30. Cognitive biases

"Tonight I came out of your window again, and how lovely your shadow was on the curtains. ”

He Kun hummed a song and walked down the stairs.

It happened that Wang Yan was cleaning the living room, and when she saw He Kun so comfortable, she smiled and quipped: "Boss, whose window are you going to pick tonight?"

"Pick yours, are you afraid? ”

He Kun was in a good mood and made a joke.

Wang Yan naturally didn't take her words seriously, but she still pretended to be afraid: "Ah, then I have to close the window at night." ”

He Kun unceremoniously rewarded her with a chestnut head: "Do your work, don't be here with a hippie smile, be careful that I deduct your salary." ”

Wang Yan pouted and said, "Then I can't close it, I'll keep the window for you at night." ”

After saying that, he flicked his ponytail and went to the front desk.

He Kun chuckled.

Since the inn's business improved, the little butler's attitude towards him has changed a little.

In the past, it was just a relatively ordinary relationship between superiors and subordinates, but it was a little more intimate and a little friendly.

But now, Wang Yan not only has a more upright work attitude than before, but also does not like to pick and choose what she orders as before, but immediately executes them.

In life, I often express my concern for myself openly and secretly, and I can hear a few ambiguous words from time to time that I have never said.

He Kun knows the reason for all these changes.

It's nothing more than because he has become handsome (money).

He Kun was not disgusted by this, and even a little happy, which was also one of the motivations for him to work hard to make money.

If you have money or not, it's a hanging, so what's the use of asking for money.

After a little happiness, he walked to the living room and sat down to start working.

Because the inn is relatively small, there is no office.

Usually I have to work in the living room, but if there are guests, I move to the lounge.

After all, it's not a big company, so it's not that particular.

After pouring himself a glass of boiled water and adding two wolfberries, He Kun began to browse through the documents.

Recently, he asked the two old front desks from star-rated hotels to draft the homestay industry SOP standard service process.

Because B&B is essentially a kind of hotel industry, there are many common things that can be referenced, but it cannot be copied in one go.

Therefore, it is also necessary to make some adjustments according to the actual situation according to local conditions.

He Kun still attaches great importance to this work.

Now he only has opened one homestay, so he can manage it alone, but when the scale is large, it is bound to be impossible to perfectly control the overall situation, so it is imperative to establish a scientific and reasonable work process.

Once you have opened a branch, you can directly use this template to train new employees.

Wang Yan did a good job with the front desk of the two hotels, He Kun looked at it carefully for an afternoon, and only found a little bit of fault, and after marking them, he resent the email to Wang Yan.

Let her send it to herself after she has made changes.

At the same time, she was assigned a new task to pay attention to whether there are suitable properties on the market in Qiantang now, or homestays that are ready to change hands.

Preferably the off-the-shelf kind.

If you think it's good, you will send it to him, and He Kun is ready to open a second branch.

Although the traffic of Qingyu Inn has not yet reached the level of fullness, there are only 3-4 rooms per day, and the flow of water is stable at more than 3,000.

There's still a lot of potential to be tapped.

But He Kun feels that doing business is not playing games, and there is no need to wait for 100% completion before opening the next branch.

After all, the area that a B&B can radiate is limited, and the number of guests it can carry is only that, so it will be a little slow to wait until the upper limit to consider the branch.

If you find a suitable one, it is not bad to open a branch.

I don't want the business to be as good as the first one, as long as I can make money and increase the total profit, He Kun is very happy.

Wang Yan was also dizzy after receiving He Kun's email, and the dense annotations in it meant that she couldn't sleep well tonight.

Since the inn's business has improved, the boss has changed his ways to toss her, making her dark circles a lot heavier in the past few days.

Although her brain hurts, Wang Yan has no complaints and is still full of motivation.

These days, witness the inn's business booming, from the bottom to the peak.

Then his position became higher, he became a small leader, and his income increased a lot.

is outstanding in the circle of friends around him.

Let her heart have an extra sense of honor and mission.

I feel that my interests are closely related to the Green Grapefruit Inn.

So even though the tasks arranged by He Kun are a bit heavy, and she often has to work overtime passively, Wang Yan is still willing, and even often moved herself by her efforts.

I feel that when I am young, I have to fight a little, and when I am old, I will not regret wasting my time.

The boss will also be able to see her efforts and keep everything she has paid in mind, and one day in the future she will get the reward she wants.

No pain, no gain.

Come on Ollie give!

In fact, this is just Wang Yan's imagination.

The truth is that He Kun doesn't feel that the task he has ordered is anything heavy at all, because his daily workload is far more than that.

So Wang Yan's completion of the task seems to him to be a matter of course, if he can't complete it, he still has to think about it, should he beat it.

As for putting her efforts in mind and looking for opportunities to promote her in the future, that's really thinking too much.

Promotion will only depend on her ability and loyalty, and it has nothing to do with whether she works hard or not.

But the subtle thing is that many times the two sides have different starting points, but the results are similar, so there are often some cognitive biases.

Employee: I worked so hard and my boss really gave me a promotion and a raise, and I will work harder next time.

Boss: This kid is doing a good job, he has done everything he has been ordered to do conscientiously, and he has reported everything to me, he is his own person and can be promoted.

A company's upward phase can mask a lot of problems, and if development stagnates or even has operational difficulties, it will expose a lot of problems.

To put it simply, it is rude to say that the company has no money, and everyone will collapse if they don't struggle, and it is impossible to pay anything for those who do not struggle. Is it possible to be young and strong in your 30s, just thinking about counting money in bed?

To put it mildly, it is said that structural optimization, employees who eat early need to be optimized.

Those who are particularly knowledgeable about art will say that they hope to recommend and export 1,000 veteran employees who have been more than 10 years old to the society every year, and they should participate in the construction of society.

He Kun is not so good, Qingyu is also in the early stage of rapid development, and employees are not a burden to the company.

Therefore, Wang Yan will not feel the ruthlessness of capital so quickly.

At this time, she was working Ho Kun's big flat with enthusiasm.

As for He Kun, because he had arranged all the work, he was suddenly idle now.

It's obviously impossible to go to sleep at this point, after all, I just did a spa during the day, and even if I worked all afternoon, I was still very energetic.

Why don't you go out and take a dip?

He Kun was a little moved.