Chapter 06Refund Complaints

When I went back and asked the ins and outs, sure enough, Zhu Qing did not hand over the refund form to the front desk administration at all, because the refund amount was not confirmed by the parents at the beginning, so there was no parental signature.

How can a refund slip that has not started the process from beginning to end be sent back?

"Why did it take so long?" Ruan Yu tried to suppress the anger in his heart, and asked Zhu Qing through gritted teeth.

Zhu Qing probably heard a lot of ugly words from his parents just now, and he was also holding his breath at this time, and said aggrievedly: "Last month was when the headquarters adjusted the price, a bunch of things waiting to be dealt with, plus to rush to a new high in performance, I was busy from morning to night every day, and the time was not enough at all. ”

"How did you communicate with the parents before I came?"

"I said that maybe there was a problem with the intermediate process, and I filled out a new list for them to confirm and sign, and it was okay at first, and asked me when I would be able to get my account, and I answered according to the normal time of the process for a month, and they went crazy. I'm also very helpless, it doesn't make sense to talk about finance, and it will take a month at the earliest, and they are too rigid in doing things. ”

Ruan Yu rubbed her eyebrows and reminded her in a deep voice: "Now it's your process here that has a problem, and it has nothing to do with finance." ”

"But the matter is urgent, everything should be analyzed on a case-by-case basis, right?" Zhu Qing replied dissatisfiedly.

"OK, you stay here, I'll talk to the parents. ”

She was really fed up with Zhu Qing's words, she probably didn't realize that it was her own problem until now, and she was still complaining about financial inaccommodating.

It took Ruan Yu nearly forty minutes to deal with the parents who came to make trouble, in fact, they were not the kind of parents who were completely vexatious, they were much more reasonable than the difficult parents she had encountered before, and after dealing with this series of things, it was already evening.

It took her a small time to process all the signatures of the refund form, staring at the front desk entry system, and handing it over to the finance in person, staring at the online approval level by level, and it was completely dark when the last level of approval was completed.

Zhu Qing weakly knocked on the door of Ruan Yu's office and asked in a low voice, "When will the money be returned?"

"I have just asked Mr. Dai, and the above agreed to refund the fee through special channels, but it will be within seven working days at the earliest. Zhu Qing, I don't know how much you listened to the new sales person Peixin at the headquarters, don't you know that the refund form can't stay overnight in our hands?"

"I—I should have been stumped by something else and forgot about it before I could deal with it, and I promise there will be no next time. ”

She didn't know how many times she had heard this kind of assurance.

Friday night is usually the busy start of a week in the training school, and after consulting three groups of parents all night, Zhang Rong poked in a head: "Are you going to have supper?"

"I still have to go home to see the children, you can go by yourself. ”

Zhang Rong lowered her voice mysteriously: "I have something to tell you, it's inconvenient here." After she finished speaking, she pouted in the direction of Zhu Qing's office.

Ruan Yu thought about it, he had already returned late last night, and he couldn't go overboard, so he said: "I'll skip supper, I'll send you home, and you tell me on the way." ”

Zhang Rong: "Deal." ”

The car left the parking lot and drove onto the road, in the city center at nine o'clock at night, the windows on both sides of the road were bright, the lights were bustling, Ruan Yu held the steering wheel and concentrated on driving, this day just to deal with the refund for Zhu Qing had already stirred her exhausted.

"Zhu Qing has a good relationship with those people in the marketing department, you know?" Zhang Rong took a sip of her drink, refreshed.

"She's from the marketing department, can you not be nice to them?"

"When they were having dinner in the restaurant a few days ago, I heard from my colleagues in the marketing department who congratulated her on her promotion, but I didn't see an email announcing her promotion. ”

Ruan Yu glanced at her, stretched out his hand and poked her head: "I finally know why your performance can't come up, I usually just pay attention to these, and I don't put my mind on work at all, right?"

Zhang Rong was anxious when she heard this: "I'm good for you, you don't know how good she is at sycophants during your absence, Huang Wei was coaxed by her, you look at her illegal operations in the past few months, she is good, her performance is also counted and the money is taken, and in the end, if something goes wrong, you have to wipe her ass, don't believe it, this kind of thing will only become more and more in the future." ”

"Okay, don't worry about this kind of thing, if you really want to help me, just do it, don't let her be alone, understand?"

Zhang Rong was dumbfounded for a while, and only after a while did she say a little frustrated: "I understand the truth, but it's really difficult to do." ”

"It's not hard at all, she can do it, and so can you. ”

After she sent Zhang Rong and was about to drive home, the phone rang, it was Chen Yan, but when she picked it up, it was a female voice: "Hey, is it Ruan Yan?"

This voice is a little familiar, Ruan Yu slammed on the brakes, is it Su Xi?

"I'm Su Xi, that's the case, Chen Yan seems to have drunk too much and can't drive back by himself, can you come and pick him up? ”

"Okay, send me the address. ”

Twenty minutes later, she found Chen Yan in a private restaurant deep in the intricate alleys of the old city, how could he get drunk in such a place?

"Why did he drink so much?" she asked Su Xi, but her eyes looked at Chen Yan, and she and he realized that now, only when she drank too much, he had always been very restrained, and it was impossible for him to let himself get out of control outside.

Su Xi's eyes were a little evasive, and he said vaguely: "There may be something on your mind." ”

Ruan Yan was not interested in asking, and looking at Chen Yan again, his appearance after drinking too much was very different from usual, less cold than before, and meek and obedient like a little sheep.

Without saying a word, she lifted him to her shoulder, and used all her strength to get him home, and when she reached the bedside, she was exhausted, and the two of them fell on the bed one after another, and she collapsed so much that she leaned on his arm and didn't want to move at all, secretly wondering what kind of stimulation he had suffered today.

Suddenly, a warm breath brushed her ears, and before she could react, the people around her had already turned over and clasped her hands, locking her in their arms.

"You're not drunk?" she looked at his red eyes in amazement, struggling to push him away, but the woman was naturally weak in the contest of strength and couldn't hold him.

He looked at her with half-squinted eyes, as if to identify who she was, and the next moment, as soon as he lowered his head, a warm kiss fell on her lips.

Ruan Yu chuckled in his heart, and the muscles in his body tensed.

When Chen Yan woke up in the morning, he found himself lying on the hard floor, although his body was covered with a quilt, but the bottom of his back was cold.

In the living room, Ruan Yan was taking care of the baby to drink milk, and when he saw Chen Yan coming out, he glanced at him indifferently: "Are you deliberately retaliating against me? Seeing that I was drunk before, you have to get drunk once to be fair?"

"Why am I sleeping on the ground?"

"You're plotting against me, and I certainly can't let you get too close. Ruan Yu said as he should.

Chen Yan frowned and was displeased: "You murdered your husband?"

"Aren't you all right, why did you murder your husband?" she teased the baby, and seemed to be in a good mood, and didn't even bother to ask him why he was drunk there yesterday.

Chen Yan looked at her side face, remembering that when the two of them met for the first time, she was honest with her marriage appeal, since Su Xi left, his mother gave him a lot of objects, but he has always been lacking in interest, and rarely accepts the so-called blind date, until Ruan Yu's time.

He was not in a good mood that day, and when Jiang Fang told him about it, he didn't know what was wrong with him, so the ghost sent him to agree, so he met Ruan Yu that night.

At that time, Ruan Yan had just finished work and rushed directly from the company to the nearby meeting place, she had not eaten dinner at that time, and politely asked Chen Yan if she would mind talking while eating, Chen Yan naturally had no opinion, so she saw that she ordered a simple meal and a soup unceremoniously, and feasted on it.

"Do you eat so irregularly every day?" he saw that she was really overly hungry, and she was very anxious, and her mood was inexplicably relaxed.

Ruan Yu shook his head and said, "It's always been very regular, and it's always been this point before dinner." ”

She solved it quickly, and after generously calling the waiter to clean up, she looked at Chen Yan again: "I'm sorry, I still have a PPT to catch up with when I go back, if I don't solve dinner at this time, I'm afraid I'll have to wait until midnight." ”

"It doesn't matter, I'm not thoughtful, I should first ask if you've had dinner, are you full?"

"I'm full, then let's get down to business, I'll introduce myself first, my name is Ruan Yu, I do sales of extracurricular tutoring training institutions, you can also see, my working hours are as irregular as my dinner time, but if you want to balance work and family, I don't think it should be difficult. By the way, where do we start?"

She said a lot in one go, which completely relaxed Chen Yan's originally hanging heart.

Although he doesn't have much blind date experience, he has heard a lot of people around him mention it, and none of them are as direct and ...... as Ruan Yu Interesting?

"I heard that you own a coffee shop? I heard my students mention that café is quite famous and beautiful, so you usually spend time in the shop?"

"There's a manager in charge of operations, so I just need to take care of the big picture. ”

"In this way, you should have relatively free time. There was another sentence she didn't say: the relative freedom of time meant that if there were children, it would be easier to take care of them.

Plus a point.

Chen Yan shrugged his shoulders: "Compared to you, it does seem to be relatively free." ”

"We do sales, and the time is only up to the parents, so I usually spend a lot more time on campus than at home. ”

"You mean, if you get married, you're probably going to be away from home a lot?"

"I'm afraid so. She replied very honestly, and did not deliberately lie because she wanted to make a good impression on people when they first met.