, and raised her lips and smiled.

She also came out of the front-line customer service and worked as a shift supervisor for a period of time, of course she understood the meaning of the blessings, but Bai Xiaojiu was promoted by her and trusted, and everything was based on her wishes.

Song Weili was also a little annoyed by Chen Jie, but Chen Jie complained from time to time, but there was no particularly obvious mistake, and it had not reached the point where the company persuaded her to retire.

Seeing the words of the blessing, he guessed that he also thought that Bai Xiaojiu was young, so he couldn't help laughing, "It's just that you need to hone when you're young." By the way, anyway, we are going to have a new person join the group soon, and she chose one herself. Let's see when the time comes. There is no hurry. ”

Zhu Fu also planned to add oil and vinegar to say a few more words, and let Chen Jie leave the three groups, who knew that Song Weili would answer like this, so she could only endure it, and answered honestly, "Okay, you just have a plan in your heart." Who's the new person she's chosen?"

"Zheng Qing. Song Weili replied simply, and sent him Zheng Qing's training report and results together, smiling gloatingly.

Instead of having a headache with the old fritters, it is better to have a headache with this more tangled newcomer.

As soon as Zhu Fu opened Zheng Qing's report and results, he swept around, and wanted to cry, what kind of hobby is Bai Xiaojiu? Choosing such a newcomer? Do you want him to die without a place to be buried?

Bai Xiaojiu gave Zheng Qing a little time to adjust, picked up the microphone again and dialed the internal phone, this time Zheng Qing's opening words were much more proficient, at least he didn't stumble.

This little progress made Bai Xiaojiu also breathe a sigh of relief, and asked in a particularly gentle tone: "Hello, I want to ask, what professions are there in the iQue Land?"

This is the most basic game content, and every newcomer who has been trained to enter the group to go through the dial test game training will be told that they must be familiar with the basic content of the game when they enter the game group.

For example, how many classes are there in this game, what is each class, what is the level, what equipment is needed, etc.

With such a simple question, Zheng Qing was silent over there, and asked Bai Xiaojiu to wait for a while before answering: "There are priests, archers, and samurai......

was silent again, Bai Xiaojiu didn't say anything, guessing that she had flipped through the information, and at the same time she also knew in her heart that this was a newcomer who was not very familiar with the ownership of the information.

The F drive of each computer has game materials and company rules and processes, as well as customer service response templates.

There are a lot of miscellaneous materials, and it takes some time to find them according to the catalog one by one.

But the customer service makes the player wait, and if it will be more than ten seconds, there must be a sentence, "Please wait, I will check the information for you." ”

When saying this, players should not wait for more than 30 seconds, and if they can't find the information, they should also ask a colleague or team leader at RTX.

This is a basic operation, and it is also a reaction to be cultivated subconsciously, and Zheng Qing does not have this consciousness at all.

She didn't have the consciousness to ask her colleagues, she didn't have the awareness of how to reply to the whole hotline process at what time, she did everything instinctively.

And her instinct was probably nothing but nervousness.

Bai Xiaojiu stared at the time, almost fifteen seconds, there was no answer there, only the sound of clicking the mouse, his heart sank little by little, and he sighed silently.

This is simply, the most speechless newcomer she has ever seen, no wonder the training can only fly at a low altitude, probably the psychological quality is really poor, and it belongs to the type of soft hands and soft hair when it comes to the exam?

A minute later, Zheng Qing's voice finally came, and after talking about the rest of the profession, he had no emotion, and it was obvious that he was reading from the script.

After finishing speaking, I didn't hear Bai Xiaojiu's response for a long time, and asked pitifully, "Hey, are you still there?"

This word is a taboo in the customer service department, and the word hello is a necessary verbal language, and you can't say hello at any time.

Bai Xiaojiu wanted to cry, but she also began to question why she chose this newcomer, and said with a smile, "Wait until you fall asleep." ”

"I'm sorry. I didn't mean to. ”

These words made Bai Xiaojiu laugh on the phone again, laughing and laughing and hearing a light laugh from a male voice, and after a careful look at the system, he found that there were other people listening to the phone. ”

As soon as he hung up the phone, Zhu Fu's RTX avatar flashed, and he made a smile on his face, "Are you going to choose such a newcomer? I've listened to the recordings of several other newcomers, and they're all better than this." Are you discerning or compassionate?"

I have to say that Zheng Qing's performance really made Bai Xiaojiu feel a little slapped in the face.

"I firmly believe that I have a fair and impartial discernment, and I am sure that I can bring people out. Bai Xiaojiu replied seriously, but in fact, he didn't have any confidence in his heart.

"Let's get a new one. I see that the male customer service in the newcomers of your game group is not bad, and then you can take a female customer service that you can look good at, and replace Chen Jie together. You and I can take it easy. ”

"I just liked this newcomer and decided to bring her out. I can't bring it out if I can't support it, I can always teach one by hand, right?!" Bai Xiaojiu frowned a little irritably when she thought of Chen Jie, but she would not admit defeat.

What's wrong with the old fritters, what's wrong with having so many friends after staying in the company for a long time? What else can she do besides spreading rumors and saying bad things about her?

What's wrong with the newcomers? The newcomers she chose are the worst of the five newcomers, what's wrong? Bai Xiaojiu can only bring out the ones with strong work ability?

Bai Xiaojiu gritted his teeth, but strengthened his confidence, "I can do it!"

The fingers hanging on the keyboard were about to move, and if Bai Xiaojiu was in front of him, he would hit her head hard and chatter, "Can you save me some snacks?"

In the end, all the slander turned into a helpless question: "Are you sure you want this newcomer?"

Bai Xiaojiu, who did not hesitate, replied affirmatively with two words, "Sure!"

After typing, he looked at Zheng Qing, who was sitting in the first row, and she was constantly probing back from the aisle, as if scanning her expression to see if she was angry.

Bai Xiaojiu could see that the eyes she probed over were full of nervousness and uneasiness.

At least there is shame in my heart, and I know that I am not doing well, and I will be upset, enough is enough.

Bai Xiaojiu got up and picked up the cigarette case, walked to Zheng Qing's side, and looked up at her with her mouth pursed, her eyes became even more uneasy, and she smiled faintly, "Smoke one?"

Zheng Qing glanced at Bai Xiaojiu in some surprise, his eyes swept over the cigarette case in her hand, and hesitated.

In order to make a good impression in the company, Zheng Qing has never smoked in front of his colleagues, either going to the park to smoke during meals or hiding in the toilet to smoke.

Bai Xiaojiu didn't know if she smoked or not, but she wanted to ask her out to chat, seeing her sitting in her position hesitating, and thought that she felt that she was too bad and embarrassed, and was about to speak.

Zheng Qing lowered her head and took out a pack of cigarettes from the corner of the drawer on the left side of the workstation, grabbed her fingers quickly, wrapped the cigarette case in the palm of her hand, and quietly glanced around her.

Bai Xiaojiu, who is a newcomer in the workplace, instantly understood what she meant, and suddenly laughed.

Zheng Qing's performance was the same as when she touched it, and the helplessness was gone, but a wave of liking rose in her heart.

It's like seeing the young and ignorant self a few years ago, and the caution of the first job.