Chapter 480: Hard or Soft
Most of the customers who received the customer service notice felt strange, and they couldn't help but ask a few more words, and the customer service people have always been well-trained under Xiao Xiao's teaching, and only said that there were unscrupulous merchants browsing Barari's website and harassing the customers above.
When the customer heard it, he suddenly realized that Barariri was a big trick and suffered an unwarranted disaster, but even so, he still thought about them and reminded them in advance, and they were grateful and thanked them repeatedly.
The customer service who received a bunch of praise and thanks became even busier.
Zhang Yunfei called Zhang Yifan in and said in front of Li Bing: "Confess, any customer who asks for a refund will resolutely refuse." We do not explain, do not refund, and inform customers who request a refund that they will not renew their contract after the annual fee expires. ”
"So tough?" Zhang Yifan blurted out.
Li Bing was also shocked, but his top boss Zhang Yifan was present, and he didn't say anything when it came to his mouth.
Zhang Yunfei said lightly: "It's so tough." ”
Zhang Yifan Khan, Da Khan, Waterfall Khan, said: "Mr. Zhang, this is not very good, if you offend the customers, we ......" offend the customer, that is, it will go out of business, don't look at the current situation in Balariri, if the customers riot collectively and make trouble, Balariri's reputation will be bad, and it will not be far from going out of business.
Zhang Yun flew to the back of the Taipan chair, and said in a light tone: "Our reputation has been made, not to mention other places, many enterprises in M City know that becoming our members can really contact foreign businessmen and do business." In business, it is profitable, how can they not come? Why should we explain?"
I see. Li Bing suddenly realized.
Mr. Zhang is right, as long as we can do business through our platform, why worry about having no customers? Zhang Yifan showed a smile on his face and said, "Mr. Zhang is right, I'll do it." He hurried out and immediately informed the salesmen to return to the company for a meeting at half past five in the afternoon.
This is the old tradition of the Ministry of Commerce, every time a meeting is convened, the salesmen are required to return to the company at half past five. This is to take into account that the salesmen go to visit customers, the distance is far and near, and they must be given time to rush back, so they are set at half past five in the afternoon, and the time of notification is generally before noon, which leaves time for the salesmen to come back to ensure that everyone can arrive.
Zhang Xianyan and Zeng Qiang were notified separately.
Zeng Qiang's money opened the way to pursue Meng Ziyu and failed, and he made a fuss, this incident impressed him deeply, and he didn't dare to despise Balari anymore, and when he received such a tough word from the customer service in a sweet voice, he was relieved, thinking that this was what Zhang Yunfei would do.
Zhang Yunfei is so domineering!
Zhang Xianyan, who was still struggling with 1,600 yuan, blamed Li Bing for refusing to be accommodating, blamed Balarili for being too rigid, and didn't think about their customers, immediately broke out when he received the call.
This is Chi Guoguo's targeting of him.
Customer service Liu Chunfeng is well-trained, no matter how angry he is, he tells him in a gentle tone: "Sorry, this is the company's decision." ”
Zhang Yunfei's decision is the company's decision.
Zhang Xianyan lost his temper, and in desperation, he had no choice but to threaten: "You guys are like this, I will sue." ”
Liu Chunfeng has been in the company for less than a month, but he is well-trained and said gently: "Okay, our legal counsel will handle this matter." ”
Zhang Xianyan almost fainted out of anger, but he threatened to fight a lawsuit, how could people not be afraid at all? He was really dizzy, and he didn't remember for a while that Zhang Yunfei even dared to sue the evening newspaper, and what was there to be afraid of fighting a lawsuit with such a small enterprise as him?
In the CEO's office, Li Bing only has full admiration for Zhang Yunfei, and is even more proud of being a member of Balariri. He was high-spirited and said in a loud voice: "Mr. Zhang, I went out to work." ”
"Go ahead. Zhang Yunfei said lightly.
After Zhang Yifan gave the notice, he came in again, sat down on the chair opposite Zhang Yunfei, and said, "Mr. Zhang, what should we do next?"
In his impression, Zhang Yunfei is a person who refuses to suffer. Less than a week after Balari was established, he had never seen Zhang Yunfei suffer such a big loss in the company he entered, and with his understanding of Zhang Yunfei, he would definitely not just forget it. He is the No. 3 person in the company, how to do it, he has to ask for instructions, and he has to know it in his heart.
Zhang Yunfei picked up the phone on the table, pressed a series of buttons, and said, "Come here." ”
Soon, there was a knock on the door, and Niu Lei pushed the door in, saying, "What's the matter?"
Zhang Yunfei stood up and walked to the sofa and said, "Let's talk about it here." ”
The two followed and sat on the sofa respectively, Zhang Yunfei asked Zhang Yifan to tell Niu Lei what happened, and when he finished speaking, he asked Niu Lei: "What do you think should be done about this matter?"
Others don't know, Zhang Yunfei knows very well, Niu Lei's IQ has been proven by facts, even if few people know it now.
Halfway through Zhang Yifan's words, Niu Lei's eyebrows wrinkled tightly, and when he saw Zhang Yunfei asking him, he lowered his head and pondered for a long time, and said, "If you don't reduce the price or refund it, you can do whatever you want." As for the Goofy Tech, have you found someone to investigate their origins?"
The decision he made was basically the same as Zhang Yunfei's.
Zhang Yifan said: "Mr. Zhang also said the same, if he asks for a refund from the contract, he will not be given the opportunity to renew the annual fee in the future." I think, isn't it good to have a business and not do it?"
It is foreseeable that those customers who have paid the annual fee for one year will continue to renew their contracts and pay the annual fee after tasting the sweetness. These revenues are the performance of the Ministry of Commerce.
Niu Lei looked at Zhang Yunfei.
Zhang Yunfei said his decision, and said: "I have entrusted someone to check the roots of Goofy Technology, its headquarters is in S City, we have no way for the time being, but its branch in M City, we can't let it operate." ”
"That's the truth. Niu Lei was a little unhappy in his heart, Zhang Yunfei only informed himself when the order was issued, but now is not the time to be angry, but it must be unanimous to the outside world, as for Zhang Yunfei's unhappiness in the future, it will not be too late to talk about it later.
Niu Lei is a native of M City, and Balariri is headquartered in M City, if he lets a branch opened by a foreigner steal customers, will he still have the face?
Zhang Yunfei said: "Come hard or soft? Defeat him commercially, or find someone to beat them up and 'persuade' them to get out?"
Find someone to beat you up...... Zhang Yifan was stunned for a moment, and blurted out: "Mr. Zhang, beating people is a criminal case." "I'm not sure you'll get in.
Niu Lei frowned and thought for a while, and said, "Beating people can't solve the problem, but if I meet Zhang Shaobin, I will definitely beat him." ”
You said that you received more than half a year's salary from both of us, and after beating someone and being expelled, you repeatedly took revenge with personal grudges, isn't that ungrateful, and you will take revenge?
Zhang Yifan suddenly realized that Zhang Yunfei was going to fight Zhang Shaobin. Having said that, Zhang Shaobin really should be beaten, don't talk about Zhang Yunfei, even he wants to beat this scum so much that he can't get out of bed.
Zhang Yunfei smiled and said, "Otherwise, let's go and beat him up?" Hey, won't it be too cheap?"
It's not just a price drop, it's the rhythm of making one's character on par with Zhang Shaobin. Niu Lei smiled suddenly and said, "Maybe he expects us to beat him." ”
The three of them glanced at each other, laughed loudly, and all felt that Zhang Shaobin first started from scratch, and then joined Gaofei Technology, fooling the senior management of Gaofei Technology to agree to set up a new department, which was in charge of him, specifically targeting Balariri and grabbing Balariri's customers, just to prove his ability to Zhang Yunfei. If Zhang Yunfei really lost his temper to the extent of beating him, wouldn't he be in his arms?
In the laughter, Niu Lei and Zhang Yifan understood that Zhang Yunfei was telling a cold joke, so they no longer felt depressed. Being targeted again and again by former employees and subordinates, anyone will not be happy.
The laughter gradually stopped, Niu Lei said: "Some of our customers overlap with them, right? When our salesmen communicate with customers, we can guide them purposefully, and don't build a website in Gaofei Technology." ”
"I'm afraid they don't have any customers here in M City. Zhang Yunfei said and turned the laptop screen, which was the opening of the Goofy Technology website.
Although Qiandu's search engine software is still being studied, Zhang Yunfei typed in Gao Fei's pinyin, added dropout .net, and soon opened this website.
The two watched for five minutes, but they didn't understand why, so they looked up at Zhang Yunfei and waited for him to explain.
Zhang Yunfei moved the mouse and clicked on the "Customer" web page, and the names of the units scrolled on it were all at the beginning of S City.
"Got it?"
"Understood. That is, if we do nothing, sooner or later their branch will also go out of business. Niu Lei was the first to react.
Don't think that the branch will not go bankrupt, any enterprise is for the purpose of making profits, there is no money-making effect, the shareholders of Gaofei Technology are not fools, and they will not keep the M city branch.
Zhang Yunfei said: "Yes." And at the beginning of S City, I am afraid that this company only has a branch in M City. ”
Niu Lei looked at it for more than ten minutes, confirmed that the rolling rolls over were all at the beginning of S City, and said: "We will set up a branch in S City as soon as possible and crush them." ”
"No, it should be said that go to S City to open a company of the same type and return a tooth for a tooth. Zhang Yunfei said leisurely.
Goofy Technology's main business is to build websites for small and medium-sized enterprises, and in order to retaliate, you must go to S City to open a company that builds websites.
Niu Lei felt helpless about Zhang Yunfei's crazy thoughts, this is to open a company, rent a space, hire workers, and rent a server, do you think you go to the vegetable market to buy vegetables?
"If we open a branch in S City, and the B2B and website building business are carried out at the same time, can we make Gaofei Technology close down within a year?" Looking at Zhang Yunfei's expression, it didn't seem like a joke at all.
Niu Lei was speechless: "Do you think it's possible?"
"How do you know if you don't try? Is it only allowed for him to rob our customers, but we are not allowed to rob his customers?" Zhang Yunfei really didn't laugh, he was disgusted by Zhang Shaobin twice, this time Zhang Shaobin did not start a business, but joined, so what about next time? It is better to solve Gaofei Technology at one time, and then release the rumor, who dares to take Zhang Shaobin in the industry, is the fate of Gaofei Technology.