Chapter 42: It's hard to bring newcomers

Bai Xiaojiu finally broke off with Mu Xize on the last night shift, his mood was a little chaotic, and he almost slept through the two days of vacation.

In the morning, the day shift is a little early, and the people who are about to get off the night shift are either washing up or taking the opportunity to make up for sleepiness, and many people who take over the shift are sitting on the side of the dining table, talking and laughing and eating breakfast.

Out of the customer service department's work area, there is a passageway, extending out is an open-air promenade, which is the designated company dining room.

However, there are a lot of smokers in the customer service department, in order to prevent people from eating second-hand smoke, it is tacitly accepted that the aisle is a place to eat, and the open-air corridor is a smoking area.

At this time, Bai Xiaojiu was standing alone in the smoking area looking at the greenery of the park, and noticed that someone had walked behind him, and when he looked sideways, it was actually Li Zhe, "It's time to take over, why are you here?"

Since the last time there were rumors at the dinner, the two of them worked together to explain, in order to avoid suspicion, they didn't even make eye contact.

Li Zhe glanced at Bai Xiaojiu, turned his head to look into the distance like her, was silent for a moment, and said softly, "I'm sorry." ”

"You're just drunk and admit the wrong person, and you don't do anything, there's no need. Bai Xiaojiu didn't take this matter to heart at all, and didn't realize that Li Zhe was not really drunk at that time.

Li Zhe knew very well in his heart that he felt guilty about whether he recognized the wrong person or not, but he was even more happy, he knew from Song Weili that Bai Xiaojiu and Mu Xize had broken up.

Originally, he should have avoided suspicion, at least he had less contact with her recently, but he thought that Song Weili said to him half-jokingly: "You are so drunk, you can be regarded as very drunk, and you broke up Xiao Jiu and Mu Xize alive." ”

He wanted to know whether it was true or fake, whether the two people were quarreling or really separated, and he, would he have a chance?

But standing by her side, looking at her, many words, held in my heart, I didn't dare to ask a sentence, and it turned into three words of sorry for a long time.

"I ......" Li Zhe heard Bai Xiaojiu's words, and felt a little complicated in his heart, he didn't know how to express himself, he never thought that he would have such a day.

Subconsciously glanced at Bai Xiaojiu beside her, judging from her side face, the bridge of her nose was not particularly straight, revealing a delicate atmosphere, sometimes pursing her mouth, occasionally seeing dimples, and a little bleak in the quiet.

Bai Xiaojiu's most beautiful eyes are those eyes, apricot eyes are big and round, because they are a little short-sighted, hazy, when they look at people, they look a little watery and soft, like a lost deer with wide eyes, especially cute.

Li Zhe remembered that night when she looked at him intently, and sighed regretfully in her heart, "It's good that you're not angry." I heard that Chen Jie quarreled with you last night shift?"

The customer service department has never been secret, and a little thing can become gossip, just a few words of dispute, and finally it became a quarrel.

Bai Xiaojiu was a little helpless, pursed his lips and shook his head and smiled, "It's not a quarrel." ”

"Otherwise, I told Sister Wei to transfer Chen Jie to my group? ”

Li Zhe's words made Bai Xiaojiu turn his head and look at him in surprise, and shook his head with a smile, "No need." Not necessarily. ”

As soon as she saw that Li Zhe was going to continue talking, she turned around and put out the cigarette butt in her hand in the ashtray, restrained her expression and whispered, "It's almost, let's go and take over the shift." ”

Li Zhe had a dull pain in his heart, even if he knew that she was not angry, but in the end, because of the rumors, he didn't want to be involved with him too much, he lowered his head and smiled self-deprecatingly, turned around and walked towards the handover room.

After the handover, Bai Xiaojiu didn't want to tell Li Zheduo at all, although the rumors were resolved, the customer service department has never lacked no wind and waves, not to mention, the wind and waves were quite strong before.

Sun Qinxue walked beside her, and He Xiao and Chen Jie walked behind.

Bai Xiaojiu took a few steps, turned his head, and looked at Chen Jie with a serious face, "Today is Wednesday, and newcomers need to dial and test." Except for Zheng Qing, you are responsible for the other four. ”

Chen Jie chuckled in her heart when she turned her head, she was coaxed by a blessing charm on the last night shift, but she was also warned.

She also knows very well that Bai Xiaojiu is not a soft persimmon, but some people can't get along, can't get used to it, and can't help it.

At this time, when I heard Bai Xiaojiu's words, I subconsciously thought that she was going to make a bad thing, and when I listened carefully, I found that it was nothing, but when I heard the back, my thoughts drifted away, and I asked a little stunned: "Who is Zheng Qing?"

"We set up a new person. I'll be in charge of dialing tests and writing reports. You will take turns testing the other four several times this morning and write a report. ”

"I want to play this kind of good thing, too. When Sun Qinxue heard this, she was a little coquettish and grabbed Bai Xiaojiu's arm.

The so-called dial test is that the old customer service uses the internal line of the hotline to make calls to the new members of the group to simulate the player's questions.

But all the old customer service who does dial testing does not need to open the hotline, only need to toss the newcomer.

Once a newcomer arrives in the land of iQue, the old customer service members are eager to be arranged by the team leader to do this.

Chen Jie also knew that there were five newcomers in the group, but she didn't expect Bai Xiaojiu to hand over this matter to her.

You know, this kind of thing is simply to pass the time at work, and there is no need to answer the hotline The best errand, most of them are the team leader himself.

Hearing Bai Xiaojiu's answer, Chen Jie glanced at her a little uncomfortably, unable to adapt to her sudden overture, embarrassed, and had nothing to say, "Is this Zheng Qing very powerful?"

Bai Xiaojiu was playing the superficial game of "you and I can't get along with each other, and you have to pretend to have a good relationship" with Sun Qinxue, and she was clapping her hand at this time, and said with a light smile: "I'll let you play on the next day shift." ”

"That's all right. I also want to dial test. I will also write reports. Sun Qinxue was comforted and rubbed her arm with relief.

Chen Jie's question didn't wait for a response, He Xiao was still laughing beside her, brushed her past and walked to the workstation to sit down.

Chen Jie, who was not only embarrassed in her heart, but also indignant, didn't have that doubt, so she felt that Bai Xiaojiu must not be at ease.

"Hello team leader. ”

Bai Xiaojiu just walked back to the workstation, and when she saw that Zheng Qing was arranged in the first workstation in front of her, she smiled at her, "Don't call me team leader, just call me Xiaojiu." ”

"Mmmm, Xiao Jiu, you call me Yangyang. My nickname. Zheng Qing was very familiar with him, and he looked forward to it for several days, and finally it was Bai Xiaojiu's turn to work on the day shift, and he was in a very good mood.

Bai Xiaojiu was a little surprised that she had an intimate posture, but for this kind of person who is pleasing to the eye, no matter what she does, it is pleasing to the eye, and she speaks a little softer, "How does it feel to dial test in the past two days? What is your internal number? I will be responsible for dialing and testing you in a while, don't run around." ”

"My internal number 004. Uh-huh. I don't run around. When Zheng Qing heard the word dial test, his face was a little worried, but he still nodded honestly.

has just taken over, and has not turned on the computer yet, Bai Xiaojiu has a lot of things, so she didn't pay attention to her expression and was ready to start her work.

After doing everything that the team leader should do, and confirming that he had not missed anything, he happened to hear Chen Jie's casual voice in his ears, knowing that she was already dialing the test.

Bai Xiaojiu glanced at Sun Qinxue and He Xiao, who were not answering the hotline, they were each typing into the computer, pausing their hotline and dialing the internal number.

Before she could speak, Zheng Qing's voice came from the other side, "Hello, iQue Land 0004 customer service, very, happy to serve you." ”

This level of tension made Bai Xiaojiu feel uncomfortable for her when she heard it, tried her best to ignore her obvious mistake, and asked softly: "I suspect that my account has been stolen by your company!"

The voice was gentle, but the question made Zheng Qing stunned for a moment, and he was silent for a long time before asking, "Why do you think so?"

Bai Xiaojiu instantly raised her forehead, this reflected, and this reply, she probably didn't even memorize the reply template, right?

Some players like to lend their accounts to friends, and after the number is stolen, they will not suspect their friends, but think that the game company has done something bad.

The customer service has been accused by the player more than once, so it is clearly written in the reply template of the customer service department, "This Mr. (Ms.) X, our company has no way to know the player's password, and will definitely not steal the player's account." What's wrong with your account?

As soon as Bai Xiaojiu came, he asked the questions in the reply template, and it was clear that he was releasing water, which was so simple, and Zheng Qing's reply was not official at all, but it was like chatting with a friend.

"I thought you were the ones who stole the number!"

"Ma'am, we don't steal players' numbers. Zheng Qing's voice was unrelenting.

Bai Xiaojiu couldn't help but roll her eyes, remembering that she had sworn to Zheng Qing before, it didn't matter, everything was with her, but now she felt a headache.

"Alright, hang up. She couldn't go any longer, hung up the phone, and walked next to Zheng Qing.

Zheng Qing's cheeks and ears were slightly red, which showed that he was very nervous, and he didn't dare to look at her when he knew that Bai Xiaojiu was coming, so he pretended to stare at the computer and study it carefully.

Bai Xiaojiu wanted to laugh, but she could understand that Zheng Qing had just graduated and had no work experience, which was completely different from her, and she should be nervous about answering the phone.

When she first joined the company, because the rules were not particularly fluent, she was actually nervous at first, but she had work experience and was particularly able to pretend, so people couldn't see it.

"The question I asked, there is an answer in the answer template, why don't you answer it according to the standard answer?" Bai Xiaojiu gently bent his fingers and knocked on the table, his voice still very gentle.

Zheng Qing was really nervous, his brain was blank when he picked up the phone, and he couldn't remember any rules, processes and reply templates at all, and when he heard Bai Xiaojiu's inquiry, he cautiously glanced up at her.

When Bai Xiaojiu smiled faintly, the dimples on the side of his cheeks were exposed, which would look particularly friendly, which made Zheng Qing breathe a sigh of relief.

On Monday and Tuesday, the other two groups were on the day shift, and she was also very bad at dialing tests, and was severely criticized by the two dial test team leaders, saying that she was not serious.

The strictest team leader in the iQue Land is probably Li Zhe, and the other team leaders are easy to talk to.

can make every team leader say this about Zheng Qing, which is enough to show that she is really giving the team leaders a headache.

Zheng Qing saw that Bai Xiaojiu was not angry, and had a good impression of her, and when she thought that she would be in her group in the future, she was a little happier, and answered honestly, "I'm too nervous." ”

The questions asked back and forth by the two team leaders before were similar, and she knew it in her heart, but every time she answered, she felt that her mind was blank, and she knew the answer, and she could forget it halfway through, and she was also very uncomfortable.