Chapter 126: The credit is yours
I am afraid that there are no future generations of business managers who do not know the word ISO9000. Pen Fun Pavilion wWw. biquge。 infoISO9000 certification once became the most fashionable concept in the business management industry, and a company that did not pass the certification was simply embarrassed to say that it was a modern enterprise.
In fact, as early as the early 90s, the European Community has regarded ISO9000 as a standard for quality management and quality assurance, and proposed that by 1992, any non-European Community manufacturer must first have a ISO9000 certificate before it can be eligible to enter the European Community market. China has proposed a set of national quality standards equivalent to the ISO9000, but because it is only a reference rather than synchronization, there are still big differences between the two in many aspects, and finally it has not been universally recognized, and Chinese enterprises are still aiming for ISO9000 certification.
The real significance of ISO9000 certification for an enterprise is not to obtain a certificate, but to cultivate the quality management concept, knowledge and ability in the certification process. The process of a certification is the process of comprehensively sorting out all aspects of enterprise management, which can find various defects in the enterprise, standardize various management behaviors, and improve the quality management level of all employees, so that the ability of the enterprise can leap to a new level.
It will take a few years for the ISO9000 standard to be proposed and officially announced, but Feng Xiaochen decided to introduce this method into China one step ahead of schedule. He didn't plan to infringe on the copyright of the International Organization for Standardization, after all, this set of things has been working on for many years, and many concepts were put forward by them, and Feng Xiaochen's ability alone is not enough to challenge an organization.
What he wants to do is only to learn from this set of ideas and methods to implement the quality management system certification in China in advance. If someone names him ISO9000, he can call him FXC8888. He knows the essence of the system, and it is not difficult to generalize. In the future, when the ISO organization launches the 9000 series, he will not sue ISO for infringement.
In later generations in China, there were countless management consulting companies that specialized in helping enterprises do ISO9000 certification. These companies will send people into the enterprise, do various management diagnoses for the enterprise, tailor various management regulations for the enterprise, train the employees of the enterprise, and help them prepare various forms in order to pass the inspection of the certification body.
For enterprises, the work done by these management consulting companies is something they don't understand, and those management consultants, trainers, and so on are professionals. If you look at it from the side of a management consulting company, you know that the so-called consulting and training are just some skilled jobs, as long as you know the corresponding routines, it is not difficult to master these methods. The ability of a trainer is no different from that of a skilled bricklayer, in the words of an oil seller, "but with familiar hands".
Feng Xiaochen had pondered this matter for a long time, but he still had some doubts about how to operate it. Meng Fanze took a back seat, and the Economic Commission needed to solve the problem of employment for unemployed youth, and the two things came together to create an opportunity for Feng Xiaochen. He decided to set up a management consulting company, let Meng Fanze be the chief consultant, stuff those unemployed young people into it as management consultants, and then send them to various companies to do quality certification consulting work, which can be described as killing multiple birds with one stone.
It is not possible to add such a body to the existing administrative system, and it is only appropriate to place it outside the system. The establishment of this organization in the form of a company does not occupy the country's establishment, and there are no problems such as the appointment of cadres, so all kinds of rip-offs can be avoided.
However, as a company outside the system, it is almost impossible to do business management consulting on a national scale without a certain background. Especially those large and medium-sized state-owned enterprises, who would want to invite a company outside the system to gossip about their entire management system?
But if the company is supported by the State Economic Commission, and its members are all children of the Commission, its status will be very different. Total quality management is implemented by the Economic Commission, and if you want to do quality system certification, the power is undoubtedly in the hands of the Economic Commission. If an enterprise wants to pass the certification, it must ask a consulting company to help do all kinds of preliminary work, what does it mean for a consulting company composed of children of the Economic Commission, which company can't weigh it?
In later generations, countless units have done such dirty things. The unit is responsible for being a referee, and the company under the unit is responsible for being a coach. There are also some government departments, when going through the procedures for residents, they require the clerk to go to the copy agency at the door to copy all kinds of materials, if you make your own copies at home, then the handling staff will make it difficult in every possible way, so that you can't do it. And the copy agency at the door, a copy of A4 paper dares to charge 10 yuan for copying, this is legal blackmail, so you can't find a reason to sue.
Feng Xiaochen wants to learn from this model. However, he does not want to engage in any abuse of power for personal gain, but hopes that such a special relationship can prompt enterprises to seriously accept the guidance of consulting companies and truly improve their management level.
A means in itself cannot be said to be noble or dirty, the key is the person who uses it, and the end to which it is used. Feng Xiaochen organized a group of children of the Economic Commission to implement total quality management, borrowing the banner of the Economic Commission, and doing good things that are conducive to the progress of the enterprise, what is wrong?
If anyone is worried that the motive of this consulting company is to cheat money, then Feng Xiaochen has another guarantee, that is, Meng Fanze, as the chief consultant. No one doubts the prestige of Old Man Meng in the entire industrial circle, he pokes behind his back, who else thinks that there is a problem with this company?
As for whether these unemployed young people can become qualified counselors, Feng Xiaochen is not worried. He has learned that most of these children of the Economic Commission have graduated from key high schools in Beijing, and their cultural skills are not bad. They have been exposed to their parents' generation and have a bit of a management background. After a period of training, these people have no difficulty in becoming a good consultant, and some of them are really stupid, so they should be an errand and miscellaneous orderly.
Feng Xiaochen said a few words of his thoughts, and Meng Fanze understood. He was acutely aware that this was a very worthwhile thing to do. Like the product quality certification implemented by each system in the past, the quality management system certification is also a process of capacity training, which is absolutely beneficial to the enterprise. Since last year, the State Economic Commission and various industrial ministries and commissions have been working hard to promote the overall quality management work, but they have never been able to find a good starting point.
Feng Xiaochen engaged in the set of quality management materials in Xinmin Hydraulic Tool Factory, Meng Fanze had a large number of them printed and sent to subordinate enterprises, so that they could use them as templates to do a good job in the quality management of their own enterprises. However, half a year has passed, and most enterprises are still in the stage of "learning and learning" or "research and research". When asked above, they said that they were busy with production tasks and couldn't spare time. If they were urged, they would just find someone to copy a few paragraphs from Feng Xiaochen's booklet to deal with it, but they didn't implement it at all.
The quality system certification proposed by Feng Xiaochen is equivalent to a hard indicator for the enterprise, and it is also a tangible indicator that can be seen and touched. If combined with some means of the Economic Commission, enterprises will have to start this work, and how to do each step, how to do it, how to do it, can be measured by certification standards, not afraid that the enterprise will deal with things.
The most important thing is that in this matter, Meng Fanze's own role is irreplaceable. Feng Xiaochen asked him to be the chief adviser, definitely not because of pity for a retired old cadre, but because there was almost no one else who could take on this heavy responsibility. If you are an old cadre who does not understand business, I am afraid that you don't know how to do things at all, and if you are a young business cadre, I am afraid that you will lack enough prestige to be accepted by the following enterprises. Meng Fanze's combination of prestige and competence makes him the perfect person to serve as the consulting firm's chief consultant.
Thinking that he could still play such an indispensable role after taking a back seat, Meng Fanze was enthusiastic in his heart.
"Regarding the composition of the quality certification system, I have written a document, and in the future, I can invite some enterprise leaders and university experts to further improve. After the certification system is formed, we will conduct intensive training for all consultants and trainers, and use 3 to 6 months to let them master the basic methods of quality certification, and then gradually improve in practice, and use 1 to 2 years to train themselves into quality management experts.
In the early stage, we can find some enterprises with good cooperation and a certain quality management foundation as a pilot to test whether our quality system is reasonable, whether our consulting model is qualified, and run in our team in practice.
After our consulting model is basically formed, we can divide the consultants into several groups to carry out certification consulting work in enterprises around the country and help enterprises establish a quality management system. There are hundreds of thousands of enterprises in the country, even large and medium-sized enterprises, there are as many as 10,000, we want to complete the quality management system certification of most enterprises in a few years, we need thousands of consultants. At present, we can use the unemployed youth of the Economic Commission, plus the unemployed youth of the Ministry of Coal, and in the future, we can also absorb talents from college graduates and cultivate an outstanding quality certification team. ”
Feng Xiaochen said to Meng Fanze.
"Okay! this idea is so good!" Meng Fanze patted the table lightly, a bright smile bloomed on his face, "Xiao Feng, how did you have such a long brain, you can actually come up with such a good method." It's not enough to have an idea, you have thought about how to do it, in a few steps, do you think you look like a 20-year-old young man?"
"Hehe, I'm also thinking nonsense, please criticize Minister Meng. Feng Xiaochen pretended to be low-key and said.
"Nothing to criticize. Meng Fanze said, "This matter is worth doing, but how to do it is not something I can say." If you want to set up a consulting company, the main body must be your economic commission, don't you have a good name, what is it called 'Jingwei Consulting', then you have to let Director Zhang make the decision. You don't have to be afraid, I will tell Director Zhang about this matter, and if it can be done, the credit is yours. (To be continued.) )