Hearing Zhao Gen say that it had to be changed, Lu Heng knew that the problem might not be small, so he sat up straight and listened with strong spirits.

Zhao Gen held up a finger and said, "The first question, teamwork." Although there are many customers today, it is not always maintained that there are customers looking at the car, and there are many times when there are people idle. But there is one exception, that is Liao Fan, you know, Liao Fan receives customers from the morning to the end of work. Even the meals are eaten together, and there are as many as eight of his customers, although Liao Fan finally gnawed down, but that was his ability, I praise it. But what I want to say is that there is no one to help him halfway, Mr. Lu, you know, in this case, when there are too many customers and the sales consultant can't pick up, other colleagues should come forward to help. When the customer looks at the car, give some introductions, but none of them do it. ”

Team!

This is something that many managers care about, and they are happy with people who are particularly capable individually, but they want a team that they can work with sincerely. Compared with individual soldiers, teamwork is the king of creating profits for enterprises.

The same is true for automobile companies, often those car 4S shop owners go out to talk about things, and when talking about the company's employees, they will treat the sales department as the sales team.

Today's situation of Hengcheng, according to Zhao Gen, is that the teamwork is not enough, and the sales consultants are fighting separately.

Lu Heng tapped the desk with one hand, rubbed his forehead with the other, and said in embarrassment: "I can't solve this matter here, it depends on you, after all, you are the direct leader, think of a way to solve this matter in normal times!"

Zhao Gen rubbed his hands and responded: "Next, I will talk to them about this issue, and I will also choose some small activities to increase their team cohesion, so as not to have this situation in the future." ”

"What about the second question?"

Speaking of the second question, Zhao Gen's face was a little ugly. said embarrassedly: "The second problem should actually belong to me, presumably Mr. Lu signed the contract before getting off work and found that there is a column of 'manager's signature'!"

Lu Heng thought about it, and it seemed that there was indeed that column, and he also signed his name on it.

Zhao Gen explained: "That column was set up by me to ensure that there is no loss car sold, and after the sales consultant has negotiated with the customer, the contract must be signed by me or you. You and I can both tell if the company is making a profit or losing money when it sells a car. Therefore, you and I have to sign and agree to sell, and the sales consultant can sell. For some low-priced cars, even if they have made an agreement with the customer, we have the right to call it back and ask them to renegotiate. Here's the problem, I neglected this part before, and I'm busy today. As a result, there are very few contracts for the cars sold today, and I have signed very few contracts. Fortunately, the price calculated by Tian Xiaoice was not at a loss, but the mistake was wrong. This is considered a mismanagement on my part. ”

There was a slight crackling sound of the night wind beating on the window.

As soon as Lu Heng wanted to answer Zhao Gen's words, the phone came to mind, Lu Heng apologized, and then connected the phone.

"Lu Heng, where are you in the wilderness?

It was Lu's mother Chen Rong, Lu Heng glanced at Zhao Gen, and then said without hesitation: "Mom." I've got something to do here, I'm busy. I'll go home right away. ”

On the other end of the phone, Chen Rong muttered: "I know that I play outside all day long, and I haven't seen you for half a day when I went home today." I'm telling you, it's okay to play, don't play too long, you have to be back before eleven o'clock. ”

Lu Heng looked at the time. At 9:40 p.m., it was already late.

"Mom, don't worry, I'll be back before eleven o'clock, I'm still busy here. I'll hang up first. ”

In Chen Rong's chatter, Lu Heng hung up the phone and said embarrassedly: "Let's continue, I've delayed you from getting off work for so long, finish it early, get off work early." ”

Zhao Gen said as a matter of course: "It's okay, just work overtime." ”

Lu Heng chuckled, "You don't mind, I don't have overtime pay for overtime here." ”

"And then for the problem you just said, you don't have to blame yourself, there are so many things, most of them are in your hands, and it's okay to have a little innocuous negligence. Doesn't that cause damage, and then you can tell them a few words. I'm still quite relieved of you, don't you have a third question? Say it, and when it's solved, we'll get off work right away!"

Zhao Gen said: "The third problem is not a personnel problem, it is a hardware facility. We need a test drive now, and the Chery brand is still far from the appeal of Volkswagen Ford. Don't look at it, it has been selling very well in recent years, but most people don't know that this car is coming for the cheap price. I asked Guoqiang today, and he said that his customers who didn't buy a car but had a strong intention actually had a great impulse to consume, but it was because they didn't take a test drive that they curbed the impulse to buy. So I think that if we can have a batch of test rides and test drives, from the power, comfort to give customers a more intuitive feeling, our sales can further increase. ”

Test drive!

Speaking of this, Lu Heng knew what Zhao Gen meant.

It's hard for a clever woman to cook without rice!

Lu Heng originally only had more than 65,000 yuan left, and in order to deal with the etiquette company and some publicity matters in the early stage of opening, he successively allocated another 10,000 yuan to Tian Xiaoice. It cost more than 4,000 yuan for a meal in Golden Phoenix, and now he only has 50,000 yuan in his hand.

Don't look at Tian Xiaoice, he also collected more than 50,000 deposits here, but the total is only 100,000 yuan.

100,000 yuan is a drop in the bucket for an automobile sales company, and you don't see Sulun's 4S store with a registered capital of up to 10 million is still plagued by liquidity. Otherwise, Su Lun would not have agreed to use the garage for free for one year in exchange for Lu Heng's solution to his working capital.

Moreover, 100,000 yuan is at most to buy a QQ and an A3 test drive from the manufacturer, if you order a Tiggo, one is enough.

And if it is a loan to buy, it will be too troublesome, and it is better to pick up the car in full.

Lu Heng frowned and said: "Let's put the test ride test drive first, you let Wang Guoqiang start more from other aspects, and strive to make the customer dispel the idea of test drive." ”

"But the test drive is needed after all!"

Lu Heng raised his hand and interrupted: "I know this, for a 4S store, these basic hardware facilities must be established, which determines whether the company will go for a long time." I knew that when the company's profitability was on the right track, I would consider ordering a suitable model from the manufacturer for a test drive, but at the moment, we don't have that yet. ”

Zhao Gen had no choice but to compromise, he also roughly knew Lu Heng's plan, in the absence of enough liquidity, he would not invest hundreds of thousands of dollars to buy a test drive, everything had to be profitable.

In fact, there are still many problems with the opening of the company, but in terms of today's time situation, it is really not allowed to talk about it.

Lu Heng stood up, took off his coat from the hanger, draped it over his suit, and put on gloves and scarves.

"Let's go, it's time to get off work. ”

When leaving, Qi Baixiong ran down and told them to stay for dinner. Lu Heng politely refused, Zhao Gen was not easy to refuse, his car was parked by Lu Heng at the Golden Phoenix, and now it is estimated that it will take more than ten o'clock to rush back, and it is really troublesome to eat.

So when he stepped out of the gate of Hengcheng, there was only Lu Heng alone.

The cold night wind blew on Lu Heng's face like a knife, blowing people's cheeks painfully. Only the sporadic old street lights flickering in front of the city on the dark road, as if to lament their imminent death, and it will not be long before the street lights here will be replaced on a large scale.

Lu Heng wrapped the scarf around his neck tightly, put his hands in his pockets, and hurriedly walked to the station. (To be continued.) )