Chapter 248: Master and Apprentice
At four o'clock, the sun was still setting in the sky, and this big red creature might have to hide after work.
Lu Heng stood at the door of Hengcheng and handed him five yuan in the surprised look of the taxi master.
Now Hengcheng has changed a little more than before the opening, and if you look closely, you can see it at a glance.
The walls on both sides are still the two huge car advertisements with bright colors, and the wall facing all the visitors in the center is covered with banners sent by Zhao Gen. There is a piece in the middle that is empty, and the LED display should be installed here, but considering that it is not too needed at present, it is more often a conspicuous red banner on it, so as to inform the majority of customers of Hengcheng's preferential activities.
Whenever there is a special event, this is always the first place to appear in the announcement.
The cars on the dam are not as random as before, the front of the car is unanimously oblique outward, full body lines, bright or xenon or halogen headlights look at every guest who is about to step into Hengcheng. In the car, it was the result of Zhao Gen's decision this week, and all the cars had price cards on the roof, and at a glance it looked like the heartwarming price of 40,000 to 1230,000.
When everyone who passes by sees it, they will subconsciously think about whether they can afford it. If you have a heart, you have to go into the store and ask, even if you don't buy it, you know a rough idea.
The advantage of this is that the price is unified, so that more people can know at a glance whether they can afford it or can't afford it, because no matter how much you bargain for the price, it can't be too outrageous, after all, it's a car and not a commodity like clothes, and the bottom cost is there.
The most obvious change is the protrusion on the outside of the dam, which is not suitable for placing vehicles, and more often than not, it is simply washed there.
On Hengcheng's first day of work, Lu Heng decided to simply build a small car wash there, which didn't need to be big, just a house. All are built with aluminum alloy plates. The cost is estimated to be a few hundred yuan, which is not expensive at all.
Lu Heng walked in and took a look, and found that the things were really complete, Zhao Gen told him that the foam machine, high-pressure cleaner, and water suction vacuum cleaner were all available, and even Lu Heng saw a polishing and waxing machine, and other products such as a spin dryer for drying the foot pad and cushion, and a pneumatic pumping machine for sucking grease scale.
These are all the credit of Tian Xiaoice, Lu Heng remembered that these were all Zhao Gen said, Tian Xiaoice was responsible for purchasing one by one, and it cost hundreds just to transport them back.
Lu Heng thought about it for a while, and this car washing equipment should have cost 6,000 yuan. I was able to pay the wages of two clerks.
After exiting from the car wash, Lu Heng saw Mao Xiaole, who was wearing white shirts and black pants, holding a feather duster and preparing to clean the car outside.
Seeing Lu Heng, Mao Xiaole was obviously stunned for a moment, since she came to Hengcheng, she had almost never seen Lu Heng, and thought that this boss would not come to work, but she didn't expect to cheat today.
If Lu Heng knew that Mao Xiaole was thinking that he was cheating on the corpse, he couldn't say that he would cry or laugh, Lu Heng said with a smile: "Isn't it cold?"
Mao Xiaole looked at his simple dress. said: "It's not cold, I just ran to the DMV, and it's hot." ”
Lu Heng smiled: "What is the sports car management office doing?"
Mao Xiaole pointed to Wang Xue, who was chatting with customers in the store, and said, "Sister Xue, now I am my master." It was arranged by Manager Zhao, and she will take me in the future. I don't want to be proficient in the company's business as soon as possible to prepare for the smooth work in the future, so I ask the master to give me a lot of business. ”
Lu Heng nodded appreciatively: "Hmm." It's a good idea to familiarize yourself with it first, so you won't be in a hurry when you work later. ”
Mao Xiaole stood in front of Lu Heng with a feather duster and said happily: "Sister Xue takes good care of me." I was told a lot of things in great detail, and I was followed by when talking to clients, and I have learned a lot in just one week. ”
Lu Heng looked at Wang Xue, who kept a reasonable distance from customers in the 4S store, but smiled charmingly, and sighed: "Wang Xue has actually only stepped into this industry for three months, but her growth is obvious to all, I hope you can grow up as soon as possible like your master! ”
After speaking, Lu Heng pushed open the door of the company with his backpack on his back, and nodded and went up to the second floor in the shout of "Mr. Lu is good" on the left and left.
Mao Xiaole stood in front of the show car, blinked, then turned around, happily took a feather duster and began to pat off the dust on the roof.
The car has been sitting outside for a long time, and some dust will accumulate on the roof, and it is usually the master who is wiping it, but today is the first time I have done this.
Although he was waving a feather duster in his hand, Mao Xiaole was playing back all the processes of the customer that Wang Xue talked about over and over again in his mind.
Reception, new car introduction, negotiation, price negotiation, contract signing, insurance and temporary card, now is the time to deliver the car.
For the introduction and negotiation of new cars, Mao Xiaole recalled in great detail, combined with the car professional knowledge that he had made up overnight in the past few days, little by little. The mouth is still subconsciously muttering, as if it is simulating a customer conversation.
After wiping the car, Mao Xiaole watched his master Wang Xue send the customer to the door, and the new car to be handed over was placed in the car wash room. I have just been washed clean by myself, and I can deliver the car anytime and anywhere.
This customer was very bold, and he didn't do the inspection of the car, and he just said, "I don't worry about Xiao Wang's work!" and then drove on the highway and left Hengcheng freely.
As soon as the customer left, Mao Xiaole heard his master sigh and was relieved.
Mao Xiaole walked over and asked softly, "Master, what's wrong?"
Wang Xue handed a slip in his hand to Mao Xiaole and ordered: "This is a set of five-piece documents that I received from Tianli Decoration Company before, you will give this thing to Tian Xiaoice later, she is not only financial but also internal staff, so these things need to be handed over to her, remember." ”
Seeing that Mao Xiaole nodded solemnly, Wang Xue rubbed his delicate neck and complained: "That customer just now is an old rascal, I can't wait to get into my chest when I look at people, I am dressed tightly, and I don't know where he has such good eyesight on this cold day." Xiaole, let me tell you, you have to be unpretentious about this kind of person, do business, don't hesitate and don't regress. It's a big deal that this car won't be sold, otherwise he will still want to get into trouble. ”
Mao Xiaole rolled his eyes thoughtfully and asked, "What if it's a different kind of customer?"
Wang Xue walked to the store, and Mao Xiaole hurriedly followed behind, "Change the customer, then don't blindly insist, otherwise it is easy to offend the customer, and at the right time, give in on the price concession, and make money peacefully." But like the kind of person just now, buying a Chery A3 of tens of thousands of yuan is still too much, if you give in, our car will really become worthless in his mouth. Let me tell you, the value of the car is not there for the customer to see, but what we say about it. We firmly believe that our car is the best, and through the comparison of competing products and the configuration of the vehicle, we have repeatedly explained its value, which is the king. ”
Speaking of this, Wang Xue stopped the hand that opened the door, turned to look at Mao Xiaole and said: "The sales industry seems simple, but in fact, the water is very deep, and it is even more difficult for our women's family, so sometimes we have to stick to the principle." Sometimes you have to learn to give up, and we don't miss the commission of a few hundred yuan, because we can earn more through our own efforts! Xiaole, do you understand?"
Mao Xiaole's heart was warm, and he nodded obediently and said, "I understand, master, don't worry!"
Wang Xue breathed a sigh of relief, opened the door and walked in, and said casually: "Mr. Lu is here today, maybe he will hold a party in person later, you are ready, you must bring a pen and a notebook, he doesn't like people who don't take notes in meetings." ”
Mao Xiaole nodded again, and his impression of Lu Heng deepened again, it turned out that in addition to being a boss who oppressed employees, he was also a person who was very strict with taking notes on work meetings. (To be continued.) )