Chapter 013 - Six Directions

In the next month, Ziyue was repeating the car cleaning, learning finance, explaining in six directions, memorizing configuration parameters, understanding the function use of each configuration on the vehicle, and so on.

I have never been absent every morning in this month, listening carefully to their explanation of the six directions, I seem to have found the trick, although the order of explaining the six directions can not be wrong, but everyone's explanation style is different, and it cannot all be said according to the book.

When they get off work at night, I will stay for half an hour and do a six-way explanation by myself, and every time I make a little progress, I feel that I am not so difficult to explain the six directions.

Tell all his configuration functions and parameters and security performance in each position, and this is a summary of each direction.

In addition, I also learned a sequence of how they receive customers, which is divided into two types, one is exhibition hall reception, and the other is online sales reception.

If you have been contacted by phone from the Internet, there is a special person responsible for following up the invitation to the store is the online sales reception, this kind of does not belong to the exhibition hall can receive, there will be a network sales group to follow up.

There is also no one to receive a group of customers in order, and after a round, it starts again, and this is iron, and it can't be messed up.

I feel that the car sales industry is really particular about flexibility, although many of today's customers have different ideas and different incomes are very diverse, but customers who will choose to buy a car eventually like it, or be greedy and cheap, spend the least money to buy the best car, and get the most gifts!

This time it was finally time for me to explain the six directions, and after the morning meeting today, Zhou Quan said, let me be the host of today to explain the six directions.

To be honest, I was still a little nervous at the time, after all, I tried to explain the six directions many times, but I explained it when I was alone, and now in front of so many people, it is inevitable that I will be so nervous that I will break when explaining.

I took a deep breath, sorted out my restless heart, and cheered myself on, I had been preparing for a long time, just waiting for this day to come.

I noticed the difference between Zhou Quan and Lao Wang when they participated in the explanation, usually they would not bring a small notebook, but today they did. Obviously, my explanation today has some meaning, so I need to play more steadily.

"Good morning, colleagues and leaders! I am Qiu Ziyue, and today I will explain to you the six-way explanation of the current star model CAMRY. ”

"The six directions are composed of six positions: the front of the car, the left side of the car, the rear of the car, the right side of the car, the cab and the engine cover. ”

"Let me start with the explanation from the front of the car, first of all, we see that the CAMRY sedan has always performed elegant and classic, with noble aristocratic blood flowing around it, which is intriguing••••••"

I just kept explaining it as my brain was playing, I didn't know how the time was going, I knew I was as focused as I was concentrating on a surgery.

I don't know if I've made a lot of mistakes, I just think I like to be so attentive and feel very full and real.

"I'm done explaining the six directions of CAMRY, thank you!" I bowed down to thank you after the explanation.

Then they applauded, which is a kind of respect, and every colleague will give applause after the explanation, indicating that they have worked hard, regardless of whether any results are good or bad.

What comes down is to accept the comments of leaders and colleagues, and I am also looking forward to it, because only with reviews can we grow and pursue perfection!

"Although Ziyue is a newcomer, the explanation is basically what should be explained, and it is clear and in place, but it is still rusty and cannot be explained because of the explanation. ”

"Why we are familiar with Hexagon, not because we are sales consultants, but because we want to lead customers to understand the advantages and performance safety of this car. ”

"Let the customer know that the car he chose is the most worthwhile!" Manager Wang gave Ziyue a comment, which was summarized as a lack of familiarity and woodenness.

"Thank you Manager Wang for your comments, I will try my best to improve the next time!"

Next is Zhou Quan's review.

"Manager Wang is talking about part of it, although it is very good for a newcomer to be able to say that it is so exciting, but what needs to be corrected still needs to be corrected. ”

"You are now explaining to the customer, to keep a certain distance from the customer, the explanation that should bend over to explain, and some places need to be explained on one knee when explaining, which is a professional requirement, which you must do in place, which makes the customer think that you have more professional services!" Zhou Quan's summary is that the professionalism of etiquette is not enough.

"Thank you Brother Quan for your comment, I will deepen the etiquette, and I will perform better next time!" Zhou Quan's comment is really professional, in addition to being familiar with the configuration parameters, explaining the six directions like a stream, and then there is the etiquette that brings people an impression.

Accept it all, I thought in my heart at the time, I am a newcomer after all, I should learn a little more and accept more good advice.

There is a saying: Only by learning from the strengths of others can we grow better than others! This moment is my happy and humble heart.

"Do other colleagues have any comments to make? Zhou Quan finally asked.

"No," Ngawang, Sister Fang, Ajie, and Anan said in unison.

"This is the end of today's morning meeting, each of them will go to 5S" After Zhou Quan arranged, everyone dispersed.

"The two of them started pretending to be X again, and every time a newcomer explained, it was like this, and it was like a national competition! Ouch, I really took it!" Sister Fang complained after the meeting.

"You just found out today, haven't you always been like this? You're not used to it, I've long since calmed down," Ngawang said in a very ordinary way.

"I really don't think it's necessary for every newcomer to use the same way, it's going to disgust me to death!"

"Otherwise, how can you show your leadership style!" said Applejack, who was on the side, overheard the conversation between Sister Fang and Ngawang.

"Is this a request useful? When there are really customers, when you finish explaining like this, the customers have run away, and now there are still a few customers who are willing to listen to you talk about the six directions that you don't understand!" "I've been a car dealer for so long, and I still don't know?

"But that's not what the leaders think, the newcomers should be familiar with these when they come, and the newcomers should obey!" Ngawang continued.

"Anyway, I just hate them pretending" is very annoying, obviously I don't get any better there, as if I want to pretend to be professional here.