"Don't underestimate the acting skills in the sales industry. ”

"Because you are different now, I feel that acting skills are not important. ”

"You think that Sister Fang and Ah Wang can always be the sales champion, it is for nothing, with the existence of Lao Zhou, if the two of them don't have the ability to take care of the house, it is impossible. ”

In the absence of the advantage of network clues, the personal sales of the two of them can still be the same as Lao Zhou. ”

"Have you ever wondered what method they use to capture the hearts and minds of their customers? ”

Applejack asked, looking at me very seriously.

"I haven't thought about it, this has something to do with personal sales ability!"

"Isn't it that the longer you do sales, the more popular it is, like the base customers, the amount of accumulation will become thicker and thicker over time!"

I replied to Applejack without thinking.

"It does have something to do with your sales ability, but don't forget that after you've been doing it for a long time, the basic depth is the same. ”

"Even if you are given more base customers, you don't have a good exclusive sales skills, can you digest your base customers?"

"Can you get them to convert into orders?" Applejack analyzes.

"That sounds like a point. I nodded, agreeing.

"Just like you now, half-baked, give you 10 base customers, can you convert successfully!"

Applejack asked, I was a little skeptical, but not skeptical, but definitely not, so I shook my head.

"Of course you can't now, because you haven't found a mature sales skill of your own. ”

I suddenly felt excited, and Applejack said that she had her own sales skills, which aroused my curiosity and attention.

"It's up to you to develop your own sales skills. ”

"But acting is different, you don't need to be exclusive to anyone. ”

"Every sales consultant must have acting skills, and the effect of acting skills is also different from person to person. ”

"What some people show is that it's clear that the customer is making a lot of money. ”

"Yes, it's clear that he's just fighting for me. ”

"And then there's the fact that he looks like he's been squeezed out of the way by his clients... ”

"These are all individual performances, presented to the customer to see, directly felt, and finally the customer will pay. ”

However, Sister Fang and Ah Wang are amazing, and the word acting can be said to use the essence, which is outrageous. ”

Applejack's words are a little scary.

"What a good sales technique, but you say that it feels like this, outrageous, so terrifying!"

It's a ghost story, and it makes people feel cool behind it.

"That's because you haven't seen it, when they show their real acting skills. ”

"They can bring back those who don't buy a car, those who don't like the car, or even just people who pass by. ”

Applejack continued.

"How can you listen to what you said as if it was a pyramid scheme, unscrupulous means, and do everything possible to deceive customers to come back and make deals. ”

"Yes, it's like a pyramid scheme, what you want is to do whatever you want and do everything possible to achieve such an effect. ”

I just said something casually, and Applejack picked up on what I had just said.

"Is it really that scary!" I looked at Applejack dumbfounded.

"Of course, it's really not a pyramid scheme, but you have to look at the problem from one point of view. ”

"For example, this National Day Auto Show has set you an order target of 7 cars. ”

"At first, you must have racked your brains to think about what to do to complete the order of these 7 units within 7 days. ”

"Then you will definitely try your best to do everything possible, whether you are working overtime, or getting up early and staying late, and keep contacting customers to promote the speed of transactions. ”

"It's about doing everything possible to accomplish the goal of the order, isn't it?"

"We have only one goal from beginning to end, that is, to complete the task, which is the same concept as MLM must attract people and discover people. ”

"It's just that pyramid schemes are illegal and harmful to others and themselves, while sales is a legitimate industry that needs services. ”

I suddenly felt that Applejack's three views were very positive, and the situation was very transparent, unlike those who would be obsessed, maybe this is a social person.

"After all that, do you still think that acting skills are not important!"

"There is also the ability to hide yourself, even if you have big emotions, you have to keep them in your heart. ”

"Joy and anger are invisible, likes and dislikes are invisible!"

"It's yourself who doesn't know how to hide your losses. ”

Applejack slowed her voice and looked at me as if to remind me of something, but I didn't get it.

I looked back at him with a somewhat innocent look.

Probably he knew that I didn't understand the meaning, so he sighed helplessly, alas!

"Just like when you were complained by a customer before, the reason is that the customer is dissatisfied with you, but according to the common practice, first appease the customer, and don't let the customer continue to make trouble. ”

"But why do you and the customer break up unhappily in the end, there is only one fuse, and the fuse is that you don't hide your own emotions, too honest. ”

"If you will hide your own inner unhappiness, there are only two directions for customers in the whole process. ”

"The first is that it took some time to book a car. ”

"The second is that I didn't book a car and left without making a noise. ”

And you didn't suppress the unhappiness in your heart, and you had a dispute with the customer, and you just made a third direction. ”

"As a service industry, the first thing we need to do is to make our customers satisfied, even if they don't make a deal. ”

"Otherwise, it's a complaint, as long as you complain, you are wrong in the eyes of the customer. ”

"You have to take it up, for the sake of the company's reputation and interests. ”

"And deal with customer conflicts, you have to apologize!"

"What was originally a very simple thing can turn into a very troublesome thing when the individual is not familiar with the ability to serve. ”

"You've done your job, and no matter how difficult a customer is, you can't bite you. ”

"That's the real reason for this complaint. ”

When Applejack talks about the complaint, I am silent, and he gets to the point, analyzing my harm.

I have to admit that I am still a long, far way behind in the profession required in this industry.

Not only because I am a beginner, but also because of my past personality, behavior, and attitude, I need to completely reform this industry.

Strictly speaking, I want to be reborn and change my mind, and at that moment I realized that I was actually far away from the gold medal!

What I think of as cleverness now is just leftovers from other people's play, and there are still a lot of things to learn if you want to play to the next level.

My dream of a gold medal has not been broken, but it has become heavier, but I have not given up, and I believe that one day I will get the gold medal and stand in that shining place.