Chapter 223 Complaints
"You kid, take the fruit. Eat at the company at night, do you hear it?!" Qiu Zhuping took the orange on the table, struggled to get up, and was held down by Bai Junguo.
"You haven't recovered yet, stop it. If she doesn't want to take it, she won't take it, don't let her be late. Bai Junguo took the orange from her hand as he spoke.
Bai Xiaojiu was drinking water, Qi Jingchen was packing up his things on the side, and when he heard Qiu Zhuping's goods, he turned his head and asked: "Auntie is right, you bring some fruit and pad your stomach at night." ”
"Don't. Too lazy to take. Eat yourselves. I'm ready to go. There's an event this weekend, so I'll go early. ”
Qi Jingchen saw that Bai Xiaojiu was originally taking a small sip of water, and when he heard Qiu Zhuping's words, he took a big sip, almost choked, and hurriedly stroked her back, "Then I'll send you over, right? After sending you over, I'll go home to rest." ”
Speaking of this, thinking that Bai Junguo and Qiu Zhuping were still in the hospital, he quickly turned his head and asked honestly, "Uncle and aunt still need me to help do something?"
"No need, you send Xiao Jiu to work, we can do it ourselves. Something called you. ”
Qiu Zhuping's words made Qi Jingchen nod suddenly, "That's right, you can call me at any time if you have something." ”
Bai Xiaojiu patted his chest, coughed lightly, and then patted away the feeling of almost choking, leaned over and picked up the backpack on the ground, "I'll go first." Don't send it, go back and rest. It's not a car, how tired you are to drive back and forth. ”
"Hey, Xiao Liu doesn't seem to have a car today, can Xiao Chen drive? ”
Bai Junguo usually drives to and from work, but this time he is retired, Qiu Zhuping is in the hospital again, Bai Xiaoliu took over the car and used it when he was on a business trip.
Qiu Zhuping's words made Qi Jingchen scratch his head, and smiled at her embarrassedly, "I haven't learned to drive yet." Before I came, my mother told me to study, and I didn't have time. ”
"Alright, if you say a few more pleasantries, I'll be late. I'm going to be early. I'm leaving. Bai Xiaojiu was carrying a bag, and when he was about to walk out of the ward, he turned his head and pointed at Qiu Zhuping, "You're not okay yet." Take care of it, and when it's completely raised, you can do whatever you want. ”
"Oh, I'm not terminally ill, why are you more verbose than the other. ”
Qiu Zhuping's unintentional words made Bai Junguo and Bai Xiaojiu scold in unison, "Don't talk nonsense." ”
The two father and daughter looked the same serious, almost the same tone, but Qiu Zhuping burst out laughing, waved her hand at them, and lay down slowly, signaling that she would not talk nonsense.
"Let's go to work. I'm staring at your mother. Xiao Chen has a good rest. We'll call you if there's something, don't worry. ”
"Uh-huh, uncle remember to look for me if he has something. Then I'll send Xiao Jiu down, and I'll go home and sleep. ”
Bai Junguo simply waved his hand and signaled to hurry up.
Bai Xiaojiu took Qi Jingchen and walked to the elevator, "Don't forget two breakfasts tomorrow." ”
"Oh, who thoughtfully told me to sleep lazy just now? Now you start reminding me of two breakfasts?" Qi Jingchen pressed the elevator and pretended to be dissatisfied and looked at the elevator door.
Bai Xiaojiu laughed, and poked his waist and eyes with his fingers in a bad way, "I don't know." Otherwise, you'll be lazy. ”
Qi Jingchen was poked by her like this, itched and twisted, and answered honestly, "Don't dare." Two breakfasts, I remember. ”
"By the way, what are you going to eat at night when you wake up? Do you want me to call my sister and ask her to bring you an extra meal?"
"No need. I'll wake up and eat fried rice at home. Just cook a meal just before going to bed. ”
As soon as Qi Jingchen finished speaking, Bai Xiaojiu turned around and hugged him, "How can I have such a diligent husband." What a blessing. ”
These words amused Qi Jingchen, and directly picked her up, hugged her into the elevator door that had just opened, and took the elevator to no one, and pushed her against the corner, "I can be more diligent." ”
Bai Xiaojiu's feet didn't touch the ground, he was so hung in the air that he could only hug his neck tightly, as soon as he heard this, he instantly laughed and lay on his shoulder, "Don't make trouble, otherwise I will take you to the company, this and that." Squeeze you dry?"
"Who is making trouble?" Qi Jingchen tilted his head and kissed her on the neck a few times, "Who is it?"
The two of them were making a fuss, the elevator clanged, and Bai Xiaojiu hurriedly pushed him.
Qi Jingchen knew that she didn't like to show too much affection when there were many people.
Before the door opened, he lowered her, pulled the corner of her clothes for her, and patted her on the head, "Be honest with me." ”
When the first floor arrived, Qi Jingchen led Bai Xiaojiu out of the hospital gate throughout the whole process, looked at the bus stop not far away, and reluctantly instructed, "Remember to drink water at night, don't be afraid of the dark toilet, and find Zheng Qing to accompany you." Don't be lazy all the time. Eat something when you're hungry, and sleep if you can't. Don't stay up all the time. Got it?"
"I go to work, and I'm not traveling long distances. As for it, remember to eat when you wake up, don't be lazy!" Bai Xiaojiu poked his chest, put his backpack on his back, and waved his hand at him, "Okay, I'm leaving." ”
Qi Jingchen accompanied her to the bus stop, waited for her to get on the bus, watched the car drive out, and then turned around and prepared to walk home.
When Bai Xiaojiu arrived at the company, the other team members had already arrived, and Zheng Qing was standing in the smoking area chatting with people, his face not looking very good.
was talking to people about gossip, Zheng Qing glanced at Bai Xiaojiu, turned around and beckoned, "You have finally arrived." ”
The person standing next to Bai Xiaojiu also turned his head, and Bai Xiaojiu recognized that this was a colleague from today's day team, smiled at the two of them, stepped forward a few steps, took out a cigarette and lit it, and stood beside Zheng Qing, "It's not late." There's still an hour to go. ”
After Bai Xiaojiu finished talking to Zheng Qing, he looked at the female colleague on the other side, "There are no problems with today's activities, right?"
"There's nothing wrong with the event, there's something wrong with you. Before the female colleague could answer, Zheng Qing almost gritted her teeth and said this.
"What's wrong?"
"Did you promise a male player surnamed Zeng to deal with his problem within three days, that is, this Monday, your day shift. ”
The female colleague's words made Bai Xiaojiu slightly stunned, tilted his head and thought for a long time, and shook his head, "I know the player you are talking about." But I didn't promise him that I would deal with it in three days. Just say three to five business days. ”
"It's timeout. Three to five working days, Monday to Friday, today is Saturday. He called in the morning to complain about you. Our team leader took the trouble to talk to the players for half an hour, but he didn't erase it for you. It can only be recorded. ”
Zheng Qing gritted his teeth next to him and muttered, "He's just a small compensation problem, it only takes one day to solve!"
The female colleague didn't say anything when she heard this, turned her head to look to the side, and after a while, she turned her head and smiled at Bai Xiaojiu, "I answered the call first." I looked at your record, and I didn't say that I promised three days. But he insisted on complaining about you, and I found the team leader, but there was really no way. ”
The pressure of the front-line customer service in the customer service department is high, and colleagues understand each other's pressure, and sometimes there is a problem with the player hotline handled by colleagues, and it is normal for everyone to help each other.
Bai Xiaojiu's voice is sweet, the hotline is strong, and he is very good at communicating with players, and he usually helps colleagues in other groups block a lot of complaints.
Although everyone is not a good relationship in private, not even a friend, nodding friendship, but when something happens, they are willing to help.
Colleagues talked about this one by one, Bai Xiaojiu knew very well that she was not shirking responsibility, but tactfully told her that they had done their best to help with this matter, and the problem was not with them.
"It's fine. I'm already grateful to you. Please send me the player's phone number in a moment. I'm talking to him. ”
"But we've already recorded the complaint, and it's really ......"
Before he finished speaking, Bai Xiaojiu waved his hand, signaling that there was no need to say anything, "I know, you guys are going through the normal process, and it's no problem at all." It's okay, it's really nothing. ”
"Game engineers generally deal with problems in three to five business days, why haven't you dealt with the problem on Friday if you report it on Monday?
Zheng Qing's words shouted out at a loud volume made Bai Xiaojiu shake his head speechlessly, and the female colleague extinguished the cigarette butt, "I'm done smoking, I'll go back first." I'll give you the player's phone number in a moment. ”
"yes, I see. Thank you. Bai Xiaojiu waited for her back to disappear completely, and raised her hand to hug Zheng Qing, "How many times do you want to say you, if you don't like a person, everyone else knows it." ”
"I can't wait to hold a bullhorn and howl all over the world. This Yang Qing communiqué has a personal vendetta, shameless! I don't have any ability at all, so I know how to bully our front-line customer service! What kind of game engineer can I do if I can't do my job well? Does she have a face? If it weren't for an accident at your family, would it be her turn to take this position?"
The more Zheng Qing spoke, the more angry he became, he threw the cigarette butt in his hand to the ground, raised his foot and stepped on it fiercely, as if this cigarette butt was Yangqing.
She kept stepping on the cigarette butt on her toes, and she was still saying, "What does she mean now? I don't want to deal with your problems? Is she trying to force you away?
Bai Xiaojiu smiled helplessly, patted her shoulder gently, and when she looked over, leaned over and patted her calf.
When she was at a loss to raise her legs, she picked up the cigarette butt, turned around and threw it in the ashtray, and smiled lightly, "You also know that she is a game engineer, and it is her duty to deal with player problems." For five days, she didn't deal with the problem I reported. If it's a complex issue that needs to be escalated, it's my fault. But now it's a problem that can be dealt with in a day, wrong, who should be there?"
As soon as Zheng Qing came, he heard from his colleagues that Bai Xiaojiu had been complained, and his blood rushed to his brain in an instant, and the whole person was furious.
I don't have the brains and spirit to think about this matter seriously, and I can't wait to punch Yang Qing twice.
Hearing Bai Xiaojiu's analysis at this time, Zheng Qing's sanity came back a little bit, and he smiled, "That's right." This matter has nothing to do with you at all, and your complaint will not be valid at all. It's a game engineer's problem!"
"So don't worry. I'll talk to the players in a moment. Next week, when we're on the day shift, I'll ask Yang Qing again. When something happens, it's all about being dealt with. There is nothing that requires you to be so angry, as long as you calm down, you can deal with it. ”
Bai Xiaojiu's voice was originally good, and he explained patiently to others so slowly and methodically, which sounded more pleasant, Zheng Qing nodded again and again, "Well, you're right, I won't be so brainy next time." Think about it first, then talk about the rest. ”
"So next time, don't say this or that in front of unfamiliar colleagues. Yang Qing is a game engineer who has just come up, and we are just the first line. Which side will they be on, you say?"
Zheng Qing rolled her eyes irritably, took out the cigarette case and lit another cigarette, muttering vaguely, "So, where there are many women, there are many rights and wrongs." It's just a few words, and it's passed around every day, and it's a mess. ”
"Alright. I'm not angry with you like this. Now, good news, my dad is out of the hospital. My mom is almost recovering. Come to my house another day for a meal and try my mother's handiwork. ”
"Go! I have to go, the day I went to see her, she told me that I love boiled beef, and she is very good at it. ”